37: Preparing for growth inflection points: lessons from two successful CEOs

Any business school student will tell you about the S-curves that most companies encounter when they scale: when what got you to point A will actively prevent you from getting to point B. Anticipating these leads to smoother growth, happier employees, less stressed CEOs/owners, and keener investors / buyers.

Here, we learn from the growth journeys of Richard Goold (ex-CEO of Moorhouse) and Mark Palmer (ex-CEO of GoBeyond and OEE Consulting) - both of whom grew and exited their firms around the £40m mark.

The episode explores the critical inflection points that consultancies must navigate during their growth journeys: the importance of external perspectives, and strategies to sustain entrepreneurial spirit while scaling their firms.

• Defining inflection points and their significance in growth
• Emotional challenges faced by consultancy leaders
• Importance of engaging external advisors for fresh perspectives
• Balancing growth without losing entrepreneurial spirit
• Understanding client needs to define value propositions
• Diversifying client bases to mitigate risks
• Necessity of rigorous systems and processes for effective scaling
• Strategies for overcoming challenges at various growth milestones
• Importance of strong governance and succession planning
• Role of brand positioning in achieving competitive advantages

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Prof. Joe O'Mahoney helps boutique consultancies scale and exit.

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