How Should We Work with AI Agents?

Season four kicks off with Paula Goldman, author of the new book, “Manage the Machine: How to Harness Human AI Collaboration at Work,” Paula is also Salesforce’s Chief Ethical and Humane Use Officer. We talk about the expertise pipeline problem, why humans should be "at the help" instead of "in the loop," and the ways responsibility gets murky when dealing with teams comprised of people and AI agents.

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