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The Growth Podcast
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The Growth Podcast

NeuHow to Build an AI Customer Research Agent in Claude Code14.11.2026 · 59 Min.
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14. Nov. 2026

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Join 500K+ for deep dives on AI + product management. After spending a decade plus in product, I now interview PM's most insightful experts.

www.news.aakashg.com

Folgen 163

  1. How to Build an AI Customer Research Agent in Claude Code

    59 Min.

    This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.news.aakashg.com/subscribeBrought to you byJira Product Discovery - Plan with purpose …

  2. How to Survive AI as a SaaS Company

    1 Std. 7 Min.

    This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.news.aakashg.com/subscribeBrought to you byAutonomyAI - Go from a product manager to a …

  3. What an AI-Native Product Team Actually Looks Like at Salesforce

    57 Min.

    This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.news.aakashg.com/subscribeBrought to you byFingerprint: Identify good and bad visitors …

  4. How to steal your way to a hit product, with Mark Pincus (founder, Zynga)

    55 Min.

    This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.news.aakashg.com/subscribeBrought to you byMobbin: The internet's best library of real …

  5. Claude Code for Growth: Complete Masterclass with James McAulay

    1 Std. 8 Min.

    This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.news.aakashg.com/subscribeBrought to you byFingerprint: Identify good and bad visitors …

  6. How you need to think about product strategy in the age of AI

    1 Std. 12 Min.

    This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.news.aakashg.com/subscribeBrought to you byFingerprint - Identify good and bad visitors …

  7. The Roadmap to Becoming a Product Builder, with Ankit Shukla

    1 Std. 8 Min.

    Brought to you byMobbin - Discover real-world design inspirationGet a full year of Mobbin Pro, along with 8 other AI tools, at bundle.aakashg.com.Today’s episodeLinkedIn shut down its Associate Product Manager …

  8. n8n CEO: Why we aren’t dead, how to build great AI products, and what I look for in an AI PM

    1 Std. 9 Min.

    Brought to you byCustomer.io - Send smarter messages using your product dataKameleoon - Leading AI experimentation platformBolt - Ship AI-powered products 10x faster Jira Product Discovery - Plan with purpose …

  9. How to Get a ‘Transformative’ AI Fluency Rating as a PM, with Wade Foster | CEO of Zapier

    1 Std. 14 Min.

    Brought to you byArize - Ship AI agents and features faster with fewer regressions.Get a full year of Arize’s paid plan, along with 8 other AI tools, at bundle.aakashg.com.Today’s episodeI wrote a PRD using …

  10. Inside the AI Stack of an $8.3B AI Company’s Product Team | Together AI

    59 Min.

    Today’s Episode90% of teams have adopted AI, yet 56% of CEOs say they saw no major financial benefit. Both metrics are accurate, and I’m pretty sure you fall somewhere between them.With new AI tools flooding …

  11. How to Build Effective Product Loops in Claude Code, with Chief AI and Product Officer at JobNimbus, Tyler Folkman

    1 Std. 9 Min.

    Today’s episodeMost PMs have automated something with AI by now. A PRD review. A weekly status update. The problem is that every session starts from scratch.Loops are what fix that. A skill that runs the same …

  12. How to build a Company Operating System with Hermes and OpenClaw

    1 Std. 6 Min.

    Today’s episodeToday I’m showing you how to build a company operating system, with Mikhail Shcheglov, CPO at OLX Classifieds.After 5 months of continuous building on OpenClaw and Hermes, his entire product team …

  13. How Srini Raghavan helped $3.4B SaaS Giant Freshworks Embrace the AI PDLC

    1 Std. 5 Min.

    Check out the conversation on Apple, Spotify and YouTube. Brought to you by* Customer.io - Send smarter messages using your product data* Ariso - The AI operating partner for every manager and team* Product …

  14. 3x CPO Oji Udezue on the Essential Claude Skills for PMs

    1 Std. 5 Min.

    This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.news.aakashg.com/subscribeWhether you’re using a PM OS, or using regular Claude, or …

  15. How to Build Frontier-Lab Quality Evals with Daniel McKinnon, ex-PM at Meta, Google

    57 Min.

    Today’s EpisodeA developer posted this workflow in March, and it is the clearest picture of where PM is heading that I’ve seen all year.Rasty Turek spent the past year building with coding agents, and he mapped …

  16. The PM's Guide to Governance with Eric Ries, author of The Lean Startup

    1 Std. 20 Min.

    Check out the conversation on Apple, Spotify, and YouTube.Brought to you by* Land PM Job - 12-week experience to master getting a PM job* Jira Product Discovery - Plan with purpose, ship with confidence* …

  17. Claude PM Masterclass from Former FAANG AI PM Jyothi Nookula

    1 Std. 33 Min.

    Today’s episode“This one’s too complex. I’m still stuck on ChatGPT.”I get some version of that DM every week, usually right after I publish something on the PM OS or the Team OS. And every time, I feel it …

  18. The PM's Guide to AI Design that isn't Slop

    1 Std. 15 Min.

    Today’s episodeToday I’m showing you, advanced Codex workflows with Meng To, founder of Design+Code.He told me early on that he’s barely touched Claude. He’s been living inside Codex every day since launch …

  19. How to Build a Company OS in Claude Code with Jiaona Zhang, CPO at Laurel

    1 Std. 8 Min.

    Today’s episodeProduct teams have figured out AI for engineering. The PMs are using Claude. The engineers are in Cursor. If you’ve been reading this newsletter from the start, you’ve seen how the top 1% are …

  20. How a VP of Product Uses Claude Without Producing Slop | Matthew Wensing, Customer.io

    50 Min.

    Today’s episodeThere are hundreds of guides on writing PRDs with Claude. Dozens on running user interviews. Almost nothing on how a VP of product actually uses it.Matt Wensing is VP of Product and Design at …

  21. How to Use Codex Like an OpenAI PM | Abhi Muchhal, PM OpenAI (ex-Meta and Nubank)

    1 Std. 7 Min.

    Today’s episodeSix months ago, I told you Codex is the best way to use ChatGPT for PM work.Most of you tried it. Some of you stuck with it and very few of you are running it the way the people who built it …

  22. How PMs Ship 100K Lines of Code at OpenAI with Ryan Lopopolo, Member of Technical Staff

    1 Std. 15 Min.

    Today’s episodeMost companies are still debating whether PMs should ship code.OpenAI is already debating the best ways for PMs to ship code.They’re living in the future.The builder behind a lot of that harness …

  23. How to Run Evals in Claude Code with Aparna Dhinakaran, Founder and CPO of Arize

    1 Std. 20 Min.

    Today’s episodeMany of the smartest AI teams I know are running their evals on Arize. Teams at Uber, Booking.com, Pepsi, and others.It’s become one of the most important skills for PMs. I already had on the CEO …

    Shownotes

    Today’s episode

    Many of the smartest AI teams I know are running their evals on Arize. Teams at Uber, Booking.com, Pepsi, and others.

    It’s become one of the most important skills for PMs. I already had on the CEO of Braintrust, Hamel Husain and Shreya Shankar, and Ankit Shukla.

    Today I’m adding to this knowledge base on evals with a masterclass on evals in Claude Code.

    Aparna Dhinakaran is the founder of Arize. She’s also their CPO. And she gives a masterclass in how to run all of your evals through Claude Code.

    So if you want to do AI evals like the best, like Uber, like Booking.com, check out this episode. For anyone in building in Claude Code, it’s a doozy.

    If a candidate did this in an interview, Aparna said she would hire them on the spot.

    ----

    Check out the conversation on Apple, Spotify, and YouTube.

    Brought to you by:

    * Superhuman - The fastest email experience ever made

    * Sign up and get 1-month free of Superhuman Mail with my link: superhuman.com/akash (given by brand - Kartik)

    * Land PM Job - My 12-week AI PM + Job Search Course, first 10 enrollees get a FREE 30-min 1:1 consultation

    * Vanta - Automate your compliance. Close deals faster

    * Product Faculty - Get $550 off their #1 AI PM Certification with code AAKASH550C7

    * Bolt - Ship AI-powered products 10x faster

    ----

    If you want access to my AI tool stack - Dovetail, Arize, Linear, Descript, Reforge Build, Relay.app, Magic Patterns, Speechify, and Mobbin - grab Aakash’s bundle.

    Do you want to become an AI PM? I’ve created a course for you. Starts soon.

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    Key Takeaways:

    1. Trace before you eval - A trace is the full step-by-step playback of what your agent did. Without it, you have no evidence base for evals. Every LLM call, every tool call, every intermediate output needs to be visible before you write a single eval.

    2. A span is your unit of evaluation - A span is one discrete step inside a trace. Evals run at the span level, not the trace level. "Did this specific scoring step get the priority right?" is a more useful question than "was the whole run good?"

    3. Instrumentation is now a one-command job - Claude Code's instrumentation skills can set up observability for your agent automatically. Arize Phoenix's skill looks at your codebase, identifies the LLM calls and tool calls, and wires them to the tracing layer. No engineering support required.

    4. The vibe eval is a draft, not a verdict - An LLM can suggest what your evals should test by looking at your traces. That suggestion will not know your bug-first policy, your comp logic, or your definition of "critical." Treat it as v0 and refine against your actual judgment.

    5. When evals fire, two things could be wrong - The agent produced a bad output. Or the eval is miscalibrated. Reading the flagged span yourself is the only way to know which one needs fixing. Both are normal. Both are good news.

    6. Evals drift and need regular realignment - Your priorities change. Your bug policy changes. Your product changes. An eval calibrated to last quarter will start misfiring this quarter. Regular alignment to human feedback is maintenance, not a failure.

    7. The self-improvement loop is already running at the best teams - Fetch all spans where evals fired. Group by failure category. Propose a specific prompt fix. Review and approve. Ship the new version. This loop runs on a schedule and requires a human at the approval step.

    8. Enterprise PMs: start with one internal agent - Not a customer-facing product. An internal tool that takes four hours off your week. Once you have it, you will naturally want to trace it. That is when observability starts to matter to you personally.

    9. The context graph is the enterprise unlock - Agents are only as useful as the context they have. Enterprise data lives in silos. The teams breaking through are building unified context layers that give one agent access to CRM, Gong, analytics, GitHub, and Slack.

    10. Product taste is still the alpha - Code is cheap now. Shipping speed is table stakes. The PMs who pull ahead are the ones with the sharpest judgment about what to build, and the loops that make their agents better every day.

    ----

    Related content

    Podcasts:

    * AI Evals with Hamel Husain and Shreya Shankar

    * Evals are the new PRD with Ankur Goyal

    * AI PM Crash Course with Aman Khan

    Newsletters:

    * AI Evals for PMs: Everything You Need to Know to Get Started in 2026

    * Your Complete AI PM Course & Career Roadmaps

    * AI PM’s Guide to LLM Judges

    ----

    PS. Please subscribe on YouTube and follow on Apple & Spotify. It helps!



    This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.news.aakashg.com/subscribe
  24. Claude Code for Non-Technical PMs, with Andre Albuquerque

    1 Std. 10 Min.

    Today’s episodeThe market is looking tough for non-technical PMs.Every single week, my comments look exactly the same: brilliant product managers who have the vision, specs, and roadmap in mind, but have zero …

  25. PM's Guide to Claude - When to use Chat vs Cowork vs Code, with Pawel Huryn

    1 Std. 33 Min.

    Today’s episodeWhen do you use Claude chat vs Cowork vs Code? No one has created a resource that helps you get the most out of the Claude ecosystem.Until now. I’ve brought back Pawel Huryn, the guest behind our …

  26. How to Build a Full AI Dev Team in Claude Code | Guide from Google PM Gabor Meyer

    2 Std. 15 Min.

    Check out the conversation on Apple, Spotify, and YouTube.Brought to you by:* Maven - Get a $675 discount off Gabor’s course with my code* Amplitude - The market-leader in product analytics* Testkube - The …

  27. How to Become a "Builder PM" with n8n, Claude Code, and OpenClaw | Mahesh Yadav (ex-Google, AWS, Meta, Microsoft; Founder LegalGraph AI)

    1 Std. 37 Min.

    Today’s episodeLinkedIn just changed the title of its product managers to product builders.What does it even mean to be a “builder PM”?Well, tools only get you so far. Learning Claude Code is helpful, but means …

  28. How to Design like OpenAI and Figma

    54 Min.

    Today’s episodeThe design process you learned is already dead.Most teams still follow the same linear pipeline. Low fidelity to high fidelity to handoff. Sketch it. Spec it. Ship it over the wall. That pipeline …

  29. How to build a Team OS in Claude Code with Hannah Stulberg, PM @ DoorDash

    1 Std. 11 Min.

    Today’s episodeThe way PM teams are trending, one PM is going to support 20 people.Not just engineers. Designers. Analysts. Strategy partners. GTM. Sales. Support.You cannot answer everyone’s questions about …

  30. How to Turn Claude Code into an Operating System with Carl Vellotti

    1 Std. 7 Min.

    Today’s episodeClaude Code just hit $2.5 billion in annualized revenue in 9 months.It is the fastest B2B software product ramp in history.So why are most people still using it like a chatbot?This is how most …

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