The Modern People Leader: Forward-Thinking HR
- Episodios
- 356
- Se publica
- varias veces por semana
- Último episodio
- 11 Nov 2026
Sobre el podcast
Listen to interviews with CHROs, Chief People Officers, and other work experts on how they're pioneering the way that we work. They share what's working, what's not, and how they've gotten to where they're at in their careers.
Episodios 356
345 - Thumbtack Redefined Leadership, Then Rewired the Company for AI (Robert Lopez, VP, Head of People, Thumbtack)
Robert Lopez, the VP, Head of People at Thumbtack, joined us on The Modern People Leader to share how Thumbtack is redefining leadership, building stronger teams, and transforming HR through AI.We talked about …
Notas del episodio
Robert Lopez, the VP, Head of People at Thumbtack, joined us on The Modern People Leader to share how Thumbtack is redefining leadership, building stronger teams, and transforming HR through AI.
We talked about Thumbtack's four-part leadership framework, how the company embeds leadership expectations into hiring and promotion decisions, and why developing great managers is essential to business performance. Rob also shared how AI is helping leaders scale their impact, how Thumbtack is building connected AI tools and frictionless HR experiences, and the unexpected challenges that come with making employees more productive.
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(11:45) The Problem With Promoting Great Individual Contributors Into Management
(12:50) Introducing Thumbtack's Four-Part Leadership Framework
(14:15) Why All Four Leadership Principles Must Work Together
(15:45) Learning From the Company's Highest-Performing Leaders
(17:15) Using the Framework in Hiring and Candidate Interviews
(17:45) Making Leadership Development Part of Promotion Criteria
(18:10) Why Leadership Frameworks Need Real Consequences
(20:00) How Thumbtack Measures Manager Effectiveness
(21:40) Why Leaders Need to Practice Applying Standards to Real Situations
(23:00) How AI Is Changing the Role of Leaders
(24:40) Why Leadership May Become Even More Important in the AI Era
(25:00) How Rob Uses AI to Manage a Larger Team
(25:30) Using AI Agents to Connect Meeting Notes, Emails and Context
(28:00) Why Thumbtack Is Building a Connected AI Context Layer
(29:00) What AI-Enabled Onboarding Could Look Like for Recruiters
(31:20) Designing an AI Experience That Works Like a Smartphone
(32:30) Thumbtack's Vision for Making HR Transactions Invisible
(33:30) Introducing the AI-Powered HR Front Door
(35:40) Making HR Processes Frictionless Instead of Making HR Invisible
(37:30) Setting Expectations Around AI Use and Human Judgment
(38:20) The Unexpected Problem of AI-Generated Work Quality
(40:00) Using AI to Improve the Quality of Performance Reviews
(41:10) Introducing Thumbtack's People Labs Team
(44:30) Creating the Future of Work Instead of Waiting for It
(45:00) The Challenges of Maintaining Quality With AI-Generated Work
(46:40) Why Traditional SOPs Are Becoming Harder to Maintain
(47:45) Why AI Productivity Can Create More Work
(48:10) When Employees Become Product Managers for Their Own AI Tools
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
344 - A CPO Succession Masterclass: Katya Laviolette (Former CPO) & Gabrielle Caron (New CPO) of 1Password
No one has ever volunteered to come on the show and talk about succession, because almost nobody does it well. Katya Laviolette and Gabrielle Caron from 1Password actually did.Katya spent the last four-plus …
Notas del episodio
No one has ever volunteered to come on the show and talk about succession, because almost nobody does it well. Katya Laviolette and Gabrielle Caron from 1Password actually did.
Katya spent the last four-plus years as 1Password’s Chief People Officer, and she’s now moving into a portfolio career. Gab joined her team from McKinsey, and she just stepped into the CPO seat. No executive search, no “ready now” box on a nine-box grid. It was a real handoff that they planned over more than a year.
We got into the conversation that started it (“Have you thought about being a CPO?”), the 20-page plan they built with their CEO, why Katya rolled out the news in three waves so no one was surprised, and how she worked with a retirement coach to figure out what comes next. We also talked about the emotional side of letting go, why Katya says “I should not hire me,” and what Gab thinks incoming CPOs get wrong about the job right now.
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🔗 Learn more about Tilt at hellotilt.com/mpl
MPL Links:
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(10:00) Why Katya Saw Leadership Potential in Gabrielle
(11:50) Why Feeling Seen and Supported Matters in Career Decisions
(16:10) Why Traditional Succession Planning Often Stays on Paper
(17:20) Turning a Succession Plan Into an Actual Leadership Transition
(18:10) The Conversation That Started Gabrielle's Path Toward CPO
(19:40) Learning to Let Go of the Operating Role
(20:00) Why the Next CPO Should Not Be a Copy of the Previous One
(21:00) Why Gabrielle Never Planned Her Career Around a Specific Title
(22:00) Taking on New Challenges Instead of Collecting Responsibilities
(24:00) The Emotional Side of Giving Up a 30-Year Career
(25:30) Why Trust Is the Foundation of Successful Succession
(27:30) Transferring Years of Institutional Knowledge
(28:00) Moving From Directing to Advising
(28:45) The Three Phases of Katya and Gabrielle's Relationship
(31:30) Why a Successful Succession Needs a Long-Term Plan
(32:00) Building a 12-Month Leadership Transition Timeline
(32:40) Why Great Communication Means Nobody Is Surprised
(33:20) A 20-Page Document With Detailed Quarterly Milestones
(35:00) Why Outgoing Leaders Must Be Intentional With Their Language
(38:15) Why Katya Hired a Retirement Coach
(41:15) Assessing the Incoming Leader's Strengths and Development Areas
(43:15) Creating Stability During a Leadership Transition
(45:20) Why AI Transformation Influenced the Timing of the Transition
(47:30) The Risk of Hiring a Successor Without Actually Stepping Aside
(50:00) Katya's Advice: Plan Your Next Chapter Before You Need To
(51:40) Why Knowing AI Is Not Enough to Become a Great CPO
(52:45) Why Future CPOs Need Curiosity, Empathy and Strategic Vision
(55:00) Why Great CHROs Need to Understand the Full HR Function
(57:00) Why an Outgoing CPO Must Stop Operating and Start Advising
(59:30) Reaching 98% AI Tool Adoption at 1Password
(01:02:00) Planning Succession While Continuing Full-Time Responsibilities
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💡 Follow The Modern People Leader on LinkedIn
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
343 - This CHRO Dismantled Recruiting. Here’s Why: Megan Barbier (CHRO, Xactly)
Megan Barbier (CHRO, Xactly) joined us on The Modern People Leader. We talked about how Xactly is dismantling traditional HR structures, replacing talent acquisition with talent engagement, and rethinking how …
Notas del episodio
Megan Barbier (CHRO, Xactly) joined us on The Modern People Leader.
We talked about how Xactly is dismantling traditional HR structures, replacing talent acquisition with talent engagement, and rethinking how teams collaborate in an AI-driven workplace.
Megan also shared why high-slope talent matters, how leaders can build a culture of continuous change, and why meaningful work and career growth are becoming more important than traditional job security.
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(09:30) Why Dismantling Traditional HR Was Megan's Proudest Achievement
(10:35) Throttling Hiring to Invest in Existing Employees
(12:00) Eliminating the Traditional Talent Acquisition Function
(12:25) Replacing Talent Acquisition With Talent Engagement
(13:40) The Identity Crisis That Comes With HR Transformation
(16:00) Collapsing the Distance Between Strategy and Execution
(17:00) Breaking Down Silos and Removing the Walls Between Functions
(18:00) Why Xactly Moved Enablement and Education Into Engineering
(18:35) Combining Customer and Product Teams Under Innovation and Adoption
(20:15) Maintaining Hiring Metrics During the Transformation
(21:15) Shifting From Individual Ownership to Shared Human Experience
(23:00) Why Human Connection Is Becoming More Valuable
(27:40) Why HR as We Know It Is Going Away
(28:35) Eliminating Unrewarding Administrative Work
(29:20) Why Leaders Can No Longer Promise Stability
(33:05) Balancing Trust, Urgency and the Need to Move Quickly
(34:05) The Four-Letter Word Megan Doesn't Allow: WAIT
(34:30) Giving Teams Permission to Fail Gloriously
(35:40) Why Organizational Transformation Never Really Ends
(37:00) Using Company Values as a Compass During Change
(39:20) Introducing the Concept of High-Slope Talent
(40:00) Why High-Slope Talent Is Growth Mindset on Steroids
(41:00) Why Career Ladders Are Becoming Less Relevant
(42:00) Why Xactly's AI-Forward Culture Attracts Talent
(43:00) Employability as the New Job Security
(43:45) How Megan Identifies High-Slope Talent
(44:00) Why Brave and Curious People Stand Out
(48:00) Three-Year Strategies and Three-Week to Three-Month Sprints
(49:30) Megan's Final Message: Stop Waiting
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📬 Subscribe to our weekly newsletter to get episode recaps
💡 Follow The Modern People Leader on LinkedIn
😊 Follow Daniel Huerta on LinkedIn
😊 Follow Stephen Huerta on LinkedIn
----
Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
The AI Career Track Is Coming | Live from HR Tech, Pt. 2
Recorded live at HR Tech in Las Vegas from beqom's booth, Gianna Driver (Chief People Officer, One Workplace) and Emlyn De Leon (Workforce Transformation Leader, USAA) joined Daniel on The Modern People Leader …
Notas del episodio
Recorded live at HR Tech in Las Vegas from beqom's booth, Gianna Driver (Chief People Officer, One Workplace) and Emlyn De Leon (Workforce Transformation Leader, USAA) joined Daniel on The Modern People Leader for two conversations about the changing world of work.
Gianna shared how leaders can navigate change fatigue, why managing AI agents could become a new career path with its own compensation structure, and why company culture remains a competitive advantage.
Emlyn discussed how organizations can redesign tasks and skills around AI, measure the impact of technology on employee productivity, and prepare their workforce for continuous change without losing the human element.
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Sponsor Links:
🔗 Learn more about Tilt at hellotilt.com/mpl
MPL Links:
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Gianna Driver
(04:00) The Growing Problem of Change Fatigue
(05:30) Explaining the Why Behind Organizational Change
(06:00) Why Companies Need to Slow Down to Speed Up
(08:00) Why Leaders Should Not Navigate Change Alone
(10:20) Reframing Do More With Less Into Do More With the Same
(11:00) Why Managing AI Agents Could Become a New Leadership Skill
(12:20) Why Companies May Need a New AI Management Career Track
(12:45) Why AI Fluency Could Command Higher Compensation
(15:00) How Compensation for AI Agent Managers Might Evolve
(17:10) Why Company Culture Still Matters in the AI Talent War
(19:00) Why AI Cannot Replace the Fundamentals of Employee Engagement
(20:00) Who Should Benefit From AI Transformation?
(21:30) HR's Opportunity to Lead Innovation and Change
(22:20) Reframing Change as an Opportunity Instead of a Threat
Emlyn De Leon
(29:25) Emlyn's Role in Task and Skills Redesign at USAA
(30:00) How AI Changes Tasks and Employee Skill Requirements
(31:00) Why Skills-Based Transformation Is an Evolution of Work
(32:00) What Employees Should Do With the Time AI Saves
(33:15) Evaluating Skills Gaps and Future Proficiency Requirements
(34:00) The Difference Between AI Adoption and AI Transformation
(35:00) Why Companies Struggle to Measure AI's Business Impact
(35:30) Identifying the Business Problem AI Is Supposed to Solve
(36:40) Creating Success Metrics for AI and Employees
(37:00) Measuring Automated Tasks and Human Critical Thinking
(40:20) Why Integration Matters More Than Adding More Tools
(41:15) Evaluating Vendor Governance and Integration Capabilities
(43:00) How AI Will Change Tasks Without Eliminating the Human Element
(44:30) Why HR Remains Essential to the Future of Work
(46:20) The Practical Reality of Continuous Workforce Transformation
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📬 Subscribe to our weekly newsletter to get episode recaps
💡 Follow The Modern People Leader on LinkedIn
😊 Follow Daniel Huerta on LinkedIn
😊 Follow Stephen Huerta on LinkedIn
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
Don’t Automate a Bad Process, Obliterate It | Live from HR Tech, Pt. 1
Recorded live at HR Tech in Las Vegas from beqom's booth, Kiran Jalakam and Jacob Little joined Daniel on The Modern People Leader for two conversations about how AI is transforming HR.Kiran Jalakam, VP HR …
Notas del episodio
Recorded live at HR Tech in Las Vegas from beqom's booth, Kiran Jalakam and Jacob Little joined Daniel on The Modern People Leader for two conversations about how AI is transforming HR.
Kiran Jalakam, VP HR Technology, AI, & Innovation at SRS Distribution, shared why organizations need to redesign work instead of simply automating existing processes, how AI should support compensation and performance decisions without replacing human judgment, and why trust, governance, and AI fluency matter.
Jacob Little, Director of People Operational Excellence & AI at Rivian, discussed implementing AI agents across a large organization, building AI skills through hands-on learning, and balancing productivity gains with employee privacy, ethical responsibility, and the long-term future of work.
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Kiran Jalakam
(04:45) Why Frontline Workers Need More Than Annual Pay Conversations
(06:10) Why AI Transformation Is About Work Redesign, Not Automation
(06:40) Why Companies Should Stop Automating Broken Processes
(07:05) Deterministic, Probabilistic and Consequential Decisions
(10:40) Why Degrees and Job Titles May Matter Less in the Future
(11:15) Rewarding Employees for Output Instead of Credentials
(13:15) Why Human Judgment Still Matters When Using AI
(14:45) Becoming a Trusted Technology Partner to the CHRO
(17:20) Building AI Fluency Into Everyday Work
(17:40) The Kill Company Concept
(19:40) Why Trust Must Come Before AI Adoption
(20:15) Building AI Governance Before Deploying Automation
Jacob Little
(27:00) How Rivian Is Introducing AI Agents Into HR
(29:00) The Gap Between AI Innovation and Enterprise Adoption
(30:25) Balancing Security, Privacy and Innovation
(33:00) Why Vibe-Coded Tools Need Long-Term Governance
(34:00) Introducing Rivian's AI Playground
(36:45) Building a Technical Training Solution in Two Days
(38:40) The Four Groups That Should Benefit From AI
(40:15) Why HR Leaders Need to Be Honest About AI's Downsides
(41:15) The Risks of Job Displacement and Inequality
(42:15) The Employee Privacy Risks of AI-Powered Monitoring
(44:00) Introducing Rivian's AI Ethos Sessions
(44:35) The Question Every Company Should Ask Before Using AI
(45:00) What Happens If Every Company Eliminates Entry-Level Jobs?
(47:30) Why AI Productivity Can Increase Employee Workloads
(47:50) The Gap Between Individual Productivity and Organizational ROI
(50:30) Redesigning Hiring and Onboarding From the Ground Up
(51:00) Why Companies Should Design Processes Before Choosing Technology
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📬 Subscribe to our weekly newsletter to get episode recaps
💡 Follow The Modern People Leader on LinkedIn
😊 Follow Daniel Huerta on LinkedIn
😊 Follow Stephen Huerta on LinkedIn
----
Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
341 - “80% of our Engineering Applicants Are Fake”: Inside the Candidate Fraud Crisis
Liz Bronson (Chief People Officer, Skimmer) and Sean Page (TA Manager, Propel) joined us on The Modern People Leader. We talked about the rise of candidate fraud, why traditional hiring processes are becoming …
Notas del episodio
Liz Bronson (Chief People Officer, Skimmer) and Sean Page (TA Manager, Propel) joined us on The Modern People Leader.
We talked about the rise of candidate fraud, why traditional hiring processes are becoming harder to trust, and how recruiters are rethinking sourcing, candidate verification, interview techniques, and technology to find real talent.
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Sponsor Links:
🔗 Explore the 2026 Deloitte Human Capital Trends Report
MPL Links:
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(12:10) Candidates Using AI to Generate Interview Answers in Real Time
(13:35) Skimmer's Fraud Screening Results: 67% of Applicants Flagged
(14:10) When a Different Person Shows Up on the First Day
(15:10) Why People Commit Hiring Fraud
(17:10) Why Candidate Fraud Creates Serious Data Security Risks
(18:40) Broken LinkedIn Links and Stolen Candidate Profiles
(21:15) How Legitimate Candidates Can Stand Out
(22:15) Why Referrals and Direct Sourcing Are Making a Comeback
(23:30) Using Deeper Behavioral Interviews to Verify Experience
(24:05) Sean on Why Personal Branding Matters More Than Ever
(27:05) Why the Best Interviewers Ask Better Follow-Up Questions
(28:20) Why Interviewer Bias Training Matters More Than Ever
(30:35) Using Recorded Interviews to Review Suspicious Responses
(33:35) Why AI Screening Can Favor AI-Generated Applications
(34:30) Bringing Human Recruiters Back Earlier in the Hiring Process
(35:05) Why Strong Sourcing Skills Are Becoming More Valuable
(38:10) Recruiters Building Their Own Tools With Claude
(43:35) When to Stop Accepting Applications and Focus on Targeted Sourcing
(45:50) Sean's AI-Powered Market Mapping Tool
(47:30) Why Recruiters Need to Think Like Detectives
(48:10) Where Candidate Fraud Could Go Next
(51:15) Sean's Biggest Concern: AI Deepfakes in Remote Hiring
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📬 Subscribe to our weekly newsletter to get episode recaps
💡 Follow The Modern People Leader on LinkedIn
😊 Follow Daniel Huerta on LinkedIn
😊 Follow Stephen Huerta on LinkedIn
----
Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
340 - How Citizens Helps Leaders Build IQ, EQ, TQ, and MQ: Susan LaMonica (CHRO, Citizens)
Susan LaMonica, the CHRO at Citizens, joined us on The Modern People Leader. We talked about how Citizens transformed its leadership and culture, why leadership is the most important lever for organizational …
Notas del episodio
Susan LaMonica, the CHRO at Citizens, joined us on The Modern People Leader.
We talked about how Citizens transformed its leadership and culture, why leadership is the most important lever for organizational success, and how its new leadership framework combines intelligence, technology, emotional intelligence, and meaning to develop adaptive leaders.
----
Sponsor Links:
🔗 Learn more about Tilt at hellotilt.com/mpl
🔗 Explore the 2026 Deloitte Human Capital Trends Report
🔗 Schedule a consultation with Manifest
MPL Links:
----
(08:20) Discovering Her Passion for Leadership Development
(13:35) Why Trust Matters When Driving Change
(22:40) Winning the Hearts and Minds of Employees
(23:20) Why Leadership Became Citizens’ Top Priority
(24:30) How Leaders Shape Organizational Culture
(25:15) Preserving the Best Parts of Citizens’ Culture
(26:40) Introducing the Organizational Health Survey
(28:15) Moving From Third-Quartile to First-Quartile Organizational Health
(29:30) Why Leadership Is the Uber Lever
(30:05) Introducing Bold Leadership at Citizens
(30:45) Why Leadership Is Not Just About Job Titles
(32:50) Introducing Citizens’ Leadership Quotient Framework
(33:15) IQ: Insight, Intelligence and Judgment
(33:40) TQ: Technology Fluency and Digital Capability
(34:00) EQ: Emotional Intelligence, Empathy and Self-Awareness
(34:25) MQ: Meaning, Purpose and Alignment
(34:50) Why Learning Agility Is a Competitive Advantage
(35:15) What It Means to Be an Adaptive Leader
(37:10) Intellectual Curiosity and a Test-and-Learn Mindset
(38:10) Why Leaders Do Not Need to Have All the Answers
(39:40) Using the Leadership Quotient in Talent Assessments
(40:20) Identifying Strengths and Weaknesses Across Leadership Teams
(41:00) Why Technology Quotient Is the Biggest Development Opportunity
(43:00) Career Advice: Understand the Business First
(44:35) The Practice Susan Would Steal: Microsoft’s Learn-It-All Culture
----
📬 Subscribe to our weekly newsletter to get episode recaps
💡 Follow The Modern People Leader on LinkedIn
😊 Follow Daniel Huerta on LinkedIn
😊 Follow Stephen Huerta on LinkedIn
----
Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
339 - When People Grow, the Company Grows: Katarina Berg (Chief People Officer, On)
Katarina Berg, Chief People Officer at On, joined us on The Modern People Leader. We talked about her journey from Spotify to On, why performance growth is more powerful than performance management, and how …
Notas del episodio
Katarina Berg, Chief People Officer at On, joined us on The Modern People Leader.
We talked about her journey from Spotify to On, why performance growth is more powerful than performance management, and how people, leadership, curiosity, learning, and AI will shape the next era of work.
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(08:15) Succession Planning and Practicing What You Preach
(10:15) Working With Daniel Ek and Stretching Her Thinking
(11:00) Pressure Testing HR Truths at Spotify
(11:45) When People Grow, the Company Grows
(13:05) Finding a Culture You Can Feel When You Step In
(13:35) On’s Entrepreneurial Spirit and Swiss Engineering Mindset
(18:30) Performance Development Versus Performance Management
(19:15) The Four Ps: People, Product, Planet and Profitability
(20:45) How Performance Management Can Demotivate People
(21:15) Autonomy, Competence, Purpose and Benevolence
(22:10) Why Performance Growth Works Better Than Performance Management
(23:00) Proud People Perform
(23:40) Giving People a Clear North Star and a Mental Paddock
(24:30) Why Growth Is a Business Strategy, Not an HR Program
(25:10) Why Downsizing L&D Misses the Point
(28:00) Upskilling, Cross-Skilling and Off-Skilling
(29:15) Why Learning Is an Investment, Not a Cost
(29:45) The Human Skills Technology Cannot Replace
(32:20) The Importance of Leadership in a Paradigm Shift
(34:00) Mercenaries, Missionaries and Why Both Systems Can Work
(39:15) Why HR Needs Business Acumen, Not Just HR Acumen
(41:15) The People Team Hackathon and Building Agents
(43:10) Focusing on Learnings Instead of Blame
(50:15) Applying New Technology to Old Ways of Working
(51:15) Why AI Will Change Everything, But Not Overnight
----
📬 Subscribe to our weekly newsletter to get episode recaps
💡 Follow The Modern People Leader on LinkedIn
😊 Follow Daniel Huerta on LinkedIn
😊 Follow Stephen Huerta on LinkedIn
----
Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
338 - How Edward Jones Builds Inclusion into Everyday Business Decisions
Vanessa Okwuraiwe, Head of Inclusion & Accessibility, joined us on The Modern People Leader. We talked about how inclusion work has moved deeper into the business, why purpose matters at Edward Jones, and how …
Notas del episodio
Vanessa Okwuraiwe, Head of Inclusion & Accessibility, joined us on The Modern People Leader.
We talked about how inclusion work has moved deeper into the business, why purpose matters at Edward Jones, and how human judgment, client trust, accessibility, and AI are shaping the future of financial services.
----
Sponsor Links:
🔗 Schedule a consultation with Manifest
🔗 Explore the 2026 Deloitte Human Capital Trends Report
MPL Links:
----
(14:15) Why Inclusion Is More Integrated Into the Business Now
(15:10) Moving Inclusion From Standalone Programs Into Policy, Process and Systems
(16:25) Building Inclusion Into Leadership Development and Behavior Models
(17:35) Why Inclusion Should Never Be Fashionable
(18:15) Business Resource Groups as Business Influencers
(19:35) Vanessa’s Day-to-Day Work Across Advocacy, Cultural Acumen and AI
(20:15) Building Human Judgment Into AI and Client Experiences
(20:45) Looking at the Client Opportunity Across Generations
(24:00) Why Younger Generations Expect More Inclusive Companies
(26:35) Digital-First Expectations and the Future of Branch Experiences
(29:30) Serving Five Generations of Clients
(30:05) Why AI Makes Information a Commodity, But Trust Still Matters
(33:15) Big P Purpose: Positive Impact With Clients, Colleagues and Communities
(34:10) Little P Purpose: Everyday Ways People Activate Purpose
(37:35) How Edward Jones Develops Leaders Around Respectful Debate and Inclusion
(40:20) Vanessa’s Personal Purpose
(41:35) Giving Feedback With Kindness and Dignity
(43:30) Using AI for Efficiency While Preserving Human Judgment
(44:20) Why Human Connection and Trust Still Matter Most
----
📬 Subscribe to our weekly newsletter to get episode recaps
💡 Follow The Modern People Leader on LinkedIn
😊 Follow Daniel Huerta on LinkedIn
😊 Follow Stephen Huerta on LinkedIn
----
Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more
337 - Who benefits from AI gains? (Andy Doyle, Chief People & Agent Officer at Kantar)
Andy Doyle, Chief People & Agent Officer at Kantar, joined us on The Modern People Leader. We talked about Kantar’s agentic HR transformation, why the future workforce will be a mix of humans and agents, and …
Notas del episodio
Andy Doyle, Chief People & Agent Officer at Kantar, joined us on The Modern People Leader.
We talked about Kantar’s agentic HR transformation, why the future workforce will be a mix of humans and agents, and the four dimensions of AI we should be looking at when we think about who benefits from the AI gains.
----
Sponsor Links:
🔗 Explore the 2026 Deloitte Human Capital Trends Report
🔗 Schedule a consultation with Manifest
🔗 Learn more about Tilt at hellotilt.com/mpl
MPL Links:
----
(09:25) Why There Has Never Been a Better Time to Work in HR
(12:25) “What Would You Need to Believe to Take Another 50% Out?”
(14:00) Four Big HR Operating Model Changes at Kantar
(14:35) Moving From COEs to Business Capability Hubs
(15:35) Cutting the Bonus Cycle From 12 Weeks to 8 Days
(16:10) Why Kantar Took Business Partners Away From the Business
(18:00) Taking Workday Access Away From Business Partners
(20:40) Twelve Thousand People and Seventeen Thousand Agents
(22:30) Why Technology Has Become Disposable
(23:00) HR Building Agents Without the Technology Team
(26:45) Why HR Needs Clean Data and Better Foundations
(28:10) Rewriting 4,200 Policies for Agents to Read
(33:05) Why Leaders Must Build and Role Model Agents
(33:45) HR Analytics Agent That Reduced a Monthly Task From One Week to Ten Minutes
(35:10) Why Kantar’s TA Team Is Smaller, More Productive and More Engaged
(35:35) Sharing the AI Dividend Across Shareholders, Clients, Employees and Society
(39:00) Why Kantar Wants 80% From Agents and 20% From Human Judgment
(42:15) Why Everything Andy Knew About Change Has Gone Out the Window
(47:25) Rethinking the Five-Day Workweek and Vacation Time
(52:25) The Practice Andy Would Steal: Product Mindset in HR
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
Build - Onboarding, L&D, & building in the AI era
Luca Oake and Jessica Zwaan joined us on The Modern People Leader. We talked about building scalable L&D, why onboarding should be outcomes-focused instead of input-focused, and how AI, strong project runways …
Notas del episodio
Luca Oake and Jessica Zwaan joined us on The Modern People Leader. We talked about building scalable L&D, why onboarding should be outcomes-focused instead of input-focused, and how AI, strong project runways, iteration, and builder mindsets can help people teams move faster.
----
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(08:05) Talentful’s Need for a More Scalable Onboarding Program
(13:35) Why L&D Needs to Focus on Outcomes, Not Inputs
(14:25) Why Learning Does Not Happen Until Behavior Changes
(14:55) How AI Changes the Role of Coaches and L&D Leaders
(16:25) Jessie on Using AI as a Tool, Not the Decision-Maker
(19:15) Why Jessie’s Upfront Brief Made the Work Faster
(20:40) Building a Smooth Runway for a Consultant
(22:00) Designing for Outcomes and Scale
(23:10) Flexible Operators and Expert Consultants as the Future of Work
(25:40) Making the Project a Talentful Priority, Not a Jessie Project
(26:45) Why Change Projects Need Strategic Seeding Across the Organization
(28:20) How AI Helped Luca Process Interviews, Transcripts and Documents
(29:00) Why Fractional Consultants Can Move Faster With AI
(30:10) Designing the Onboarding Wireframe in Less Than a Month
(35:15) The Complexity of Talentful’s Onboarding Program
(38:10) Zooming In Before Zooming Out With Stakeholders
(39:35) Building to Iterate, Not Just to Launch
(40:10) The Biggest V1 to V2 Change: Four Weeks Down to One Week
(42:20) Why MVPs Matter in People Ops
(43:15) Why HR Needs Permission to Iterate
(45:50) Why Moving Quickly Is No Longer Optional
(52:35) Why Feelings Are Data, Not Facts
(53:25) Why the Best L&D Is Building
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
335 - Why This CEO Says High Output Management No Longer Works in the AI Era
Dan Mishin, Founder & CEO of Manifest OS, joined us on The Modern People Leader. We talked about how Manifest is rebuilding immigration law for the AI era, why talent strategy now requires faster, more creative …
Notas del episodio
Dan Mishin, Founder & CEO of Manifest OS, joined us on The Modern People Leader.
We talked about how Manifest is rebuilding immigration law for the AI era, why talent strategy now requires faster, more creative support for global employees, and how AI-native companies are changing management, engineering teams, vendor strategy, and the war for 10X talent.
----
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🔗 Schedule a consultation with Manifest
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MPL Links:
----
(13:00) Charlie Munger, Incentives and the AI Economy
(14:30) The Problem With Billable Hours
(15:20) Why Legal Pricing Should Be Fixed, Transparent and Outcome-Based
(20:45) Immigration as a Talent Acquisition and Retention Lever
(21:40) Why Tech Companies Need Creative Immigration Strategy
(23:25) How AI Frees Lawyers to Focus on Strategy and Service
(25:20) Why High Output Management No Longer Fits the AI Era
(26:20) How Manifest Structures AI-Native Teams
(26:45) One AI Engineer, One Lawyer and Full Autonomy
(27:20) Using AI Agents to Orchestrate Work and Avoid Duplication
(30:00) Treating AI Agents Like Independent Employees
(31:20) Why CEOs Need Daily AI Education Time
(31:45) Hiring People Who Grew Up AI-Native
(32:10) Why Dan Does Not Want Professional Managers in Technical Roles
(36:20) Rethinking Vendor Strategy Around AI-Native Partners
(38:00) Why Executives Should Do the Grunt Work
(40:25) Revisiting Decisions in Real Time
(41:00) Why Going Back Down the Mountain Is So Hard
(42:25) The New Talent Strategy in the AI Economy
(43:40) Why A-Players Have 10X More Leverage Now
(46:40) Career Advice: HR Needs to Become HR Plus Ops Plus Product
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
334 - The Change Episode: Laura McGann (Chief People Officer, Prosci)
Laura McGann joined us on The Modern People Leader. We talked about why change management no longer feels like the right term, how the ADKAR framework helps people name where they are stuck, and what leaders …
Notas del episodio
Laura McGann joined us on The Modern People Leader. We talked about why change management no longer feels like the right term, how the ADKAR framework helps people name where they are stuck, and what leaders need to do as AI, velocity, overwhelm, and constant change reshape work.
----
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----
(12:25) Why “Change Management” No Longer Feels Like the Right Term
(17:35) Why Defining Success Is the Most Important Part of Change
(18:20) People-Side Metrics: Utilization, Adoption and Proficiency
(21:10) Why Change No Longer Has Clear End Dates
(22:20) No Recovery Gap and the Rise of Change Fatigue
(25:10) Naming What Is Happening Through ADKAR
(25:35) ADKAR: Awareness, Desire, Knowledge, Ability and Reinforcement
(26:40) Using ADKAR to Name Where You Are Stuck
(29:00) Why Leaders Often Skip Awareness and Desire
(29:45) AI and the Perpetual Knowledge-to-Ability Cycle
(33:30) Why the Pace of Change Feels So Uncomfortable
(35:10) Why Leaders Need a Portfolio View of Change
(38:10) Why Leaders Should Not Be Afraid to Say “Overwhelmed”
(41:00) What Future Leaders Need to Learn About AI
(45:45) Why Leaders Need Hands on Keyboards
(46:30) AI as an Enabler of Business Strategy, Not the Strategy
(47:15) Daniel’s Suitcase Metaphor for Manager Overload
(50:00) Deciding What AI Can Do and What Must Stay Human
(52:00) Stephen on Knowing What Not to Do
(56:00) Career Advice: Learn the Business Before You Try to Change It
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
333 - Vercel's 2-Week Review Cycle & Flight Risk Tool: Olivia Williams (Head of HR, Vercel)
Olivia Williams joined us on The Modern People Leader. We talked about how Vercel shortened its performance review cycle from 11 weeks to two weeks and how they built a 15-factor flight risk tool to retain top …
Notas del episodio
Olivia Williams joined us on The Modern People Leader.
We talked about how Vercel shortened its performance review cycle from 11 weeks to two weeks and how they built a 15-factor flight risk tool to retain top talent.
----
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(12:25) Why Vercel Rethought Its Performance Review Cycle
(13:35) Realizing Vercel Was Spending Five Months a Year in Review Mode
(14:05) Why Most Employees Submitted Reviews on the Last Day Anyway
(14:40) Cutting the Review Cycle From 11 Weeks to Two Weeks
(17:35) Faster Feedback and More Relevant Review Conversations
(18:55) What the Two-Week Review Cycle Looks Like
(20:50) Treating the Review Cycle Like a Product for the Business
(22:10) PerfBot and Continuous Monthly Feedback
(22:35) Why Olivia Wants to “Kill Culture Amp”
(24:05) Monthly Slack Check-Ins With Three Simple Questions
(26:00) Hiring an HR Technologist Inside the People Org
(27:15) Stephen’s Rant: Why Traditional SaaS Tools Are Cooked
(29:45) The Importance of Play, Curiosity and Building
(30:20) Why People Teams Need AI Muscle and HR Technologists
(32:30) Olivia Demos PerfBot in Slack
(37:40) Vercel’s Employee Health Score and Attrition Risk Tool
(40:40) Using Claude to Analyze 15 Employee Risk Factors
(43:20) Thinking of HR as a Product for Employees
(46:45) Advice for People Teams With Head Trash Around AI
(49:00) Why Companies Should Bake in Time to Build
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
332 - Deciding what to keep & what to kill as your company scales: Conor Sweeney, VP, Head of People & Talent, Form Health
Conor Sweeney joined us on The Modern People Leader. We talked about what it's looked like to scale culture while doubling in size every year for three years straight.---- Sponsor Links:🔗 Schedule a …
Notas del episodio
Conor Sweeney joined us on The Modern People Leader. We talked about what it's looked like to scale culture while doubling in size every year for three years straight.
----
Sponsor Links:
🔗 Schedule a consultation with Manifest
🔗 Learn more about Tilt at hellotilt.com/mpl
🔗 Explore the 2026 Deloitte Human Capital Trends Report
MPL Links:
----
(12:05) Lessons From Jessica Swank and Tiffany Stevenson
(12:40) Learning Patience, Empathy and Flexibility as a Leader
(18:25) What Form Health Does in Plain English
(21:30) Scaling Culture While Form Health Doubles in Size
(23:25) The Fork in the Road: What to Keep and What to Let Go
(25:05) Why Consensus-Driven Decision-Making Stops Scaling
(28:00) Trust as the Foundation for Faster Decision-Making
(31:15) How to Scale Trust Day to Day
(32:35) Why Nailing the Fundamentals Still Matters
(33:25) Hiring for Both the What and the How
(35:40) “Don’t Crush the Butterfly” and What Form Health Must Protect
(36:30) Form Health’s First Butterfly: Clinical Care Quality
(38:45) Form Health’s Second Butterfly: Partnership
(43:20) Build With, Not Build For, as a People Leader
(45:30) Project Compass and Form Health’s Job Architecture Upgrade
(48:00) Building Consistency Around Levels, Competencies and Compensation
(49:15) Building Job Architecture for the Next Phase of Growth
(51:10) Why People Leaders Can’t Only Rely on Old Benchmarking Tools
(53:00) The Rise of the High-Impact Individual Contributor
(56:00) The Player-Coach Model of Modern Management
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
331 - Designing the org of the future: Alexis Fink (Advisor at OpenAI & Workvivo)
Alexis Fink joined us on The Modern People Leader. We talked about how AI is changing work, why org design needs to move beyond boxes and lines, and how curiosity, influence, courage, and better systems …
Notas del episodio
Alexis Fink joined us on The Modern People Leader. We talked about how AI is changing work, why org design needs to move beyond boxes and lines, and how curiosity, influence, courage, and better systems thinking can help people leaders design for the future.
----
Sponsor Links:
🔗 Schedule a consultation with Manifest
🔗 Learn more about Tilt at hellotilt.com/mpl
MPL Links:
----
(14:10) The One-Way Door of AI and Work
(17:15) Why AI Transformation Will Take Longer Than 18 Months
(19:05) What Org Design Means in the AI Era
(20:30) Work Organization, Decision Rights and the Role of Machines
(22:15) Why the Org Chart Is the Wrong Question
(23:05) Inverted Pyramids, Hourglass Models and Different Assumptions About Talent
(25:00) The IKEA Example: Turning Automation Into New Human Work
(28:05) Why AI Should Free Capacity, Not Just Eliminate Jobs
(31:40) How to Reframe the Headcount Reduction Conversation
(33:25) Breaking Through Constraints, Vendor Issues and Learned Helplessness
(36:45) Budget Constraints and the Problem With Legacy Decision Rights
(40:20) Lessons From Past Transformations at Microsoft
(43:00) Creating a Hard Gate for Vice President Promotions
(44:10) Creating a Real Individual Contributor Career Path
(47:30) What Has Changed About Change Management
(49:05) Multiple Layers of Change and the Need for a Clear North Star
(50:25) Avoiding Shiny Object Syndrome and Finishing the Last Mile
(53:10) The Difference Between Influence and Convincing
(55:45) Creating Gravitational Pull Instead of Pushing
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
330 - A career in pivots: Dean Carter on purpose, play, and taking big swings
Dean Carter (Best-Selling Author, 4x CHRO, & CEO of Instill) joined us on The Modern People Leader. We talked about the career pivots that shaped his life, what Patagonia taught him about purpose and play, and …
Notas del episodio
Dean Carter (Best-Selling Author, 4x CHRO, & CEO of Instill) joined us on The Modern People Leader.
We talked about the career pivots that shaped his life, what Patagonia taught him about purpose and play, and why trusting your gut, taking big swings, and doing the right thing can lead you somewhere better than the plan you originally had.
----
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(12:30) Dean’s Career Story Through Life Pivots
(23:20) The Moment Dean Decided to Work in HR
(28:45) Choosing His Daughter Over Career and Leaving Fossil
(33:40) Choosing Patagonia Over Bigger Career Moves
(37:50) Work as Play
(39:00) Humility, Simplicity and Living the Patagonia Way
(41:40) Dean’s Advice for People Considering a Major Career Pivot
(43:20) Showing Up Fully After You Make the Choice
(46:30) Making the Best of Any Choice You Make
(48:40) Why Big Misses Mean You Are Swinging Hard Enough
(50:00) Career Emergence and How the Path Reveals Itself
(56:10) Building AI That Saves Jobs Instead of Taking Them
(58:25) Career Advice: Think Two Jobs Up, Not One Job Up
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
329 - Why Match is tripling down on Gen Z talent: D.V. Williams (Chief People Officer, Match Group)
D.V. Williams, Chief People Officer from Match Group joined us on The Modern People Leader. We talked about why Match is betting on Gen Z talent, how skills are replacing titles as the new currency of work, and …
Notas del episodio
D.V. Williams, Chief People Officer from Match Group joined us on The Modern People Leader.
We talked about why Match is betting on Gen Z talent, how skills are replacing titles as the new currency of work, and how Match is thinking about flexible mentorship and early-career programs.
----
Sponsor Links:
🔗 Learn more about Beqom at beqom.com/mpl
🔗 Learn more about Tilt at hellotilt.com/mpl
MPL Links:
----
(10:45) Why Match Is Betting on Gen Z Talent
(12:00) Why Product and People Strategy Need to Align
(15:20) How Gen Z Thinks About Work Differently
(17:00) How Tinder Improved Engagement and Shifted the Internal Culture
(18:20) Becoming Product-Led and Consumer-Focused
(19:00) Flattening the Org and Getting Doers Closer to Decisions
(23:45) Why Tenure and Title Are Outdated Proxies for Value
(24:20) Skills as the New Currency of Work
(24:45) Rebuilding Mentorship Around Skill Acquisition
(25:20) Flexible Mentorship and the “Tinder for Skill Acquisition” Idea
(30:15) How Match Is Approaching AI Internally
(31:00) Equipping Employees With AI Without Framing It as Headcount Reduction
(31:20) Match’s AI Day and Employee-Led Experimentation
(34:00) How Dating Apps Are Evolving With AI and IRL Experiences
(35:00) Using AI to Help People Show Up More Authentically on Dating Apps
(40:15) Match’s Cross-Functional Rotational Program
(41:30) Match’s Internship Program: 20,000 Applicants for 26 Roles
(43:35) How the 2026 Rotational Program Is Different From Traditional Programs
(45:35) Why Curiosity Beyond the Job Description Matters
(48:05) Focusing Development on Skill Acquisition, Not the Next Title
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
328 - Christy Lake (CAO, Twilio) on designing for a future nobody can see
Christy Lake, Chief Administrative Officer at Twilio, joined us on The Modern People Leader. We talked about how AI is changing work, why skills, governance, and human judgment matter more than ever, and how …
Notas del episodio
Christy Lake, Chief Administrative Officer at Twilio, joined us on The Modern People Leader. We talked about how AI is changing work, why skills, governance, and human judgment matter more than ever, and how Twilio is thinking about remote-first work, employee experience, and curiosity in the AI era.
----
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(11:20) The Hardest Thing on Christy’s Plate as CAO
(12:00) Why AI Is the Biggest Transformation Christy Has Seen
(13:00) Upskilling, Security, Data and Governance in the AI Era
(14:30) Why AI Does Not Have a Clear Playbook Yet
(15:25) Why This AI Cycle Comes With So Much Fear
(17:30) Building a Skills Infrastructure for the Future of Work
(18:15) Tasks, Roles and Where Human Judgment Still Matters
(19:15) Twilio’s Three-Horizon View of AI Change
(25:00) The Task Construct of Work and AI-Able Work
(26:00) Why Existing Companies Still Need Org Design and Change Management
(29:00) The Future of Employee Experience and the One Prompt Box
(31:15) Why UX Will Matter More in the Future of Work
(32:00) Why Companies Should Not Move Too Fast Without Human-in-the-Loop Design
(33:40) Why People Still Need to Be Seen, Recognized and Thanked
(36:00) Why Twilio Stayed Remote First
(38:10) Hiring From Anywhere and Becoming a Net Talent Winner
(40:45) Remote-First Companies and AI-First Readiness
(42:00) AI Burnout, Remote Work and the Pressure to Do More
(44:10) Why AI Upskilling Is Becoming Nights-and-Weekends Work
(48:05) Why Constant Change Leaves People Without a Sense of Mastery
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
327 - Putting AI agents on the org chart: Becks Port (Chief People Officer, Okta)
Becks Port, Chief People Officer at Okta, joined us on The Modern People Leader. We talked about why AI agents should be treated like digital coworkers, how Okta is thinking about agents on the org chart, and …
Notas del episodio
Becks Port, Chief People Officer at Okta, joined us on The Modern People Leader. We talked about why AI agents should be treated like digital coworkers, how Okta is thinking about agents on the org chart, and what the future of HR, career development, security, and team design could look like as humans work alongside machines.
----
Sponsor Links:
🔗 Learn more about Beqom at beqom.com/mpl
MPL Links:
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(07:45) AI Agents as Coworkers and Digital Workers
(08:20) Why Agents Need Managers, Accountability and Clear Handoffs
(09:00) Which AI Agents Belong on the Org Chart
(11:10) Deconstructing and Reconstructing Roles Around AI
(13:15) How AI Is Creating New Roles at Okta
(15:45) Why Okta Is Adding an Agentic Coach to the Org Chart
(18:20) Decision-Making With Human and Agentic Coworkers
(19:10) Why Task-Level Granularity Matters for AI Delegation
(20:45) Okta’s Head of AI Transformation Role
(21:15) Building Agentic Coaches and Onboarding Agents
(22:00) Upskilling Employees to Become AI Proficient
(23:15) The Future Structure of the People Team
(25:00) Coaches, Advisors, Workforce Architects and Embedded Tech Talent
(27:10) Why AI Proficiency Is the Safest Career Bet
(29:10) Why Graduate Programs and Rotational Programs May Make a Comeback
(32:35) Why Getting an Agent on the Org Chart Is a 12-Month Process
(34:35) Securing AI Agents, Access and Kill Switches
(37:30) Digital Colleagues That Never Sleep
(40:05) Why Future Teams May Be Organized Around Processes Instead of Functions
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
326 - Never let an LLM do the math on comp. Do this instead.
Clare Bonham (Chief Product Officer) and Sébastien Baehni (CTO) from beqom joined us on The Modern People Leader. We talked about how managers can make better pay and performance decisions, why AI should …
Notas del episodio
Clare Bonham (Chief Product Officer) and Sébastien Baehni (CTO) from beqom joined us on The Modern People Leader.
We talked about how managers can make better pay and performance decisions, why AI should support but not replace human judgment, and what intentional AI looks like in compensation.
----
Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode326
Sponsor Links:
🔗 Learn more about Tilt at hellotilt.com/mpl
🔗 Learn more about Beqom at beqom.com/mpl
🔗 Explore the 2026 Deloitte Human Capital Trends Report
MPL Links:
----
(10:45) Why Managers Need Context for Pay and Performance Decisions
(11:35) Pay History, Pay Range, Budget and Talent Data
(14:40) The Evolving Role of Managers in Compensation Decisions
(16:05) The Difference Between Owning the Decision and Just Delivering the Message
(17:45) How Managers Should Talk About Pay Constraints With Employees
(23:05) Hiding Complexity While Letting Managers Drill Down
(25:05) Why People Do Not Want AI Fully Deciding Their Compensation
(26:15) Why AI Should Help but Humans Should Stay in Control
(29:25) The Three Principles of Intentional AI: Explainable, Collaborative and Controllable
(31:45) Why Compensation and Performance Decisions Must Stay Human-Centered
(34:10) Auditing the Data, Rules and Models Behind a Pay Decision
(36:10) The Three Types of AI in Compensation and Performance
(38:45) Why LLMs Should Not Make Compensation Calculations
(39:30) Why Compensation Needs Correctness, Not Plausibility
(40:35) Moving Comp Teams Away From Spreadsheet-Heavy Work
(41:20) Refocusing Comp Professionals on Strategy, Fairness and Incentives
(48:05) The Rise of the High-Impact Individual Contributor
(50:05) Why Automating Easy Tasks Could Increase Burnout
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
325 - The M&A Field Guide for CPOs: Heather Dunn (Chief People Officer, Brex)
Heather Dunn, Chief People Officer at Brex, joined us on The Modern People Leader. We talked about Brex’s rapid acquisition by Capital One and how Heather led through diligence, communication, and …
Notas del episodio
Heather Dunn, Chief People Officer at Brex, joined us on The Modern People Leader. We talked about Brex’s rapid acquisition by Capital One and how Heather led through diligence, communication, and integration.
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(20:45) Joining Brex During a Company Pivot
(21:20) Brex’s 2024 Year of Transformation
(23:20) The January 1 Call: Capital One Acquisition Diligence Begins
(25:05) Three Weeks to Diligence, Communications and Announcement
(26:30) Late Nights, Diligence Requests and the Pressure to Be Accurate
(28:00) Supporting Executives Through the Emotional Weight of the Deal
(29:00) Communicating on Behalf of the CEO and Building Trust Across Leadership
(32:45) Telling the Company About the Capital One Acquisition
(33:35) The Two-Part Communication Plan for Employees
(35:30) The Emotional Load People Leaders Carry During Acquisitions
(36:35) Diligence, Communication, Retention and Advocating for Yourself
(39:50) “Don’t Crush the Butterfly” and Protecting What Makes Brex Special
(43:15) How CPOs Should Advocate for Themselves During M&A
(45:40) Fairness, Expectations and Protecting the Value of the CPO Role
(49:15) Relaunching Brex’s EVP and External Story
(50:35) The Story Behind “Be The Founder of Your Career”
(53:10) The Foundry and Investing in Future Founders Inside Brex
(57:48) Heather’s Superpower Nickname: Chief Truth-Teller Officer
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
324 - The GRIT Performance Framework: Patsy Mangan (Chief People Officer, Scribd)
Patsy Mangan joined us on The Modern People Leader. We talked about Scribd Flex, why flexibility only works when it is paired with clarity and accountability, and why Scribd needed the GRIT Performance …
Notas del episodio
Patsy Mangan joined us on The Modern People Leader. We talked about Scribd Flex, why flexibility only works when it is paired with clarity and accountability, and why Scribd needed the GRIT Performance framework.
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Sponsor Links:
🔗 Learn more about Tilt at hellotilt.com/mpl
🔗 Learn more about Beqom at beqom.com/mpl
MPL Links:
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(10:00) The Pandemic, Distributed Hiring and the One-Way Door
(12:40) Creating Scribd Flex Instead of Choosing a Generic Remote or Hybrid Label
(19:05) Learning That Flexibility Alone Does Not Create Connection
(20:00) Designing Hub Days Around Concentration of Attendance
(22:50) Why Scribd Flex Needed the GRIT Performance System
(23:35) Visibility Does Not Equal Performance
(24:10) Why Clarity Drives Accountability in Flexible Work
(26:35) The Four GRIT Dimensions: Goal-Oriented, Results-Driven, Innovative and Team-Focused
(28:10) Giving Employees Ratings Across Each GRIT Dimension
(29:00) How Scribd Flex Gives Freedom and GRIT Gives Clarity
(34:15) Why Scribd Made Performance More Complex, Not Less
(36:05) Calibration, Manager Bias and Making GRIT Fair
(38:40) The Next Big Evolution: Becoming AI-Native
(40:05) Moving From AI Adoption to Workflow Redesign
(41:00) Rethinking Hiring, Career Journeys, Promotions and Performance Standards
(42:15) Hiring for Specialty, Not Just Capacity
(45:05) Connecting HR Tools to Where Employees Already Work
(45:50) Why HR May Need Software Engineers Inside the Function
(50:20) Why Human Judgment Becomes More Important as Output Gets Easier
(52:38) Career Advice: Learn the Rules, Then Rewrite Them
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
323 - How ServiceNow's AI heat map answers "what does my job look like in 3 years": Brandon Roberts (SVP Talent Strategy & Workforce Transformation, ServiceNow)
Brandon Roberts, leader of Talent Strategy and Workforce Transformation at ServiceNow, joined us on The Modern People Leader. We talked about how ServiceNow is redesigning HR for the AI era, why every role …
Notas del episodio
Brandon Roberts, leader of Talent Strategy and Workforce Transformation at ServiceNow, joined us on The Modern People Leader. We talked about how ServiceNow is redesigning HR for the AI era, why every role needs to be mapped for AI impact, and more.
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Sponsor Links:
🔗 Learn more about Tilt at hellotilt.com/mpl
🔗Learn more about Beqom at beqom.com/mpl
🔗. Explore the 2026 Deloitte Human Capital Trends Report
MPL Links:
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(09:30) Creating ServiceNow’s Talent Strategy and Workforce Transformation Organization
(14:45) How AI Supercharges ServiceNow’s Workflow Platform
(21:50) Now Assist and the Productivity Shift in HR Operations
(22:55) Why ServiceNow Reinvested AI Productivity Gains Instead of Just Cutting Costs
(25:15) How AI Is Changing Software Engineering Roles
(29:25) Building an AI Heat Map for Every Role in the Company
(35:05) AI Control Tower, Usage Signals and Where to Invest Transformation Resources
(36:45) Employee Works and the Agent Orchestration Layer for HR
(38:30) Data Agent, Engagement Agent and Real-Time People Insights
(41:00) The Reskilling Challenge for HRBPs Using AI-Powered Insights
(43:25) People Strategists, People Technologists and People Scientists
(47:30) Why Brandon and Jacque Built the ServiceNow AI Transformation Playbook
(51:15) Why Companies Are Too Focused on Technology and Not Enough on Skills
(52:05) Helping People Step Away From Their Work Identity as Roles Change
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
The 3 archetypes of the future people team & Jessica Zwaan's first 4 Months in New Role
Jessica Zwaan joined us on The Modern People Leader. We talked about her first four months at Leapsome, why HR needs to operate more like a product team, and how AI agents, forward-deployed engineers, and …
Notas del episodio
Jessica Zwaan joined us on The Modern People Leader. We talked about her first four months at Leapsome, why HR needs to operate more like a product team, and how AI agents, forward-deployed engineers, and flexible HR systems could reshape the future of people operations.
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(11:40) Jessie’s 12-Week Sprint and the “How We HR” Document
(13:10) Why The Purpose of Work Changed What Jessie Wanted Next
(14:10) Why People Ops Will Change the Most Through AI
(15:30) The Three Future Archetypes of People Teams
(17:35) Starting With Retros, Problem Statements and Roadmaps
(18:15) Launching Transparent Compensation and Leveling
(19:10) Building a Dynamic Promotion and Merit Increase Coach
(19:30) Why Leapsome Added a Forward-Deployed Engineer to the People Team
(20:15) What to Look for in a Forward-Deployed Engineer for HR
(22:30) What Surprised Jessie After Joining Leapsome
(23:20) Why Founder Fit Matters So Much for People Leaders
(31:20) Speed, Urgency and Knowing When to Pull Back
(32:25) Why Traditional 30, 60, 90 Day Plans Are Dead
(35:10) Bringing Practitioner Credibility Into Product Strategy
(37:35) Building HR Agents People Can Trust
(39:20) AI-Powered Calibration Pre-Reads and Better Manager Conversations
(40:35) The Idea of a Plastic HRIS
(41:10) What HR Should and Should Not Vibe Code
(42:00) Why HR Deserves Commercial-Grade Tools and Better ROI
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
321 - Molly Graham (WorkLife Podcast) on Why Everyone Just Became a Manager
Molly Graham, Host of WorkLife Podcast & Co-Founder of Glue Club and The Guild, joined us on The Modern People Leader. We talked about career emergence, why fear is slowing down AI adoption at work, and why the …
Notas del episodio
Molly Graham, Host of WorkLife Podcast & Co-Founder of Glue Club and The Guild, joined us on The Modern People Leader.
We talked about career emergence, why fear is slowing down AI adoption at work, and why the future of HR will depend on leaders who can create clarity, curiosity, accountability, and better management habits for both people and AI agents.
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Sponsor Links:
🔗 Learn more about Beqom at beqom.com/mpl
🔗 Explore the 2026 Deloitte Human Capital Trends Report
MPL Links:
----
(05:25) Molly’s Origin Story: Google, Facebook, Quip and Career Emergence
(09:30) What Molly Does Today: Helping People Feel Less Alone and More Confident at Work
(11:30) Turning Down the Big COO Job That Would Have Made Her Miserable
(19:00) Why Fear Is Dominating the Future of Work Conversation
(23:49) The Macro Narrative That AI Is Coming for Everyone’s Job
(24:32) Why AI-Branded Layoffs Are Damaging the Trust Conversation
(25:24) Why the Future Belongs to People Who Approach AI With Curiosity
(27:15) Building a Clear Leadership Narrative Around AI
(31:28) Creating a Culture of Sharing and Experimentation
(32:04) What Facebook Got Right About Blameless Failure
(34:36) Why Culture Is Built Through What Leaders Do, Not What They Say
(35:20) Why the “Super IC” Conversation Misses the Real Point
(36:20) Why Everyone Just Became a Manager
(37:05) Managing Agents Requires the Same Skills as Managing Humans
(40:06) Why Token Consumption Can Become the New Productivity Theater
(41:05) Why No Company Has AI Fully Figured Out
(43:39) Lazy Interns: Why AI Slop Is Turning Smart People Into Bad Employees
(48:00) Why AI Work Still Requires Human Accountability
(49:05) Molly’s Rule: If You Send It, You Own It
(50:49) False Productivity and Why the End Result Matters Most
(52:04) Career Advice: Learn the Business
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
320 - How Moxie's COO built an AI strategy for a people business: Kate Connor, COO, Moxie
Kate Connor, Chief Operating Officer at Moxie Communications Group, joined us on The Modern People Leader. We talked about how Moxie is adopting AI safely, why leaders should automate low-judgment work first …
Notas del episodio
Kate Connor, Chief Operating Officer at Moxie Communications Group, joined us on The Modern People Leader.
We talked about how Moxie is adopting AI safely, why leaders should automate low-judgment work first, and how to embed AI into the culture without replacing human creativity, judgment, and relationships.
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Sponsor Links:
🔗 Learn more about Tilt at hellotilt.com/mpl
🔗 Learn more about Beqom at beqom.com/mpl
MPL Links:
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(19:14) Why AI Strategy Is Different in a People-Powered Agency
(20:06) Automating Admin and Low-Judgment Work First
(20:51) Using AI to Create More Time for Client Relationships and Storytelling
(21:24) Bringing the Team Into the AI Roadmap Through Workshops
(24:06) Why Moxie’s AI Approach Starts With Safety
(24:35) Building an AI Use Policy With Cybersecurity and CTO Advisors
(25:41) Why AI Belongs on the Strategic Roadmap
(26:08) Being Transparent With the Team About AI Intentions
(26:31) Positioning AI as an Extension of the Team
(28:00) Running Team Workshops to Identify What Should Be Automated
(29:05) Building Proprietary Tools for Problems Off-the-Shelf Platforms Cannot Solve
(30:38) Messaging AI as an Expander, Not a Replacement
(32:31) GEO Optimization and the Future of PR
(34:07) Monthly AI Hackathons and Learning From the Team
(34:43) Why AI Cannot Stay With the Leadership Team
(35:22) When to Build Custom AI Tools Instead of Buying Off-the-Shelf
(39:08) Culture as the Feeling and Energy People Associate With a Company
(39:43) Building People Programs Around Real Business Needs
(44:19) Why Moxie Has Strong Retention
(48:43) Listening to the Team to Build Better Retention Programs
(51:03) Career Advice: Understand What AI Means for Your Job
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
319 - The Psych Safety Playbook: Davida Lindsay-Bell (Chief People Officer, Hanna Andersson)
Davida Lindsay-Bell, Chief People Officer at Hanna Andersson, joined us on The Modern People Leader. We talked about why AI transformation needs to start with people, how Hanna Andersson operationalized …
Notas del episodio
Davida Lindsay-Bell, Chief People Officer at Hanna Andersson, joined us on The Modern People Leader.
We talked about why AI transformation needs to start with people, how Hanna Andersson operationalized psychological safety, and why trust, learning, and intelligent failure are the foundation for lasting change.
----
Sponsor Links:
🔗 Learn more about Tilt at hellotilt.com/mpl
🔗 Learn more about Beqom at beqom.com/mpl
🔗 Explore the 2026 Deloitte Human Capital Trends Report
MPL Links:
----
(18:58) Why AI Transformations Are Struggling Right Now
(20:10) Why Organizations Need to Start With the Why Before AI
(21:14) Building AI With Trust, Experimentation and Learning Out Loud
(21:53) Why Cultural Readiness Must Come Before Technical Readiness
(22:30) Making Psychological Safety a Priority 35 Days Into the Role
(23:03) What Davida Noticed During Her Listening Tour
(24:23) Infusing Psychological Safety Into Values and Leadership Expectations
(25:17) Shifting From a Nice Organization to a Kind Organization
(28:16) Inclusion, Learner, Contributor and Challenger Safety
(29:07) Making Culture Measurable Through Calibration Rubrics
(30:23) Creating Clarity With Bain’s RAPID Decision-Making Framework
(33:00) Why the CEO Relationship and Air Cover Matter First
(35:00) Davida’s LORA Framework: Listen, Absorb, Respond, Act
(38:41) Why Strategy and Culture Are Not Separate Tracks
(39:26) Cultivate Excellence as Hanna Andersson’s Strategic People Pillar
(42:25) Amy Edmondson’s The Right Kind of Wrong and the Permission to Fail
(45:05) Preventable Failures vs. Intelligent Failures
(47:05) Hanna Andersson’s Three-Pronged AI Journey
(49:20) How Psychological Safety Supports AI Adoption
(52:08) Hanna Andersson’s AI Philosophy: Augmenting Human Judgment to Unleash Creativity
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
318 - The #1 Place To Work in The World: Laura Fuentes (CHRO, Hilton)
Laura Fuentes, CHRO at Hilton, joined us on The Modern People Leader. We talked about Hilton’s hospitality mindset, why great leaders should operate like great hosts, and how Hilton scales culture, listening …
Notas del episodio
Laura Fuentes, CHRO at Hilton, joined us on The Modern People Leader.
We talked about Hilton’s hospitality mindset, why great leaders should operate like great hosts, and how Hilton scales culture, listening, recognition, and purpose across more than 500,000 team members.
----
Sponsor Links:
🔗 Learn more about Beqom at beqom.com/mpl
🔗 Explore the 2026 Deloitte Human Capital Trends Report
MPL Links:
----
(17:18) Behind the Scenes of the Hospitality Mindset Report
(19:21) Reintroducing a More Optimistic Narrative About Work
(22:05) Hilton’s Four Culture Pillars: Inclusion, Wellness, Growth and Purpose
(22:34) Culture Is the Accumulation of Small Moments
(24:54) Leaders Should Think Like Chief Host Officers
(25:41) Moving From AI Anxiety to AI Agency
(27:56) Why Nuance Does Not Scale Easily Across Global Teams
(33:29) Why Leadership Is Energy Management, Not Just Time Management
(39:28) Scaling the Systems and the Soul of the Company
(41:49) The One Conversation That Sparked Hilton’s Crisis Concierge Program
(45:10) Why Hilton’s General Managers Are the Global Leaders the World Needs Now
(48:39) The Soul of Hilton: Purposeful, Hospitable, Gritty and Competitive
(50:35) Giving Away One Million Room Nights to Medical Professionals
(51:12) Helping Furloughed Team Members Find New Jobs During the Pandemic
----
📬 Subscribe to our weekly newsletter to get episode recaps
💡 Follow The Modern People Leader on LinkedIn
😊 Follow Daniel Huerta on LinkedIn
😊 Follow Stephen Huerta on LinkedIn
----
Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
What Job Is Your Job Doing (Purpose and Work): Jessica Zwaan
Jessie Zwaan, author of Purpose and Work and Built for People, joined us on The Modern People Leader. We talked about why the old purpose-at-work narrative is breaking, how people relate to work through jobs …
Notas del episodio
Jessie Zwaan, author of Purpose and Work and Built for People, joined us on The Modern People Leader.
We talked about why the old purpose-at-work narrative is breaking, how people relate to work through jobs, careers, and callings, and why HR leaders need to rethink how they build meaning into work.
----
Sponsor Links:
🔗 Learn more about Beqom at beqom.com/mpl
🔗 Learn more about Tilt at hellotilt.com/mpl
MPL Links:
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(08:05) Why Jessie Wrote Purpose and Work
(10:00) The Question That Sparked the Book: What Job Does Your Job Do for You?
(15:05) The Three Research Pillars Behind the Book
(16:38) Why People Are Questioning Work More Than Ever
(18:31) The Rise of Mission Statements, Values Walls and “Changing the World” Messaging
(20:07) How AI, Layoffs and Recession Broke the Purpose Narrative
(22:47) The Three Job Orientations: Job, Career and Calling
(23:43) Why Purpose Alignment Does Not Automatically Mean Higher Performance
(24:51) Why Seeing Work as “Just a Job” Can Still Drive High Performance
(26:22) Matching Workplace Programs to Employee Purpose Profiles
(27:22) How Writing Purpose of Work Changed Jessie as a Person and Leader
(34:11) What Holds HR Leaders Back From Changing the Purpose Narrative?
(35:08) The Employee Who Thought She Was Broken Because Purpose Did Not Motivate Her
(36:03) How False Purpose Narratives Can Silence and Hurt People
----
📬 Subscribe to our weekly newsletter to get episode recaps
💡 Follow The Modern People Leader on LinkedIn
😊 Follow Daniel Huerta on LinkedIn
😊 Follow Stephen Huerta on LinkedIn
----
Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
Aquí están los 40 episodios más recientes de 356. Los anteriores están en el feed del podcast.
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