Episode 45 — Root Cause Analysis: Five Whys, Ishikawa, and Beyond

This episode explains how agile teams use root cause analysis (RCA) to address problems systematically. Candidates are introduced to tools such as the Five Whys technique and the Ishikawa (fishbone) diagram, both of which help teams move beyond symptoms to underlying issues. RCA is presented as a practice that strengthens quality and resilience.

Examples demonstrate how PMI exam scenarios may test candidates on distinguishing between treating immediate issues and solving deeper causes. The discussion highlights how RCA fits naturally within retrospectives and continuous improvement cycles. Learners gain practical methods for identifying root causes and preventing recurrence. Produced by BareMetalCyber.com.