AI is stripping brand value: Matt Clare, ujet
Shownotes
What happens to your business when your customer's AI agent is the one calling?
Matt Clare, VP Product Marketing at UJET, joins me on VUX World. We get into customer-owned AI agents vs business AI, why "headcount reduction" is the wrong story, and the checks and balances businesses need before thousands of personal agents start asking for refunds.
The big idea: brands used to differentiate on product, then price, then brand, then experience. AI is now stripping that perceived value away. An agent doesn't care about your hold music, your rubbish website or your logo. So what's left?
We're both hip hop heads, so we picked a tune for each moment. Full playlist below.
Links
- Matt Clare on LinkedIn
- ujet website
- Headless banking with Mathias Fanschek, Raiffeisen Bank International
- The headless AI enterprise is coming
The playlist
- Lyrics Born, Do That There (Matt)
- Warren G ft. Nate Dogg, Regulate (Kane)
- The Roots, The Next Movement (Matt)
- Sims, Future Shock (Matt)
- Jurassic 5, Quality Control (Kane)
- Lewis Parker & Yungun, The Big Idea (Kane)
- Nas, Destroy and Rebuild (Kane)
- Gang Starr ft. Inspectah Deck, Above the Clouds (Kane)
- Deltron 3030, Mastermind (Matt)
- Klashnekoff, Our Time (Kane)
- Jehst ft. Chester P & Kyza, The Trilogy (Kane)
- Blackalicious, One of a Kind (Matt)
Bonus tracks:
- Run the Jewels - Never Look Back (Matt)
- Braintax ft. Jehst, Riviera Hustle (Kane)