Why People Hate AI

Since the earliest days of tools like ChatGPT and Claude, industry conversations have been marked by a tension between excitement around speed and efficiency alongside deep-seated fears of job loss, creative dilution and concerns about its environmental footprint. What once played out in theory is now unfolding in practice – as a broader rejection of what AI represents — particularly as more consumers view AI-generated content as a cost-cutting measure that erodes fashion’s human touch,

In this episode, The Debrief host Sheena Butler-Young discusses with BoF correspondents Marc Bain and Haley Crawford why the backlash is intensifying and how consumer sentiment against brands using AI-generated imagery is forcing a reckoning. They explore whether fashion can actually embrace these tools without losing the care and time that confers luxury status.

Key Insights:

• Consumers are moving past passive skepticism around AI and increasingly displaying a more visceral negative reaction to AI visuals.
• In an industry built on originality and attribution, AI is often perceived as shortcutting the creative process — or worse, borrowing from artists without credit. For many, it raises uncomfortable questions about what constitutes real creative ownership.
• At the same time, there is growing concern that AI could erode both the craft and the pipeline behind fashion creativity, threatening entry-level roles and the time, care and human touch that underpin luxury’s value.

• Additional Resources:
• Why People Hate AI  
• The Fashion Marketer’s Guide to AI  
• Why Revolve Can’t Stop Talking About AI  

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