Car Dealership Guy Podcast
- Épisodes
- 609
- Parution
- quotidienne
- Dernier épisode
- 13 Nov 2026
À propos du podcast
The Car Dealership Guy Podcast Network is your front-row seat to the people, companies, and trends shaping the future of automotive retail—delivered across three focused formats: The Car Dealership Guy Podcast (Tuesdays & Thursdays) Hosted by Yossi Levi, these deep-dive interviews feature top dealers, operators, and innovators driving the industry forward. Daily Dealer Live (Mondays, Wednesdays & Fridays) Our live-streamed show, also released here in audio format, brings real-time news, sharp takes, and high-impact guests—think CNBC for car dealers. Industry Spotlight Hosted by Sam D’Arc, this segment highlights standout dealerships and vendors with tactical insights and stories from the front lines. Follow us on X, LinkedIn, Instagram, Facebook, and YouTube for highlights and behind-the-scenes content from every episode.
Épisodes 609
Fixed Ops Friday w/ Liza Christensen, Brett Coker, & Sammy Jo Mannering | Daily Dealer Live
Today's show features: - Liza Christensen, Fixed Ops Director at Axio Auto - Brett Coker, President at Coker Automotive Consultants - Sammy Jo Mannering, Service Director at Tamiami Hyundai & Genesis This …
Notes de l’épisode
Today's show features:
- Liza Christensen, Fixed Ops Director at Axio Auto
- Brett Coker, President at Coker Automotive Consultants
- Sammy Jo Mannering, Service Director at Tamiami Hyundai & Genesis
This episode is brought to you by:
The Presidio Group – Today's episode is brought to you by The Presidio Group, one of the automotive industry's leading buy-sell advisors. In the last few weeks, Presidio released its Q3 2026 M&A report, which includes Presidio's blue sky multiples, and the latest Q3 benchmark data from NCM Associates. Find both, along with dealer sentiment and analysis of the trends shaping automotive retail, in Presidio's new Research & Reports portal at https://thepresidiogroup.com/
Check out Car Dealership Guy's stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
BREAKING: Microsoft Outage Stalls Dealerships Nationwide
Today's show: BREAKING - Microsoft outage affecting dealerships nationwide. This episode is brought to you by: The Presidio Group – Today's episode is brought to you by The Presidio Group, one of the automotive …
Notes de l’épisode
Today's show: BREAKING - Microsoft outage affecting dealerships nationwide.
This episode is brought to you by:
The Presidio Group – Today's episode is brought to you by The Presidio Group, one of the automotive industry's leading buy-sell advisors. In the last few weeks, Presidio released its Q3 2026 M&A report, which includes Presidio's blue sky multiples, and the latest Q3 benchmark data from NCM Associates. Find both, along with dealer sentiment and analysis of the trends shaping automotive retail, in Presidio's new Research & Reports portal at https://thepresidiogroup.com/
Check out Car Dealership Guy's stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
The Untold Story How a $48M Startup Failure Created the Biggest Voice in Auto Retail & The Lessons That Mattered | Yossi Levi, Founder and CEO at Car Dealership Guy
Yossi Levi raised $48 million to turn his family's Philadelphia used car lot into one of the early online dealerships, and when interest rates spiked in 2022 and Carvana fell 99%, his company fell 100%. He …
Notes de l’épisode
Yossi Levi raised $48 million to turn his family's Philadelphia used car lot into one of the early online dealerships, and when interest rates spiked in 2022 and Carvana fell 99%, his company fell 100%.
He walks through the $9 million term sheet that collapsed a week before closing when the investor suddenly asked for the family's real estate, the $5 million deal he closed over sushi 48 hours later, and the stretch where the stress got so bad he seriously considered quitting business to become a farmer.
Yossi Levi is the Founder and CEO of Car Dealership Guy, the media, events, and intelligence company with 750,000 followers and a subscriber list that includes the top 200 dealers in the country.
The son of an Israeli immigrant who learned business at a Hoboken car wash, he started out pulling weeds for $20 a day on his dad's lot, learned the industry at the auction, where they called him "the Sponge," and launched Car Dealership Guy on Twitter as a creative outlet while winding down his startup.
He speaks candidly about what growth-at-all-costs money really demands from a founder, how his wife's support gave him the confidence to go all in, and why he believes dealers have never been more under threat or had more tools at their fingertips.
Topics:
00:45 Learned Business From His Father In Hoboken.
12:30 Auctions Were His Only Networking Tool.
24:30 A $9 Million Term Sheet Vanished.
33:50 Realized He Never Controlled The Business.
50:30 Building CDG To Be As Core As CRM And DMS.
This episode is brought to you by:
1. LotAgent – Stop stacking software. Agents are the way out. One problem, One Agent, only $99. Try it free now @ here.
2. Zurich - Turn everyday service visits into opportunities to build customer loyalty and long-term dealership value with Zurich Lifetime Repair. Learn more @ here.
3. CDG Circles – Your peer network without the travel. Connect with verified dealers, join topic and OEM-specific groups, and get real-world strategies. Learn more @ here.
Check out Car Dealership Guy’s stuff:
For dealers:
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
Request to be a podcast guest ➤ http://www.cdgguest.com
Car Dealership Guy Socials:
Everything else ➤ dealershipguy.com
Hendon Jr. on Veterans Day, Cirillo & Collingridge on ÆTHR, Souza on AI | Daily Dealer Live
Today's show features: - Roger Hendon Jr., General Manager & Operating Partner at Bridgewater Chevrolet - Michael Cirillo, CEO & Co-founder at ÆTHR - Dan Collingridge, CTO at ÆTHR - Italo De Souza, General …
Notes de l’épisode
Today's show features:
- Roger Hendon Jr., General Manager & Operating Partner at Bridgewater Chevrolet
- Michael Cirillo, CEO & Co-founder at ÆTHR
- Dan Collingridge, CTO at ÆTHR
- Italo De Souza, General Manager at Carfive
This episode is brought to you by:
The Presidio Group – Today's episode is brought to you by The Presidio Group, one of the automotive industry's leading buy-sell advisors. In the last few weeks, Presidio released its Q3 2026 M&A report, which includes Presidio's blue sky multiples, and the latest Q3 benchmark data from NCM Associates. Find both, along with dealer sentiment and analysis of the trends shaping automotive retail, in Presidio's new Research & Reports portal at https://thepresidiogroup.com/
ÆTHR – ÆTHR checks, standardizes and enriches every inventory record. Then it streams the same trusted vehicle to every website, platform and AI agent that depends on it. See how the engine works or sign up for a free trial (no credit card required) at https://www.theaethr.ai/
Check out Car Dealership Guy's stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
The Car Affordability Trap That Keeps a 50-Year Dealer Up at Night & Where It's Going Next | Rita Case + Jordan Zimmerman
Rita Case has run car dealerships for 50 years, and she says nothing worries her more right now than affordability: loans stretching to 84 months, a basic new car costing $48,000 to $52,000, and used cars on …
Notes de l’épisode
Rita Case has run car dealerships for 50 years, and she says nothing worries her more right now than affordability: loans stretching to 84 months, a basic new car costing $48,000 to $52,000, and used cars on the road averaging more than 14 years old.
She and Jordan Zimmerman, once the titans of TV car advertising, explain why general TV "isn't really a good spend anymore," and Jordan walks through how his agency now runs five competing AI agents that grade every ad buy and flag anything that scores below 90%.
Rita Case is the President and CEO of Rick Case Automotive Group, representing 10 brands across South Florida and Atlanta.
Her father was the first Honda dealer in the United States, she was the first person to sell a Honda car, and in 1986 she became the first Hyundai dealer in America.
Outside the showroom, she founded For Every Kid, raising $500,000 up front to give two new pairs of brand-name shoes to each of the 7,800 students identified as homeless in Broward County schools.
Jordan Zimmerman is the Founder and Chairman of Zimmerman Advertising, which he sold to Omnicom in 1999 after winning Nissan's regional business and bought back this year after a two-year negotiation.
His agency has worked with brands from Nissan to Planet Fitness, Five Below, and Ollie's, and he has ownership stakes in businesses including Blue Compass RV, which went from zero to $3 billion in revenue in four years.
He speaks candidly about why he wanted his freedom back, why he sleeps about three hours a night, and why he thinks every business that stops adapting starts going backwards.
Topics:
00:00 First Person To Ever Sell A Honda Car.
14:00 Mud Slinging Breaks Consumer Confidence.
27:00 Agents Will Shop For Everything Soon.
36:00 Manufacturers Must Build Lower Trims.
50:00 Five AI Agents Compete Against Each Other.
This episode is brought to you by:
1. CDK Global - CDK AIVA for CRM with agentic AI helps dealerships automate customer engagement, respond to inquiries around the clock, and improve lead follow-up so sales teams can focus on selling. Learn more @ here.
2. Podium - Podium is the AI platform trusted by 1 in 4 dealerships. Their AI converts leads 40% higher than the industry average and can be customized to how each store sells. Visit @ here to learn more.
Check out Car Dealership Guy’s stuff:
For dealers:
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
Request to be a podcast guest ➤ http://www.cdgguest.com
Car Dealership Guy Socials:
Everything else ➤ dealershipguy.com
Osmer on Dealership Succession, Hansen on Service-Lane Acquisition | Daily Dealer Live
Today's show features: - Amanda Grappone Osmer, Chief Vision Officer at Grappone Automotive - Derek Hansen, Senior Vice President, Dealer, Lender & Inventory Solutions at vAuto by Cox Automotive This episode is …
Notes de l’épisode
Today's show features:
- Amanda Grappone Osmer, Chief Vision Officer at Grappone Automotive
- Derek Hansen, Senior Vice President, Dealer, Lender & Inventory Solutions at vAuto by Cox Automotive
This episode is brought to you by:
The Presidio Group – Today's episode is brought to you by The Presidio Group, one of the automotive industry's leading buy-sell advisors. In the last few weeks, Presidio released its Q3 2026 M&A report, which includes Presidio's blue sky multiples, and the latest Q3 benchmark data from NCM Associates. Find both, along with dealer sentiment and analysis of the trends shaping automotive retail, in Presidio's new Research & Reports portal at https://thepresidiogroup.com/
vAuto by Cox Automotive – At vAuto by Cox Automotive, we’re dedicated to enhancing our clients’ capabilities through a family legacy of innovation. Our focus is refining our offerings to expedite vehicle transactions and provide smooth transitions from online to in-person experiences. Our integrated technologies and services form robust omnichannel capabilities that propel the automotive industry forward. Visit https://www.vauto.com/
Check out Car Dealership Guy's stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
Fixed Ops Friday w/ Aldo de Cima, Jesse Colburn, & Michael Darlin | Daily Dealer Live
Today's show features: - Aldo de Cima, General Manager at Pedder Auto Group - Jesse Colburn, Fixed Ops Director at BMW of Tuscaloosa - Michael Darlin, Fixed Ops Director & CDG Circles Member This episode is …
Notes de l’épisode
Today's show features:
- Aldo de Cima, General Manager at Pedder Auto Group
- Jesse Colburn, Fixed Ops Director at BMW of Tuscaloosa
- Michael Darlin, Fixed Ops Director & CDG Circles Member
This episode is brought to you by:
Haig Partners – Toyota’s market share varies widely by state, but share alone doesn’t determine dealership value. Read Haig Partners’ analysis of the local market dynamics dealers should understand here: https://haigpartners.com/resources/toyota-dealership-values-local-markets/
Check out Car Dealership Guy's stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
Why Out-of-State Car Deals Turn Into Train Wrecks 90 Days Later (And How to Avoid Them) | Industry Spotlight
In this episode of the Industry Spotlight, joining host Sam D'Arc are David Donaldson, Senior Vice President of DLR50 at DLRdmv, and Justin Buzzell, Vice President of Financial Services at Morgan Auto Group to …
Notes de l’épisode
In this episode of the Industry Spotlight, joining host Sam D'Arc are David Donaldson, Senior Vice President of DLR50 at DLRdmv, and Justin Buzzell, Vice President of Financial Services at Morgan Auto Group to discuss why out-of-state car deals so often fall apart weeks after the customer drives away, and how getting every tax, fee, and form right before they leave protects the lender's claim on the car and keeps the dealership out of trouble.
Justin admits his team used to close a deal and hear nothing until an email showed up months later, and explains how tracking every title "like a Domino's tracker" changed the way his stores work.
David breaks down why one missed fee leads to the dreaded call asking the customer for $700 more, why some states cap trade-in credit at $12,000 while Florida barely limits it, and why every out-of-state deal needs urgency from day one.
It is a playbook for catching problems while the customer is still in the building.
This episode of the Car Dealership Guy Podcast is brought to you by DLRdmv.
Topics:
01:20 Out-Of-State Deals Ran On A Giant NADA Book.
04:00 Having People In That State Is The Way To Go.
04:45 Bad Registrations Can Get You Shut Down.
05:15 Every Store Figured It Out On Their Own.
06:30 Customers Go Missing After The Sale.
08:15 Short Fees Mean Eating The Cost Later.
09:00 DMV Document Rules Change Monthly.
10:35 Other Provider Was Not As Robust.
12:55 Platform Provides Visibility To Hold Stores Accountable.
16:15 Dashboard Is Like A Pizza Tracker For Titles.
18:20 Communication Lives In Spreadsheets And Email.
22:35 Out-Of-State Deals Get Treated Like In-State.
24:10 Trade Credit Rules Differ Wildly By State.
27:15 Finance Managers Are Not As Busy As They Claim.
DLRdmv – Dealers, are you still stuck using outdated interstate titling methods? DLR50 from DLRdmv modernizes out‑of‑state titling by providing 24/7 sales tax, title, and registration fees, pre‑populated state-specific forms, through an online platform that directly integrates with your DMS. CDG listeners get 30 days of free full-service access to DLR50 on unlimited out-of-state deals. Head over to @ here, use code POD30 to claim your free month today.
Check out Car Dealership Guy’s stuff:
For dealers:
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
Request to be a podcast guest ➤ http://www.cdgguest.com
Car Dealership Guy Socials:
Everything else ➤ dealershipguy.com
Cartaya on Turnaround, Knox/Ruth/Spradlin/English Guy on Used Car Buying | Daily Dealer Live
Today's show features: - Benjamin Cartaya, General Manager at Kunes Hyundai of Sycamore - Frank Knox, Chief Operating Officer at AutoAcquire AI - Charlie Spradlin, General Manager at Art Moehn Auto Group - Rob …
Notes de l’épisode
Today's show features:
- Benjamin Cartaya, General Manager at Kunes Hyundai of Sycamore
- Frank Knox, Chief Operating Officer at AutoAcquire AI
- Charlie Spradlin, General Manager at Art Moehn Auto Group
- Rob Ruth, President / Owner at Bob Ruth Ford
- Brooke English Guy, General Manager at Coastal Chevrolet Cadillac Nissan
This episode is brought to you by:
Haig Partners – Toyota’s market share varies widely by state, but share alone doesn’t determine dealership value. Read Haig Partners’ analysis of the local market dynamics dealers should understand here: https://haigpartners.com/resources/toyota-dealership-values-local-markets/
AutoAcquire AI – AutoAcquire AI is an all-in-one, AI-powered vehicle acquisition platform for dealers. It combines an AI voice agent, instant cash offers, remote inspections, and the VRM Dashboard so teams can source, value, and buy cars directly from consumers in one place. Learn more here: https://www.autoacquireai.com/
Check out Car Dealership Guy's stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
Show less
The Walmart Business Lesson That Built a Ferrari Dealer Empire & What He'd Do Differently | Stuart Hayim, Owner at Experience Auto Group
Stuart Hayim spent 20 years selling $3 handmade rugs before he ever owned a dealership, and a Walmart buyer who asked for a 50-cent discount in exchange for a bigger order taught him the lesson that built his …
Notes de l’épisode
Stuart Hayim spent 20 years selling $3 handmade rugs before he ever owned a dealership, and a Walmart buyer who asked for a 50-cent discount in exchange for a bigger order taught him the lesson that built his dealer group.
He walks through how that deal grew from 1 million rugs to 2.5 million, and argues that the best deals in the car business are the ones where the dealer, the customer, and the employees all walk away ahead, instead of a tug of war where one side wins and the other loses.
Stuart Hayim is the Owner of Experience Auto Group, where he runs Ferrari stores in Fort Lauderdale and the newly opened Boca Raton.
He came into the car business late, landing his first Mercedes store in Massapequa, New York in 2004 after a two-year campaign for a new factory point, and went on to represent Ferrari, Maserati, Porsche, Volvo and Rolls-Royce.
A cancer survivor and multi-time powerboat world champion, he speaks candidly at 79 about the deals he won, the deal he gave away, and the store he wishes he never sold.
Topics:
00:00 He Was Shipping 30,000 Rugs A Day.
09:05 Pull Your Belt In, I'll Pull Mine.
10:50 Eight Slices, Just A Bigger Pizza.
21:00 Bowed Out Of A Deal, Got It Back.
24:50 Selling Mercedes Was His Biggest Mistake.
31:45 Bought Department Store Lists For Test Drives.
51:20 More Demand Than Supply Ends The Grind.
This episode is brought to you by:
1. Podium — Podium is the AI platform trusted by 1 in 4 dealerships. Visit @ here to learn more.
2. CLERQ - Clerq's instant bank payment solution modernizes down payments, deposits, and other large transactions and reduces risk. Visit @ here to learn more.
3. OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ here.
Check out Car Dealership Guy’s stuff:
For dealers:
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
Request to be a podcast guest ➤ http://www.cdgguest.com
Car Dealership Guy Socials:
Everything else ➤ dealershipguy.com
Cullen on Short-Form, Mohammad on Video, Cartaya on Turnaround | Daily Dealer Live
Today's show features: - Drew Cullen, General Manager at Terry Cullen Chevrolet - Omar Mohammad, CEO at Nomad Content Studio - Benjamin Cartaya, General Manager at Kunes Hyundai of Sycamore This episode is …
Notes de l’épisode
Today's show features:
- Drew Cullen, General Manager at Terry Cullen Chevrolet
- Omar Mohammad, CEO at Nomad Content Studio
- Benjamin Cartaya, General Manager at Kunes Hyundai of Sycamore
This episode is brought to you by:
Haig Partners – Toyota’s market share varies widely by state, but share alone doesn’t determine dealership value. Read Haig Partners’ analysis of the local market dynamics dealers should understand here: https://haigpartners.com/resources/toyota-dealership-values-local-markets/
Check out Car Dealership Guy's stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
Fixed Ops Friday w/ Eddie Palomba, Chris Wood, & Andrew Batenhorst | Daily Dealer Live
Today's show features: - Eddie Palomba, Parts and Service Director at McGovern Automotive - Chris Wood, VP Client Strategy (Automotive) at LocalIQ/USA Today - Andrew Batenhorst, Body Shop Manager at Pacific BMW …
Notes de l’épisode
Today's show features:
- Eddie Palomba, Parts and Service Director at McGovern Automotive
- Chris Wood, VP Client Strategy (Automotive) at LocalIQ/USA Today
- Andrew Batenhorst, Body Shop Manager at Pacific BMW
This episode is brought to you by:
CarMax Auctions – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at https://www.carmaxauctions.com/CDG.
Check out Car Dealership Guy's stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
Digital Retailing Was a Broken Promise. Here's What Finally Fixed It | Noah Lee, Director of Product Consulting for Multi-Solution Sales at Cox Automotive
Online car buying was sold to dealers as a way to sell cars on the internet, but for years it delivered little more than a souped-up lead, and the idea became a dirty word across the industry. Noah Lee explains …
Notes de l’épisode
Online car buying was sold to dealers as a way to sell cars on the internet, but for years it delivered little more than a souped-up lead, and the idea became a dirty word across the industry.
Noah Lee explains why the technology has finally caught up, with deals that start online now closing about 46% more often and bringing in about 26% more gross profit, and argues that the biggest thing still standing between most stores and a one-hour car deal isn't the technology, it's fear of change.
Noah Lee is the Director of Product Consulting for Multi-Solution Sales at Cox Automotive, where he maps how the company's tools, from Autotrader and Dealer.com to VinSolutions, vAuto, Xtime and Dealertrack, work together as one system inside a dealership.
He has spent years helping dealers clean up their processes and connect their tools, and he speaks candidly about how AI shopping agents are already filtering out dealerships that won't share numbers upfront, how outdated customer data quietly erodes trust, and what the Fullpath acquisition means for dealers sitting on years of messy records.
Topics:
00:00 AI Agents Skip Stores Without Upfront Prices.
04:35 Dirty Data Would Take Years To Clean Manually.
13:45 85% Of Customers Redo Steps At The Store.
14:30 Digital Deals Close 46% Higher.
16:30 Digital Retailing Was A Fake Promise.
20:45 Digital Shoppers Negotiate Less.
25:10 People Are The Biggest Block To Change.
This episode is brought to you by:
1. LotAgent – Stop stacking software. Agents are the way out. One problem, One Agent, only $99. Try it free now @ here.
2. Podium — Podium is the AI platform trusted by 1 in 4 dealerships. Their AI converts leads 40% higher than the industry average and can be customized to how each store sells. Visit @ here to learn more.
3. Cox Automotive - Discover what’s driving improved customer experiences—and dealership results. Download the Drivers of Shopper Satisfaction ebook from Cox Automotive today @ here.
Check out Car Dealership Guy’s stuff:
For dealers:
Dealership recruiting ➤ http://www.cdgrecruiting.com
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
Request to be a podcast guest ➤ http://www.cdgguest.com
Car Dealership Guy Socials:
Everything else ➤ dealershipguy.com
Wilkins on VinSolutions, Dortch on Processing Rates, Strong on VW | Daily Dealer Live
Today's show features: - Jason Wilkins, Dealer Principal at Joshua Tree CDJR & Victorville Mitsubishi - Charles Dortch III, Senior Vice President of Sales at CrossCheck, Inc. - Walker Strong, GM at Strong …
Notes de l’épisode
Today's show features:
- Jason Wilkins, Dealer Principal at Joshua Tree CDJR & Victorville Mitsubishi
- Charles Dortch III, Senior Vice President of Sales at CrossCheck, Inc.
- Walker Strong, GM at Strong Automotive
This episode is brought to you by:
CarMax Auctions – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at https://www.carmaxauctions.com/CDG.
CrossCheck, Inc. – Dealerships spend significant resources selling and delivering vehicles, but what is the true cost of getting paid? CrossCheck helps auto dealers reduce payment processing costs, minimize payment risk, and offer customers more flexibility with guaranteed ACH and check payment solutions. Learn more at https://www.cross-check.com/car-dealership-guy.
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Why This 50-Year Dealer Group Grows by Shutting Down Stores & Why It Works | Jay Healey, Chief Marketing Officer at Healey Brothers Automotive Group
Jay Healey is the Chief Marketing Officer at Healey Brothers Automotive Group, the largest dealer group in New York's Hudson Valley, with 10 stores, more than 750 employees, and a newly added Cadillac …
Notes de l’épisode
Jay Healey is the Chief Marketing Officer at Healey Brothers Automotive Group, the largest dealer group in New York's Hudson Valley, with 10 stores, more than 750 employees, and a newly added Cadillac franchise.
A third-generation leader of the business his grandfather started nearly 50 years ago, he works alongside his father and uncle, while his 94-year-old grandfather still reads the store numbers every single morning.
He speaks candidly about earning trust with manufacturers, why AI made his people more valuable instead of replacing them, and how the group promotes from within in an industry known for turnover.
Topics:
01:25 Grandfather Still Checks Numbers At 94.
03:10 Buy The Right Store, Not The Next One.
06:40 AI Is Not Just A Lead Source.
13:00 Customers Shop At 10 PM After Kids Sleep.
19:00 BDC Got Pay Raises, Not Layoffs.
32:35 Transparency Rules For Social Media Ads.
This episode is brought to you by:
1. LotAgent – Stop stacking software. Agents are the way out. One problem, One Agent, only $99. Try it free now @ here.
2. CDG Circles - Your peer network without the travel. Connect with verified dealers, join topic and OEM-specific groups, and get real-world strategies. Learn more @ here.
3. Impel - Meet the AI Operating System built for a new era of automotive retailing. Visit @ here for more info.
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Miles on Pre-Owned, Pulluaim on Absorption, Stapleton on 3x Sales | Daily Dealer Live
Today's show features: - Kip Miles, Director of Automotive Operations at Tom Wood Group - Korey Pulluaim, Vice President at Pocket20 - Ben Stapleton, GM at McGraw Ford This episode is brought to you by: CarMax …
Notes de l’épisode
Today's show features:
- Kip Miles, Director of Automotive Operations at Tom Wood Group
- Korey Pulluaim, Vice President at Pocket20
- Ben Stapleton, GM at McGraw Ford
This episode is brought to you by:
CarMax Auctions – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at https://www.carmaxauctions.com/CDG.
Pocket20 - Pocket20 reads a dealership's factory financial statement, benchmarks every line, and turns the gaps into ranked, dollar-figured opportunities with a fix path for each department. Operators see exactly where gross is leaking, from technician productivity to unapplied labor, and whether it moved the next month. Learn more: https://pocket20.com/cdg
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Fixed Ops Friday w/ Greg Johnson, Scott Painter, Mark Payne & Joseph Ruppel | Daily Dealer Live
Today's show features: - David Thomas, Director of Content Marketing at CDK Global - Greg Johnson, General Manager at Mohawk Honda - Mark Payne, President at Total Dealer Solutions - Scott Painter, Founder and …
Notes de l’épisode
Today's show features:
- David Thomas, Director of Content Marketing at CDK Global
- Greg Johnson, General Manager at Mohawk Honda
- Mark Payne, President at Total Dealer Solutions
- Scott Painter, Founder and CEO at TrueCar
- Joeseph Ruppel, Parts and Service Director at Meier Chevrolet Buick
This episode is brought to you by:
Zurich North America – Turn everyday service visits into opportunities to build customer loyalty and long-term dealership value with Zurich Lifetime Repair. Give customers greater confidence in choosing your dealership, knowing covered parts and labor are warrantied for as long as they own their vehicle. Stand out, drive return visits and increase retention—without disrupting existing processes. Learn more: https://carguymedia.com/4i47vD8
Total Dealer Solutions — Since 2003, TDS has been the leading third-party parts inventory provider, trusted by 800+ dealerships nationwide. From onsite physical inventories completed in about 6 hours and buy/sell audits, to daily parts-to-GL reconciliation with PartsRec and PartsFisher, the dealer-only marketplace for obsolete OEM parts, TDS turns parts departments into profit centers. Learn more: https://totaldealersolutionsinc.com/
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"It's All Going Away!" Why Your Dealership's Software Stack Is About to Collapse (+ What Replaces It) | Mike Gilson, CEO at Conversica
Mike Gilson believes that five years from now, the car business will look back and laugh at the software dealers run on today. Groups with 50 to 100 stores often juggle dozens of different store management and …
Notes de l’épisode
Mike Gilson believes that five years from now, the car business will look back and laugh at the software dealers run on today.
Groups with 50 to 100 stores often juggle dozens of different store management and customer management systems, stacked up through decades of acquisitions, and replacing any one of them, he says, is like open heart surgery.
Meanwhile, 64% of car buyers now use AI tools to compare models and payments, yet most dealerships can't even be found by those tools, and he argues the real problem is the scattered data underneath, not a missing AI feature.
Topics:
00:55 San Francisco Was A Zombie Apocalypse.
05:40 Acquisitions Create DMS Chaos.
07:35 Software Is Becoming Conversational.
10:55 CDP And CRM Will Collapse Into One.
15:50 Context Is The Fuel That Powers AI.
22:15 Industry Will Laugh At Today's Dysfunction.
28:50 64% Of Buyers Now Use LLMs.
This episode is brought to you by:
1. LotAgent – Stop stacking software. Agents are the way out. One problem, One Agent, only $99. Try it free now @ here.
2. In The Car - In The Car plugs integrates into your sales and service lanes, so your team can deliver bindable insurance quotes in just 37 seconds. Find your number @ here.
3. Conversica - The Conversica Intelligence platform helps dealerships unlock hidden revenue by analyzing their complete database to identify high-value opportunities and convert them automatically. Learn more @ here.
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Preston on Turnarounds, Saylor on Service, Shivers on Community | Daily Dealer Live
Today's show features: - Bobby Preston, President at Preston Auto Group - Kim Saylor, Sr. Director of Product Marketing, Fixed Operations at CDK Global - Mark Shivers, GM at Suburu of Orillia This episode is …
Notes de l’épisode
Today's show features:
- Bobby Preston, President at Preston Auto Group
- Kim Saylor, Sr. Director of Product Marketing, Fixed Operations at CDK Global
- Mark Shivers, GM at Suburu of Orillia
This episode is brought to you by:
Zurich North America – Turn everyday service visits into opportunities to build customer loyalty and long-term dealership value with Zurich Lifetime Repair. Give customers greater confidence in choosing your dealership, knowing covered parts and labor are warrantied for as long as they own their vehicle. Stand out, drive return visits and increase retention—without disrupting existing processes. Learn more: https://carguymedia.com/4i47vD8
CDK Global – CDK CONNECT explores the technologies, data and strategies helping dealers sell more, service more and operate more efficiently. Get the details on these and next week’s briefings (12 in all) and register now: http://cdk.com/connect
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The Coin Flip That Built an 11-Store Dealer Empire | Jim Speck, President of Circle Auto Group
Jim Speck walks through how he turned down a $125,000 job in Arizona for $4,000 a month plus 8% of a profit that didn't exist yet, and argues that a young operator trying the same climb in a big metro market …
Notes de l’épisode
Jim Speck walks through how he turned down a $125,000 job in Arizona for $4,000 a month plus 8% of a profit that didn't exist yet, and argues that a young operator trying the same climb in a big metro market today would get squeezed out by the public companies.
Jim Speck is the Pesident of Circle Auto Group in Southern California, where he built an 11-store group alongside his late partner Hank and still runs the business with Hank's trust today.
He built his foundation on the fixed side of the business, mechanic to service advisor to service manager, then worked for Kaiser Jeep and Saab before buying his first store at 31.
Topics:
00:00 Stole Cars As A 14-Year-Old.
07:15 Coin Flip Decided His Career.
14:00 First Store At 31 With 25% Equity.
19:50 Took $4K Salary Over $125K Offer.
32:20 Guaranteed Pay During COVID, Won Big.
49:30 Small Towns Beat Big Metros.
This episode is brought to you by:
1. LotAgent – Stop stacking software. Agents are the way out. One problem, One Agent, only $99. Try it free now @ here.
2. Experian Automotive – Experian AutoCheck helps dealers meet them earlier in the buying journey as the only vehicle history report across top consumer shopping sites. Visit @ here for more info.
3. CDG Circles – Your peer network without the travel. Connect with verified dealers, join topic and OEM-specific groups, and get real-world strategies. Learn more @ here.
Check out Car Dealership Guy’s stuff:
For dealers:
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Seale on New, Kent/Salicco on co-marketing, Meisinger on Fixed | Daily Dealer Live
Today's show features: - James Seale, Managing Partner & General Manager at Parkway Family Auto Group - Jamie Kent, Chief Strategy Officer at Overfuel - Michael Salicco, CEO at On.Page - Michael Meisinger, CEO …
Notes de l’épisode
Today's show features:
- James Seale, Managing Partner & General Manager at Parkway Family Auto Group
- Jamie Kent, Chief Strategy Officer at Overfuel
- Michael Salicco, CEO at On.Page
- Michael Meisinger, CEO at Mauer Auto Group
This episode is brought to you by:
Zurich North America – Turn everyday service visits into opportunities to build customer loyalty and long-term dealership value with Zurich Lifetime Repair. Give customers greater confidence in choosing your dealership, knowing covered parts and labor are warrantied for as long as they own their vehicle. Stand out, drive return visits and increase retention—without disrupting existing processes. Learn more: https://carguymedia.com/4i47vD8
Overfuel – Overfuel is the new technical standard in automotive websites, proven to grow sales by 30%+. Whether you need more revenue or better support, they’ve got you covered. Request a demo at overfuel.com/demo
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Fixed Ops Friday w/ Wilson, Grajewski, Goerlitz, Martin & Egan | Daily Dealer Live
Today's show features: - CJ Wilson, Owner and GM at Porsche Fresno - Sarah Grajewski, Chief Operating Officer at PureCars - Luke Goerlitz, Service Manager at Napleton Palatine Subaru - Maureen Martin, VP …
Notes de l’épisode
Today's show features:
- CJ Wilson, Owner and GM at Porsche Fresno
- Sarah Grajewski, Chief Operating Officer at PureCars
- Luke Goerlitz, Service Manager at Napleton Palatine Subaru
- Maureen Martin, VP Strategic Aliances at Dynatron
- Damon Egan, Service Director at Sherwood Ford
This episode is brought to you by:
Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Reports portal for M&A insights, blue sky multiples, exclusive benchmark data with NCM Associates, dealer sentiment, and analysis of the trends shaping automotive retail at https://thepresidiogroup.com/
Dynatron – Dynatron helps automotive dealerships uncover hidden profitability opportunities within their Fixed Operations departments through data-driven insights, market-based pricing strategies, and expert guidance. Trusted by more than 4,000 dealerships across North America, including 9 of the top 10 dealer groups, Dynatron transforms complex service data into actionable strategies that optimize labor performance, protect margins, and drive sustainable growth—all while enhancing the customer experience. Learn more at https://www.dynatronsoftware.com/customer-stories
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Why Putting Every Ad Dollar Into Google Is a Trap (+ How to Fix It) | Jason Goldberg, General Manager of Automotive at The Trade Desk
71% of the brands a car shopper will ever consider are already in their head before they type a single search, and Jason Goldberg says that's exactly why dealers putting 90% or more of their ad budget into …
Notes de l’épisode
71% of the brands a car shopper will ever consider are already in their head before they type a single search, and Jason Goldberg says that's exactly why dealers putting 90% or more of their ad budget into search and social are showing up too late.
He walks through how dealers in one automaker's regions pooled their ad dollars into streaming TV and audio to buy the customer instead of the network, and argues that as AI shopping agents start requesting quotes on their own, dealers who don't build a brand will end up selling a commodity.
Jason Goldberg is the General Manager of Automotive at The Trade Desk, an AI-built advertising platform that sees 20 million ad opportunities every second across streaming TV, audio, online video, and the open internet.
Topics:
02:05 20 Million Ad Opportunities Per Second.
05:50 Dealers Pool Dollars For Streaming.
08:30 Buying The Consumer, Not The Publisher.
14:40 Click Doesn't Sell The Car.
16:10 Three Partners Take Credit For One Sale.
30:30 60/40 Split Delivers 3X Results.
This episode is brought to you by:
1. LotAgent – Stop stacking software. Agents are the way out. One problem, One Agent, only $99. Try it free now @ here.
2. Podium - If your AI isn’t driving real outcomes, it’s time to take a closer look @ here.
3. The Trade Desk - By the time a lead reaches your CRM, buyers have often already narrowed down their options. Research from The Trade Desk Intelligence and PA Consulting found that 71% of the brands a car buyer ultimately considers are selected early in the shopping journey. Learn more @ here and download the research report here.
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Kramer on Ignite 2026, Pucillo on OSHA, Sporn on Saving $1M | Daily Dealer Live
Today's show features: - Brian Kramer, EVP, Dealer Growth & Success at Cars Commerce - Ben Sporn, CMO at VIP Automotive Group of Long Island - Zach Pucillo, Regulatory Director at KPA This episode is brought to …
Notes de l’épisode
Today's show features:
- Brian Kramer, EVP, Dealer Growth & Success at Cars Commerce
- Ben Sporn, CMO at VIP Automotive Group of Long Island
- Zach Pucillo, Regulatory Director at KPA
This episode is brought to you by:
Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Reports portal for M&A insights, blue sky multiples, exclusive benchmark data with NCM Associates, dealer sentiment, and analysis of the trends shaping automotive retail at https://thepresidiogroup.com/
KPA – Many automotive businesses run on lifts, chemicals, forklifts and the people who work with their hands... and five of OSHA's ten most-cited standards live right there in the service drive. KPA has helped dealerships keep those people safe since 1986, with software that's always watching out, training that reaches the newest tech on the floor, and 150 consultants who keep coming back, for more than 15,000 clients. Get the full guide for every standard on this year's list, as an exclusive from KPA, at this link: https://kpa.co/cdg-october1
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What Jim Koons Taught Alex Perdikis, And What He’s Doing Next | Alex Perdikis, Owner/CEO at Koons Motors Inc
Alex Perdikis walks through how his AI texted service customers about selling or trading their car and drew a 60% response rate at his Ford store, with cars bought the same day, and argues that the customers …
Notes de l’épisode
Alex Perdikis walks through how his AI texted service customers about selling or trading their car and drew a 60% response rate at his Ford store, with cars bought the same day, and argues that the customers you've already sold are the best source of used car inventory you will ever find.
Alex Perdikis is the Owner/CEO of Koons Motors Inc, which runs Ford, Lincoln and Mazda stores in the Washington, DC area, and the founder of inRide, an AI company closing in on 100 dealerships after about six months on the market.
Topics:
05:30 Everyone Leads From The Front.
09:10 Car Business Is America's Best-Kept Secret.
18:10 Service Drive Has Ten Times The Traffic.
21:00 Best Inventory Is Customers You Already Sold.
40:50 FTC Pricing Rule Leveled The Playing Field.
This episode is brought to you by:
1. Wikimotive - Wikimotive delivers organic and paid search solutions to hundreds of dealerships from rural rooftops to multiple top-5 national dealers. Visit @ here for more info.
2. Zurich - Turn everyday service visits into opportunities to build customer loyalty and long-term dealership value with Zurich Lifetime Repair. Learn more @ here.
3. CDG Circles - Connect with verified dealers, join topic and OEM-specific groups, and get real-world strategies. Learn more @ here.
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For dealers:
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Request to be a podcast guest ➤ http://www.cdgguest.com
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Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
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Keenan on Accounting, Steiner on Trade, Wilmeth on Sales | Daily Dealer Live
Today's show features: - Alex Keenan, Corperate Head of Market Strategy (CHoMS) at Ewing Automotive - Marc Steiner, Founder & CEO at Turn Automotive - Eric Wilmeth, VP of Operations at Waxahachie Chrysler Dodge …
Notes de l’épisode
Today's show features:
- Alex Keenan, Corperate Head of Market Strategy (CHoMS) at Ewing Automotive
- Marc Steiner, Founder & CEO at Turn Automotive
- Eric Wilmeth, VP of Operations at Waxahachie Chrysler Dodge Jeep and Ram
This episode is brought to you by:
Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Reports portal for M&A insights, blue sky multiples, exclusive benchmark data with NCM Associates, dealer sentiment, and analysis of the trends shaping automotive retail at https://thepresidiogroup.com/
Turn Automotive – Retail more vehicles. Buy cars right from customers’ driveways. Their in-store appraisal tools help sales staff overcome trade objections and frees managers to focus on desking deals. Their guaranteed offers help dealers know their exit before they own the trade, especially vehicles that don’t fit their retail stocking plan. Off-Site Appraisal lets dealers appraise and buy vehicles directly from customers at home. Plus, every transaction includes their industry-leading warranty.
First up, Alex Keenan, Corporate Head of Marketing and Strategy at Ewing Automotive — a Texas operation spanning Mercedes-Benz, Buick GMC, and Subaru, with Celina on the way. Alex has made one recent strategic call that's driving serious growth, and I want to know exactly what it was and how it's paying off.
Then we've got Marc Steiner, Founder and CEO of Turn Automotive, who says there's something broken in dealerships right now that almost everyone is choosing to ignore — and no, it's not what you think. He's got a real dealer example with measurable results, and the numbers might just change how you look at trade-ins forever.
And we’re rounding things out with Eric Wilmeth, GSM at Waxahachie Chrysler Dodge Jeep Ram — a self-taught builder using AI and live operating data to help a smaller dealership punch well above its weight class. Stick around, because this is what actually applying AI inside a dealership looks like.
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Fixed Ops Friday w/ Dennis Gingrich, Cody Short, & Travis Graddon | Daily Dealer Live
Today's show features: - Dennis Gingrich, Platform / Group Executive at The Niello Company - Cody Short, CRO at The Laundry Guy - Travis Graddon, General Manager at Wilder Auto Center This episode is brought to …
Notes de l’épisode
Today's show features:
- Dennis Gingrich, Platform / Group Executive at The Niello Company
- Cody Short, CRO at The Laundry Guy
- Travis Graddon, General Manager at Wilder Auto Center
This episode is brought to you by:
Carmax – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at https://www.carmaxauctions.com/CDG
The Laundry Guy – The Laundry Guy – A cost-reduction partner for automotive groups, specializing in uniform, linen, and facility service contracts. Our team audits invoices and renegotiates agreements to drive 30–50% savings while improving contract terms. Send us your most recent invoice and we will do a free audit based on our industry data. https://thelaundryguy.com
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"I Was Devastated!" His Dad Sold the Store Out From Under Him. He Built an Empire Instead | Michael Brown, Owner at Empire Automotive Group
Joining host Matthew Haiken today is Michael Brown. Michael was running his father's Jaguar and Porsche store on Long Island when his dad sold it out from under him in 1998, a move that left him devastated and …
Notes de l’épisode
Joining host Matthew Haiken today is Michael Brown. Michael was running his father's Jaguar and Porsche store on Long Island when his dad sold it out from under him in 1998, a move that left him devastated and turned out to be the best thing that ever happened to him.
He walks through learning the business under Roger Penske and John Staluppi, the handshake deal where he signed over his house and every asset he had for a piece of the stores, and the $350,000 health insurance bill that nearly put him out of business two weeks into COVID.
Michael Brown is the Owner of Empire Automotive Group, a 1,300-person dealer group he built after leaving with six stores.
He started out washing cars and working in the parts department at his dad's store, ran four Penske stores in Connecticut and a 14-store auto mall in Rhode Island, then helped grow the Staluppi organization from 10 stores to 26 while working his way up to owning 30% of it.
Topics:
03:10 Bell To Bell Wasn't Ingrained.
06:20 Met Penske At Teterboro Airport.
13:45 Never Stop Worrying About Receivables.
16:50 Record Year In 2009.
27:35 Study Losses, Not Just Wins.
40:40 It's The People Business.
This episode is brought to you by:
1. Lotagent - Stop stacking software. Agents are the way out. One problem, One Agent, only $99. Try it free now @ here.
2. Podium - If your AI isn’t driving real outcomes, it’s time to take a closer look @ here.
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Triolo on Running 3 Dealerships, Franco/Raghav/Kennedy on Cyber Threats | Daily Dealer Live
Today's show features: - Vaughn Triolo, Platform GM at Pedder Auto Group - Peter Franco, Head of P&C Acquisition, Direct Markets at Zurich U.S. - Mahima Raghav, AVP/Senior Consultant, Staff Legal, Judicial and …
Notes de l’épisode
Today's show features:
- Vaughn Triolo, Platform GM at Pedder Auto Group
- Peter Franco, Head of P&C Acquisition, Direct Markets at Zurich U.S.
- Mahima Raghav, AVP/Senior Consultant, Staff Legal, Judicial and Legislative Affairs at Zurich U.S.
- Chris Kennedy, Dealer Principal at Kennedy Auto Group
This episode is brought to you by:
Carmax – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at https://www.carmaxauctions.com/CDG
Zurich U.S. – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real transaction data, not theory. By analyzing actual F&I transactions, Zurich Advisor IQ helps identify behaviors and trends influencing results, delivers actionable insights and roleplay scenarios, and gives dealership leaders visibility into performance across managers, stores and rooftops. Connect with your Zurich representative to request a demo and see how Zurich Advisor IQ can help turn F&I insight into stronger dealership performance. Learn more here: https://carguymedia.com/4i8Vptu
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The Hidden Reason Car Buying Still Feels Broken (+ How to Fix It) | Aaron Baldwin, President at Mobility Global, Sales Solutions
Aaron Baldwin estimates that coordination between dealers, automakers, and vendors is maybe 10% effective today, and argues that a bad car buying experience doesn't start in the showroom, it starts with the …
Notes de l’épisode
Aaron Baldwin estimates that coordination between dealers, automakers, and vendors is maybe 10% effective today, and argues that a bad car buying experience doesn't start in the showroom, it starts with the very first ad a shopper sees.
Aaron Baldwin is the President of Mobility Global Sales Solutions, the division that brings Automotive Mastermind, MarketScan, and Polk under one roof.
He started out selling cars and working deals at Asbury Automotive Group in the mid-2000s, was the founding technical leader at CarNow in the early days of online car buying, and now oversees a data operation that draws on 100 years of vehicle registrations from all 50 states and roughly 7 billion payment calculations every month.
Topics:
00:55 OEM And Dealer Messages Collide.
03:25 OEM Doesn't Know Dealer Discounts.
07:00 Not Another Tool, Integrate The Data.
11:20 100 Years Of Registration Data.
16:00 Handoffs Are Not Happening.
23:40 Get Into Something Emotional Like A Car.
31:10 Fragmentation Is The Biggest Opportunity.
This episode is brought to you by:
1. Proton IT - Around-the-clock protection starts with around-the-clock support. Visit @ here for more information.
2. Uber for Business - Your customers ask for Uber by name. Why are you running your courtesy rides through anyone else? Register @ here.
3. Mobility Global - Mobility Global Sales Solutions is the industry’s most comprehensive sales intelligence, one trusted platform that turns market signals into actionable insight so you can confidently outperform competitors and drive lifetime value. Learn more about Mobility Global @ here.
Check out Car Dealership Guy’s stuff:
For dealers:
Industry job board ➤ http://jobs.dealershipguy.com
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For industry vendors:
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