SPECIAL EPISODE: Why Products Grow (PART 1)

Growth looks different for WordPress product businesses than it did a few years ago. Google organic search is becoming less dependable, AI is changing how people discover and build software, and simply adding more features isn’t necessarily translating into more sales. So what is working? In this special episode of WP Product Talk, Matt Cromwell, Katie Keith, Zack Katz, and Ian Misner dig into the real-world growth strategies behind three WordPress products that are growing right now: Nimesh Patel of Multidots, Mike McAlister of OllieWP, and Robin Pietersen of FooEvents.

The conversation goes beyond marketing tactics to explore what product owners can actually control in a changing market. The guests share how retention and upsells are driving growth, why product-led growth and education can create powerful momentum, how meaningful new features and pricing changes can move the needle, and why customer support can become a source of product insight and revenue. They also tackle a bigger question facing WordPress businesses today: as AI makes it easier to build alternatives to traditional plugins, how can product companies become more valuable, differentiated, and resilient?