Damian Lewis at BSI on Creating a First Class Microsoft Teams Rooms Experience at Their New London HQ

Damian Lewis, Digital Workplace Specialist at BSI, shares the story of designing and deploying Microsoft Teams Rooms across BSI's new London headquarters, the Acre.

• Moving from an antiquated AV setup to a fully cable-free, Microsoft Teams-centric environment

• The spectrum of room types: from Jabra PanaCast BYOD “hot offices” to Neat Board Pro casual spaces, and full multi-camera divisible Q-SYS rooms with presenter tracking

• How proof-of-concept testing in the old office helped shape vendor selection for Jabra, Neat, and Q-SYS

• Room booking with Matrix integrated into Microsoft 365, including scheduling panels across hot offices, parenting spaces, and multi-faith rooms

• User adoption lessons: building champions, online inductions, and fortnightly AV "ask me anything" sessions to bring colleagues up to speed

• Managing a global Microsoft Teams Rooms footprint from Sydney to San Jose using Jabra Pro Portal and OEM tooling

• Replicating the adoption playbook at BSI's North America office and planning for smaller-scale rollouts at existing sites

Thanks to Jabra, this episode's sponsor, for their continued support of Empowering.Cloud