For Agentic Ecommerce Focus on the ABCs (Advisors, Brokers and Concierges) (266)

This week’s podcast is about AI Agents transforming ecommerce. Likely all commerce.

You can listen to this podcast here, which has the slides and graphics mentioned. Also available at iTunes and Google Podcasts.

Here is the link to the TechMoat Consulting.

Here is the link to our Tech Tours.

Here is the McKinsey article I mentioned:

• The agentic commerce opportunity: How AI agents are ushering in a new era for consumers and merchants

Here is the BCG article I mentioned:

• When Brands Meet AI Bots: Customer Experience in the Era of Agents

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I am a consultant and keynote speaker on how to accelerate growth with improving customer experiences (CX) and digital moats.

I am a partner at TechMoat Consulting, a consulting firm specialized in how to increase growth with improved customer experiences (CX), personalization and other types of customer value. Get in touch here.

I am also author of the Moats and Marathons book series, a framework for building and measuring competitive advantages in digital businesses.

Note: This content (articles, podcasts, website info) is not investment advice. The information and opinions from me and any guests may be incorrect. The numbers and information may be wrong. The views expressed may no longer be relevant or accurate. Investing is risky. Do your own research.

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