Episode 868 - The Grand Concierge

The Grand Concierge explores how the service philosophy of a great hotel concierge can improve leadership, customer service, employee ownership, and the overall customer experience. Learn how turning every employee into a knowledgeable connection point can make your organization easier to navigate and harder to forget.

Host: Paul Falavolito
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Books by Paul Falavolito

• The 7 Minute Leadership® Handbook: bit.ly/48J8zFG
  
• The Leadership Academy: https://bit.ly/4lnT1Pf
  
• The 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8y
  
• The Leader's Book of Secrets: http://bit.ly/4oeGzCI
  
• Red Key Leadership®: https://bit.ly/3SoKrpO