When Your Best Customers Don’t Know They Need You Yet

Most product marketing assumes customers are actively searching for a solution, but what happens when your ideal customers don't even realize a solution exists? On June 24th, Matt Cromwell and Zack Katz sit down with Alex Standiford to explore one of the toughest challenges in product marketing: helping potential customers recognize a problem before they begin looking for an answer.

In this discussion on Product Positioning for WordPress Plugins, Alex shares strategies for creating customer "aha" moments, communicating value for innovative products, and guiding prospects from awareness to action. Learn why educational content, compelling use cases, customer stories, and effective demos often outperform feature-focused marketing when introducing WordPress products that solve problems customers haven't yet identified.