Spotlight: PwC’s Dan Hays on the future of Trust & Safety

In this sponsored Spotlight episode of Ctrl-Alt-Speech, host Ben Whitelaw speaks to PwC’s Dan Hays at TrustCon about the firm’s recently published Trust & Safety Outlook report.

They discuss:

• How AI is simultaneously creating new risks and reshaping the tools used to address them;
• What the rise of autonomous agents means for governance, accountability and the future of the internet; and
• How platforms should respond to an increasingly fragmented regulatory landscape.

The conversation also explores how Trust & Safety is becoming a more strategic function inside companies, how automation could change the role of practitioners and vendors, and which emerging risks remain most underestimated.

This episode is brought to you in conjunction with our sponsor, PwC. Download the report today.

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Ctrl-Alt-Speech is the podcast where we make sense of the major debates shaping online speech, platform power, content moderation and the future of the internet. It’s co-hosted by Mike Masnick (Techdirt) and Ben Whitelaw (Everything in Moderation).