The Renter Algorithm: 2Apply responds to privacy concerns

Are rental applications asking for less personal information now? How safe is your data on 2Apply? And how has 2Apply responded to OAIC's concerns about data privacy?

In April, the Privacy Commissioner called out rental technology platforms, especially 2Apply, for collecting "excessive personal information". So, in our The Renter Algorithm special episodes, we investigated how renters' personal information is being used to create 'risk profiles'*, the power imbalance created by this data collection, and how we got to this point in the first place.

2Apply itself didn't replied when we reached out for comment. But they have now. So, what do they have to say?

Download's special episodes on rental technology platforms can be found here:

• Episode 1: The invisible system judging tenants
• Episode 2: Dark patterns and the illusion of choice

Samantha Floreani's article on one of the key changes made since our episodes went to air is here. Our recent episode on the proposed Privacy Act updates is here.

*Since reaching out, 2Apply has clarified they do not use the auto-generated risk profiles we talk about in the special episodes.

GUEST:

• Matt McGown, Chief Product Officer at real estate software company Reapit (2Apply's parent company).

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This episode was produced on the lands of the Gadigal, Burramattagal, Darug, Gundungurra, and Wurundjeri peoples.

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