The difference between digitalisation and true transformation in government

Governments around the world are all working to digitise their services to make the most of technology to provide better services.

In this brand new podcast series from Global Government Forum, produced with support from knowledge partner Visa, we delve into all things digital transformation in government, exploring the key building blocks needed to create modern, responsive and citizen centric governments and how civil servants can knock down the barriers that stand in the way.

This first episode looks at the principles of digital transformation in government. Kevin Cunnington, former head of the Government Digital Service who also worked with governments around the world during his time as digital envoy for the UK, discusses with series host Siobhan Benita the difference between digitalisation and true transformation, and the key building blocks needed to make digital transformation happen in government, and how governments – from Estonia and Iceland to Denmark and the UK are leading the way on transformation.

This compelling and informative first episode sets the scene for the series, and please subscribe to the series, and join us on this journey into the future of government.

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