TechEd# 4: Building AI Value in Your Cloud ERP Journey

Recorded live at SAP TechEd Berlin, this episode gets practical about one of the most common questions on every SAP transformation project right now: where do you actually start with AI?

Mustafa Bensan, SAP champion and consultant, is currently in a QA role on a RISE with SAP migration for an automotive customer moving from legacy ERP to SAP Cloud ERP Private. He shares a refreshingly honest take on AI readiness in the field: most customers are still focused on reaching their target state first, and while the autonomous enterprise vision is compelling, it's not yet the immediate priority.

But that doesn't mean AI has to wait. Mustafa explains how monitoring recurring operational issues — the tickets already being raised across manufacturing, finance, and supply chain — is a low-disruption way to surface real AI opportunities without pulling business teams away from their day jobs. He also makes the case for data governance culture coming before any tooling investment and shares his five-year outlook on where customers will realistically land.

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