How to Become a CEO

Host Kyra Tyler celebrates the 40th anniversary of Bright Horizons with an in-depth conversation with CEO Stephen Kramer and a look back at the company's remarkable journey.

In the first segment, Kyra continues the "Becoming" series with How to Become a CEO, sitting down with Stephen to trace his path from student to leader. He reflects on what he was like growing up and during his college search, including his focus on strong business programs and the early connection he made with a future business partner. Stephen also shares what life looked like immediately after graduation (including plenty of job rejection letters) and how attending business school helped open doors and shape his trajectory. The conversation follows his career through to leadership at Bright Horizons, including navigating one of the company's greatest challenges: the COVID-19 pandemic and its impact on a business centered around child care and in-person services.

In the second segment, Stephen is joined by Stacy Raddock, Vice President of Educational Counseling at Bright Horizons, to reflect on Bright Horizons at 40. Together with Kyra, they discuss the company's growth, evolution, and impact over four decades. Stacy shares insights into her role and the unique challenges the College Coach team faced during COVID, when students were no longer able to access support in their school counseling offices. The conversation also highlights a defining strength of Bright Horizons: a workplace culture that fosters long-term commitment and connection, with Kyra, Stacy, and Stephen each having spent more than 20 years with the organization and what keeps them motivated in their work and their life.