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How Did Work Communication Become Such a Sh*t Show?

04.11.2026 · 1 Std. 9 Min.

Shownotes

Coworkers using AI to respond to emails written using AI. Coworkers who put the entire email, in caps, in the subject line. Other coworkers who seemingly refuse to use their email at all. Coworkers who send you a Teams Chat, then an email, then a text, then call you on your personal phone. Organization-wide freakouts about moving from Slack to Teams. What made contemporary workplace communication into such a sh*t show — and what can we do about it? Amy Gallo joins us to answer all your questions about annoying, bewildering, and time-sucking coworker comms, and to give some provocative takes on which generation is actually the worst at email.

Thanks to the sponsors of today's episode:
  • Don’t miss NOBL’s Biggest Sale of the Year! Head to NOBLTravel.com for up to 67% off your entire order!
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  • Thanks to Article for sponsoring this podcast! Article is offering our listeners $50 off your first purchase of $100 or more. To claim, visit ARTICLE.COM/CULTURE and the discount will be automatically applied at checkout.
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Show Notes:
  • Find out more about Amy Gallo and her work here
  • Follow Amy on Instagram here
  • Buy Amy's bestselling book Getting Along: How to Work with Anyone (Even Difficult People) here
We're currently looking for your questions on the following topics:
  • SIMPLE COOKING WITH YOTAM OTTOLENGHI! We're talking about his new cookbook, Simple Too, and want to talk about the entire concept of "simple cooking" — but you can also ask for tips, specific recipes for specific situations that hew to "simple," or any other questions you have for one of the most renowned cookbook authors of our time.
  • FANCY JOURNAL / PLANNER CULTURE with Alex Sujong Laughlin — what fantasy of self are we chasing? What works, what pisses you off, what feels like pandering?
  • WTF IS GOING ON WITH TELEVISION RIGHT NOW with Phil Maciak and Kathryn VanArendonk — podcasts-as-television, Netflix's Second Season Problem, what the networks aren't learning from Widow's Bay, ask us more!
  • VENMO CULTURE: People who won't let you treat, people who say they're gonna Venmo you after you put a big dinner on your card and then don't, the utility (and annoyance) of Splitwise, Venmo-ing for a $4 coffee... convince Melody that there's an episode here
  • LOW KEY SUPER RICH PEOPLE — ever since I read this piece on 'American Gentry' I've wanted to do a big episode about how the real (diffuse) wealth in this country is people who own car dealerships, HVAC companies, and other "pass-through" S-Corps. How does that wealth persist, what power does it wield, why do they vote the way they do, WHO ARE THEY, REALLY? (We're talking with some economists who've really crunched the numbers on this, so it's gonna be fascinating)
  • Anything you need advice for/want musings about for the AAA segment. You can ask about anything — it’s literally the name of the segment.

 

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