Within the Trenches Ep 669

Ep. 669 features a LIVE broadcast from the 2026 NC PSAP Manager's Conference.

Episode topics –

• Real-life stories from dispatchers and center managers about entering and growing in 911 careers

• The importance of resilience, support systems, and coping mechanisms in emergency communications

• Advancements in Next Generation 911 technology and statewide disaster response strategies

• Generational impacts, career motivation, and memorable calls in the dispatch profession

• Recruitment advice and resources for those considering a career as a 911 telecommunicator in North Carolina

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].