Why Clients Come, Stay, and Leave
Notes de l’épisode
David sees a lot of creative agencies making bad assumptions about their client relationships by not making the distinction between the reasons why clients come to them in the first place, why they choose to continue working with them as time passes, and then why they ultimately move on.
LINKS
"Distinguishing Between Why Clients Come, Stay, and Leave" by David C. Baker for punctuation.com
Tous les épisodes de 2Bobs—with David C. Baker and Blair Enns