NCSEA On Location
- Episódios
- 265
- Publicação
- semanal
- Último episódio
- 11 nov 2026
Sobre o podcast
Interviews and discussions with Human Services professionals and other stakeholders. Recorded on location and meetings and events around the world. All the music contained in the podcast is used by permission and is written and performed by Joe Mamlin.
Episódios 265
Leading with Vision and Courage: Insights with Irma J. Neal (Part 1)
On this episode of NCSEA On Location, host Tim Lightner (Courtland Consulting) sits down with Irma J. Neal, CEO and Co-Founder of Onyx Rising, to explore her career journey across public service and executive …
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On this episode of NCSEA On Location, host Tim Lightner (Courtland Consulting) sits down with Irma J. Neal, CEO and Co-Founder of Onyx Rising, to explore her career journey across public service and executive consulting. Irma shares her heart-centered approach to leadership, breaking down how organizations can resolve workplace distress by investing in people, eliminating "can't" from their vocabulary, and seeking true understanding before taking action. She also offers candid, real-world advice on navigating complex workplace politics, conducting due diligence before taking on high-risk turnaround roles, and knowing when to trust your internal signal to walk away. Tune in for a conversation packed with strategic leadership insights, memorable stories, and practical wisdom for human services professionals at every stage of their career.
Stay tuned for next week’s podcast, Leading with Vision and Courage: Insights with Irma J. Neal (Part 2) where the conversation continues!
You can learn more about Irma J. Neal and her stories on her website at Onyx Rising — Change Is Inevitable. Plan toRise.; on her LinkedIn profile Onyx Rising: Home |LinkedIn or within her book Leading in Chaos: Insights to Lead Through the Storms, by I.J. Neal (available on Amazon).
Sovereignty, Culture, and Community: Tribal Child Support 101 (Part 2)
Welcome back to this week’s episode of NCSEA On Location, coming to you from Idaho, Oklahoma, and Alaska. In this second episode, host Tim Lightner (Courtland Consulting) continues the conversation from last …
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Welcome back to this week’s episode of NCSEA On Location, coming to you from Idaho, Oklahoma, and Alaska. In this second episode, host Tim Lightner (Courtland Consulting) continues the conversation from last week’s program, on tribal child support. He is joined by Marsha Harlan (District Court Judge and Supreme Court Justice for various Tribal Nations; and founding partner in Penn Ridge Strategies LLC), Lilly James (Director, Nez Perce Tribal Child Support Program), Alecia Onzahwah (Director, Kickapoo Tribal Child Support Program) and April Buck (Director and Attorney, Muscogee Creek Nation Tribal Child Support Program). Hear as they continue to share the vital work of their tribal child support programs, exploring topics from tribal sovereignty and cultural in-kind support to cross-jurisdictional cooperation. Stay tuned as we continue diving into Tribal Child Support 101. Listen, as we pick up on the conversation mid-stream.
And just a reminder that November is officially recognized in the United States as National Native American Heritage Month, honoring the histories, cultures, and contributions of American Indian, Alaska Native, and Native Hawaiian peoples. Please take the time to learn more.
Sovereignty, Culture, and Community -- Tribal Child Support 101 (Pt. 1)
Sovereignty, Culture, and Community: Tribal Child Support 101 (Part 1)Welcome back to this week’s episode of NCSEA On Location, coming to you from Idaho, Oklahoma, and Alaska. In this first episode, host Tim …
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Sovereignty, Culture, and Community: Tribal Child Support 101 (Part 1)
Welcome back to this week’s episode of NCSEA On Location, coming to you from Idaho, Oklahoma, and Alaska. In this first episode, host Tim Lightner (Courtland Consulting) continues an important conversation started at the 2026 Leadership Symposium in Louisville, Kentucky, focusing on tribal child support and healing the divide. He is joined by returning guests Marsha Harlan (District Court Judge and Supreme Court Justice for various Tribal Nations; and founding partner in Penn Ridge Strategies LLC) and Lilly James (Director, Nez Perce Tribal Child Support Program), alongside fellow tribal leaders Alecia Onzahwah (Director, Kickapoo Tribal Child Support Program) and April Buck (Director and Attorney, Muscogee Creek Nation Tribal Child Support Program). Together, these strong women share the vital work of their tribal child support programs, exploring topics from tribal sovereignty and cultural in-kind support to cross-jurisdictional cooperation. Stay tuned as we dive into Tribal Child Support 101 to better understand these unique systems, communities, and traditions!
Please join us next week as they continue sharing. In case you weren’t aware, November is officially recognized in the United States as National Native American Heritage Month, honoring the histories, cultures, and contributions of American Indian, Alaska Native, and Native Hawaiian peoples. Please take time to check this out, and learn more.
Ready. Set. Apply: Your Guide to NCSEA U 2027
In this episode of NCSEA On Location, host Tim Lightner (Courtland Consulting) is joined by Tanguler Gray, Michele Christello, Alexandra Popescu, and John Hurst to preview the upcoming NCSEA U at the 2027 …
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In this episode of NCSEA On Location, host Tim Lightner (Courtland Consulting) is joined by Tanguler Gray, Michele Christello, Alexandra Popescu, and John Hurst to preview the upcoming NCSEA U at the 2027 Policy Forum. The guests break down what attendees can expect from this premier leadership development event, including instructor highlights, core session themes, and how the program seamlessly flows right into the main Policy Forum. Hear expert tips on crafting a competitive application, securing supervisor approval, and why you or a colleague should join this invaluable professional growth experience.
For more information: NCSEA U | NCSEA
Inside the Command Center: The Unseen Magic Behind NCSEA Conferences
Step behind the scenes of NCSEA conferences in this episode of NCSEA On Location, hosted by Tim Lightner (Courtland Consulting). Interim Executive Director Beth Knight and Professional Development and …
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Step behind the scenes of NCSEA conferences in this episode of NCSEA On Location, hosted by Tim Lightner (Courtland Consulting). Interim Executive Director Beth Knight and Professional Development and Communications Manager Brianna Nesbitt reveal the high-stakes, behind-the-scenes world of the association's conference "Command Center." Also joining are LaTrese Wallace (NCSEA Senior Manager of Fundraising and Partnerships) and Amalia Paul (NCSEA Senior Coordinator of Association Services). From managing unexpected last-minute room swaps and frantic venue logistics to handling personal emergencies on the fly, this conversation uncovers the dedication required to deliver a seamless attendee experience. Tune in to discover the unseen teamwork, caffeine-fueled mornings, and meticulous coordination that keep NCSEA events running effortlessly.
More Than Support: Unique Approaches to Tribal Child Support
On this week’s episode, Scott Eder (Courtland Consulting) sits down with Awendela Williams of the Penobscot Nation Child Support Agency to discuss the important role tribal child support programs play in …
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On this week’s episode, Scott Eder (Courtland Consulting) sits down with Awendela Williams of the Penobscot Nation Child Support Agency to discuss the important role tribal child support programs play in serving families and strengthening communities. The conversation explores what makes tribal child support unique, the value of strong partnerships, the realities of working in a close-knit community, and the impact that thoughtful collaboration and kindness can have for children and families.
Awendela Williams is a proud member of the Penobscot Nation. She has lived on the Penobscot Nation Reservation for most of her life. She has a Master’s Degree in Social Work from the University of Maine, at Orono. She has been working for the Penobscot Nation Child Support Agency for 19 years and is the PNCSA Program Coordinator.
Whole Family Support: Why Father Engagement Benefits Every Child
On this episode of On Location, Scott Eder (Courtland Consulting) hosts Dr. Alan-Michael Graves (Senior Director of Teaching and Capacity Building with the Good Plus Foundation). Hear insights from Dr. Graves …
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On this episode of On Location, Scott Eder (Courtland Consulting) hosts Dr. Alan-Michael Graves (Senior Director of Teaching and Capacity Building with the Good Plus Foundation). Hear insights from Dr. Graves, where the discussion emphasizes training social service and child support personnel to engage fathers through a cultural and family-centered lens. Ultimately moving from adversarial practices toward collaborative systems that work with fathers to strengthen co-parenting, financial stability, and emotional involvement. This podcast explores the delicate balance between supporting the child support system and advocating for fathers' rights to ensure the ultimate well-being of children.
If you are an NCSEA member, please also check out Dr. Graves’ article in the July, 2026 CSQ titled “The Balancing Act”. If you’re not a member, it may be the time to become a member. Please check out how to become a member at www.ncsea.org/membership.
Classrooms, Kids, and Care: The 2026 NCSEA Innovation and Collaboration Award
What does Pete the Cat (the children’s book) and the child support program have in common? Quite a lot! On today’s edition of On Location, join Pat O’Donnell of YoungWilliams as she hosts a discussion with …
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What does Pete the Cat (the children’s book) and the child support program have in common? Quite a lot! On today’s edition of On Location, join Pat O’Donnell of YoungWilliams as she hosts a discussion with Stanislaus County Child Support Services Director Marissa de Almeida, Executive Operational Manager Karen Lumpkin and Operations Manager Joe Silva as they describe how they are meeting families where they are … in their children’s classrooms and building advocacy for child support services within the educational community, parents and children. Their creativity and determination to make a positive difference really shines through as they describe the impact they’ve made so far and their plans for the future of the program.
Voices of Vision: Expanding Tribal Child Support Nationwide
Welcome back to another edition of NCSEA On Location, recorded live with hosts and guests spanning from New York to Alaska! In this episode, host Tim Lightner (Courtland Consulting) sits down with Bill Woods …
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Welcome back to another edition of NCSEA On Location, recorded live with hosts and guests spanning from New York to Alaska! In this episode, host Tim Lightner (Courtland Consulting) sits down with Bill Woods, President of the National Tribal Child Support Association as well as staff attorney for the Three Affiliated Tribes, and April Lauzon, President of the National Association of Tribal Child Support Directors, and Program Manager at St. Regis Mohawk Tribe in New York. Together, they discuss the crucial impact of Title IV-D tribal child support programs, highlighting how tribes exercise sovereignty to serve families and children through culturally grounded approaches. They dive into national outreach efforts and ongoing endeavors to expand IV-D tribal programs across the country. Tune in as they share their ultimate goal of broadening these life-changing services and increasing federally recognized tribal child support programs.
Home Page - NTCSA - National Tribal Child Support AssociationHome Page - NTCSA - National Tribal Child Support Association
National Association of Tribal Child Support Directors – National Association of Tribal Child Support DirectorsTRIBAL CHILD SUPPORT PROGRAM START-UP APPLICATION GUIDE
Connecting Families, Building Community: Meet the NCSEA 2026 Program Awareness Awardee
In this episode of On Location, join Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County (Ohio) Child Support Enforcement Services as they host a conversation with Regina Cruise and Marquese …
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In this episode of On Location, join Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County (Ohio) Child Support Enforcement Services as they host a conversation with Regina Cruise and Marquese Howard of Riverside County, CA highlighting their “year-round” focus on Child Support Awareness and Child Support Awareness Month (CSAM) outreach campaigns. Their efforts in collaboration with their sister child support agencies and their many community partners provide ongoing education and support to families regarding child support services as well as referrals to other assistive services. Their team and their program make such a positive impact within their community. Listen now for more!
Passing the Gavel: Presidential Reflections and Priorities with Connie Chesnik and Ethan McKinney
On this episode of NCSEA On Location, hosts Tim Lightner (Courtland Consulting) and DeAnna Rice (CA Department of Child Support Services) facilitate a candid conversation centered on the passing of the …
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On this episode of NCSEA On Location, hosts Tim Lightner (Courtland Consulting) and DeAnna Rice (CA Department of Child Support Services) facilitate a candid conversation centered on the passing of the gavel—the transition ofleadership from outgoing NCSEA President Connie Chesnik (Administrator, Division of Family and Economic Security at the Wisconsin Department of Children and Families) to incoming President Ethan McKinney (Vice President forBusiness Development and Corporate Strategy at Protech Solutions, Inc.). Together, Connie and Ethan reflect on their journeys within the child support community, the milestones and surprises of the past year, and the strategic vision for the year ahead.
Leading with Heart: Honoring the 2026 Ann Marie Ruskin Awardee Dr. Trish Skophammer
Join Pat O’Donnell (YoungWilliams) and Brandi Gallebo (Frankin County Child Support Enforcement Services) as they host today’s podcast edition. NCSEA on Location is proud to present a conversation with the 2026 …
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Join Pat O’Donnell (YoungWilliams) and Brandi Gallebo (Frankin County Child Support Enforcement Services) as they host today’s podcast edition. NCSEA on Location is proud to present a conversation with the 2026 Ann Marie Ruskin Child Support Leadership awardee, Dr. Trish Skophammer. During her distinguished career, Trish has dedicated her energy, time and commitment to the development of policy change recommendations which have made such a positive impact on the lives of countless families throughout the country. A tireless NCSEA volunteer, Trish leads by example, mentors aspiring leaders, and has mastered the art of being in multiple places at the same time. Listen as Trish describes her career journey, both its rewards and opportunities in the future.
Innovation, Leadership, and Family Impact: The 2026 NCSEA Outstanding Leader Award
On this episode of On Location, Pat O’Donnell (YoungWilliams) sits down with Chris Tran (Director of the Alaska Child Support Program) to discuss a huge win: going from concept to a fully operational statewide …
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On this episode of On Location, Pat O’Donnell (YoungWilliams) sits down with Chris Tran (Director of the Alaska Child Support Program) to discuss a huge win: going from concept to a fully operational statewide system in under three years. Chris spotlights the incredible teamwork behind the scenes and the lasting impact this work will have on families across the state. Listen to a conversation about leadership, teamwork, and turning ambitious vision into reality.
Briefing Capitol Hill: Bringing Child Support Priorities to D.C. Staffers
Welcome back to another edition of NCSEA On Location. Tim Lightner (Courtland Consulting) is joined today by NCSEA President Connie Chesnik (Administrator, Division of Family and Economic Security at the …
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Welcome back to another edition of NCSEA On Location. Tim Lightner (Courtland Consulting) is joined today by NCSEA President Connie Chesnik (Administrator, Division of Family and Economic Security at the Wisconsin Department of Children and Families), along with Past-Presidents Charles Smith (Vice President of Business Development atGreenCourt Legal Technologies in Texas) and Jim Fleming (Director, Child Support Section at the North Dakota Department of Health and Human Services). Together, we are diving into the landmark April 1st Child Support Briefingsheld for House Ways & Means and Senate Finance committee staffers in Washington, D.C. Stay tuned as they discuss the months of planning behind the event, the key legislative priorities presented, and our guests' key takeaways from reading the room.
To become an NCSEA individual member, visit Individual Membership | NCSEA,
If you are an NCSEA member, you can view the NCSEA legislative proposals at Legislative-Update.June-2026.pdf.
Driven by Passion: Insights from NCSEA’s Leadership Symposium Scholarship Awardees
On this week’s episode of On Location, join Pat O’Donnell(YoungWilliams) and Brandi Gallebo (Franklin County Child Support) as they focus on the achievements of the NCSEA Leadership Symposium Scholarship …
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On this week’s episode of On Location, join Pat O’Donnell(YoungWilliams) and Brandi Gallebo (Franklin County Child Support) as they focus on the achievements of the NCSEA Leadership Symposium Scholarship Awardees: Tamekia Hart, Leslie Mills and Danielle Noe. Each of the awardees have a truly diverse set of responsibilities which make contributions to the success of the child support program in quite different ways. Stay tuned as Tamekia describes her career transition into the child support program and how she inspires her team. Leslie describes the outstanding performance accomplished within her team and their impactful outreach efforts. Danielle shares the “secret sauce” leading to success in her team’s effectiveness in parent locate services and working intergovernmental child support cases. Their passion for excellence as well as their personal commitment shines through in these conversations.
The Power of Connection: Fresh Groups, Real Conversations
Welcome back to another episode of NCSEA On Location, coming to you from California and Alaska! I’m your host, Tim Lightner, and today we are diving into NCSEA Connects—a vital professional development and …
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Welcome back to another episode of NCSEA On Location, coming to you from California and Alaska! I’m your host, Tim Lightner, and today we are diving into NCSEA Connects—a vital professional development and networking opportunity for child support professionals. Joining us to discuss its history, impact, and exciting expansion are Laura Van Buskirk (current Director of Placer County Department of Child Support Services, and Kathie Bohacek, Assistant Director of San Joaquin County Department of Child Support Services). Laura and Kathie explore what makes these interactive groups so unique and how you can get involved -- with three brand-new groups launching!
Beyond Self-Care: Wellness for Child Support Workers
Today’s episode of On Location explores the critical importance of self-care and overall wellness for child support professionals. Tim Lightner (Courtland Consulting) welcomes guest Matt Sautter (Founder & …
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Today’s episode of On Location explores the critical importance of self-care and overall wellness for child support professionals. Tim Lightner (Courtland Consulting) welcomes guest Matt Sautter (Founder & Principal, Basepoint Solutions Group). Matt shares practical tips and insights drawing from his front-line and human services experience, delving into the daily stress, internal battles, and risk of burnout workersface in complex systems, such as child support. Together, the discussion highlights tangible strategies for employees and management alike—such as work flexibility and aligning with holistic family well-being—to create healthier work environments and to better serve families.
The NCSEA Child Support CommuniQue (CSQ) is a quarterly publication that is a benefit to NCSEA members. If you would like to learn more about membership, please visit our website at https://www.ncsea.org/membership/.
Inside NCSEA U: Building the Next Generation of Child Support Leaders
On this week’s episode of On Location, join Tammy Pearson(YoungWilliams) as she hosts the co-chairs of the NCSEA U Committee, Michele Christello (IV-D Director of the Massachusetts Department of Revenue, Child …
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On this week’s episode of On Location, join Tammy Pearson(YoungWilliams) as she hosts the co-chairs of the NCSEA U Committee, Michele Christello (IV-D Director of the Massachusetts Department of Revenue, Child Support Services Division) and John Hurst (Government Services Consultant with GreenCourt Technologies). They dive into the history, impact, and selection process behind NCSEA U, an elite educational initiative established in 2013 for leaders and emerging leaders in the child support community. Listeners will learn exactly what the selection committee looks for in candidates—highlighting the immense power of a sincere, well-crafted application—and how the program has shaped over four hundred professionals across fifteen total cohorts. The discussion also previews the upcoming classes with thirty attendees at the Leadership Symposium in Louisville, KY, outlining both the classroom expectations and the virtual pre- and post-sessions. Finally, the episode offers invaluable, practical advice for future applicants on how to strengthen their profiles and successfully articulate their value for the next round of applications.
And if you have not registered for the 2026 NCSEA Leadership Symposium in Louisville, Kentucky, we would encourage you to register and attend. It’s going to be a greatopportunity for professional development and networking with other child support professionals. Simply go to the Leadership Symposium website to find information on how to register.
Across Country Boundaries: Understanding Important Nuances
On this episode of On Location, join host David Kilgore (CGITechnologies and Solutions) and guests Kristen Donadee (IV-D Director, California Department of Child Support Services) and Hannah Roots (Attorney at …
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On this episode of On Location, join host David Kilgore (CGITechnologies and Solutions) and guests Kristen Donadee (IV-D Director, California Department of Child Support Services) and Hannah Roots (Attorney at Law). They highlight the vital work and goals of the NCSEA International Subcommittee, a dedicated group fostering partnerships with jurisdictions across the world to elevate international advocacy. Byfocusing on their core work of professional development, they equip practitioners with the global insights needed to navigate complex, cross-border cases. Ultimately, their mission is about breaking down barriers to discover how they can provide better, more seamless support and services to families around the world.
The NCSEA 2026 Leadership Symposium Preview Exclusive
On this week’s NCSEA On Location, Tim Lightner (Courtland Consulting) is joined by Kelly Micka (Information Technology Senior Manager, NTT DATA Services), Connie Chesnik (NCSEA President; Administrator …
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On this week’s NCSEA On Location, Tim Lightner (Courtland Consulting) is joined by Kelly Micka (Information Technology Senior Manager, NTT DATA Services), Connie Chesnik (NCSEA President; Administrator, Division of Family and Economic Security at Wisconsin Department of Children and Families) and Theresa Emig (Senior Manager, Maximus Inc.). Get ready as they preview this year’s NCSEA Leadership Symposium, giving you an exclusive look at the planned plenaries, workshops, learning labs, virtual experiences, NCSEA service project and local attractions. You don’t want to miss this podcast or the live person conference event!
The Next 50 Years: The Importance of Lifting Families Up (Part 2)
The future of family support requires us to look far beyondtraditional numbers and system practices. In the conclusion of this special two-part feature, our national human services panel returns to explore how …
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The future of family support requires us to look far beyondtraditional numbers and system practices. In the conclusion of this special two-part feature, our national human services panel returns to explore how the evolving definition of modern families is reshaping everything from "parentage" to programmatic success. Join Tammy Pearson (YoungWilliams) and Tim Lightner (Courtland Consulting) as they dive into a critical discussion on why we must move past outdated federal performance measures—embracing the philosophy that "what we measure determines what we build"—and explore the urgent need for comprehensive technologymodernization across child support, Medicaid, and child welfare systems. Coming to you from Colorado, Michigan, Wisconsin, Wyoming, North Carolina and Alaska, welcome back to Reggie Bicha (President/CEO American Public Human Services Association – better known as APHSA), Erin Frisch (Senior Deputy Director, Economic Stability Administration with the State of Michigan), Connie Chesnik (Administrator, Division of Family and Economic Security at WisconsinDepartment of Children and Families) and Kristie Gordy (Social Services Administrator for the Wyoming Department of Family Services) as they continue the conversation.
The Next 50 Years: The Importance of Lifting Families Up (Part 1)
The Title IV-D child support program was built in 1975 to recover welfare expenses, but the modern landscape demands a radical shift from enforcement to empowerment. In part one of this two-part feature …
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The Title IV-D child support program was built in 1975 to recover welfare expenses, but the modern landscape demands a radical shift from enforcement to empowerment. In part one of this two-part feature, national human services leaders come together to map out the next generation of family support. Discover how modern agencies are breaking down traditional silos to connect families with comprehensive services that build true economic self- sufficiency. We are pleased to have on today’s podcast Reggie Bicha (President/CEO American Public Human Services Association – better known as APHSA), Erin Frisch (Senior Deputy Director, Economic Stability Administrationwith the State of Michigan), Connie Chesnik (Administrator, Division of Family and Economic Security at Wisconsin Department of Children and Families) and Kristie Gordy (Social Services Administrator for the Wyoming Dept of Family Services).
And don't forget to listen next week for Part 2 of The Next 50 Years: The Importance of Lifting Families Up.
On Location with Sacramento County: The HELP Behind NextGen
Join Mariellen Keely (Virginia DCSE) as she speaks withJennifer McGuire, Program Planner for Sacramento County Child Support Services, about their participation in the NextGeneration Child Support Employment …
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Join Mariellen Keely (Virginia DCSE) as she speaks withJennifer McGuire, Program Planner for Sacramento County Child Support Services, about their participation in the NextGeneration Child Support Employment Services Demonstration (NextGen). Sacramento’s project—called HELP (Holistic Employment, License, and Parenting Time)—focuses on supporting noncustodial parents through enhanced employment services, license reinstatement, and access to parenting time assistance. Jennifer shares her journey from casework to grant leadership, discusses theimportance of collaboration with local workforce partners and offers an honest look at the challenges of building something new from the ground up. This episode is packed with insight for professionals working on family-centered,grant-funded innovation in the child support space.
(Originally recorded on 6/9/25)
From the Child Support Bureau in Indiana to Washington DC: Meet the New Federal OCSE Commissioner
On today’s episode of On Location, Tim Lightner (Courtland Consulting) and David Kilgore (CGI Technologies and Solutions) co-host a special podcast episode for our child support community. We are privileged to …
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On today’s episode of On Location, Tim Lightner (Courtland Consulting) and David Kilgore (CGI Technologies and Solutions) co-host a special podcast episode for our child support community. We are privileged to welcome the new Commissioner for the Federal Office of Child Support Enforcement (better known as OCSE). Listen as he shares about how he got started in child support, how his career path grew, and how he became appointed to be the Federal Commissioner for OCSE. Hear about what his first seven weeks in office were like; any mandates or vision for the Federal Office of Child Support; and one thing that he could say to child support professionals, now coming from his role as the Commissioner.
Nominate. Elevate. Celebrate.
Today’s On Location episode is brought to you by BrandiGallebo, Social Program Administrator over the Enforcement department at Franklin County Child Support in Columbus, Ohio and Pat O’Donnell of …
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Today’s On Location episode is brought to you by BrandiGallebo, Social Program Administrator over the Enforcement department at Franklin County Child Support in Columbus, Ohio and Pat O’Donnell of YoungWilliams. It is an exciting time of the year – a chance to recognize innovation, leadership and contributions throughout the child support program. To learn more, listen as Connie Chesnik, current NCSEA President,Chris Wood, Executive Director of NCSEA and Wrenn Awbrey, Chair of the NCSEA Awards Committee describe the importance of the scholarships and awards, how to be sure your nomination “stands out” and most importantly their collective pride in recognizing the achievements of child support professions. Scholarship nominations are open now and there will be an announcement soon to submit your nomination for the NCSEA annual awards. Awardees will berecognized during the Leadership Symposium in August.
A Little Appreciation Goes a Long Way
From Oregon to Ohio and down to Georgia, this episode of OnLocation explores a universal truth: a little appreciation goes a long way. Join Brandi Gallebo (Franklin County Child Support, Columbus, OH) as she …
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From Oregon to Ohio and down to Georgia, this episode of OnLocation explores a universal truth: a little appreciation goes a long way. Join Brandi Gallebo (Franklin County Child Support, Columbus, OH) as she addresses the challenge of low-cost, high-impact staff appreciation. Whether you’re prepping for Staff Appreciation Day, Administrative Professionals Day orjust want to acknowledge the daily grind, today’s podcast shares creative ways to say "thank you" without breaking the budget. Rounding out the conversation, our guests Alexandra Popescu (Oregon Division of Child Support) and Jay Bland(GreenCourt Legal Technologies, GA) discuss the long-term value of recognition. Together, they highlight the vital importance of honoring the people who show up every day to support children and families.
Note: If you have not heard Jay Bland on the Greencourt Connections podcast, please check them out anywhereyou get your podcasts, including Spotify (https://open.spotify.com/show/1qortfMHuxSvbKy8PlfetQ?si=cf72190e456142ec)
Tribal IV-D Best Practices: A Roadmap for Employers and State Professionals
Join Pat O’Donnell (with YoungWilliams) as she hosts aconversation with Tish Keahna Kruzan, Child Support Attorney with the Lac Courte Oreilles Tribal Child Support Program, and Corri Flores, Sr …
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Join Pat O’Donnell (with YoungWilliams) as she hosts aconversation with Tish Keahna Kruzan, Child Support Attorney with the Lac Courte Oreilles Tribal Child Support Program, and Corri Flores, Sr. Director-Government Affairs with ADP. Today’s informative session focused on sharing best practices between Tribal IV-D Programs and the employer community. Tish and Corri share their recommendations to improvecommunications, resources available to assist in educational efforts and the impact on families when processes work as intended as well as when obstacles are encountered.
News from The Hill: Updates with Tom Joseph and Rachel Mackey of Paragon Government Relations
On today’s episode of On Location, host Tim Lightner sits down with Tom Joseph (Vice President and Managing Partner) and Rachel Mackey (Senior Associate), both of Paragon Government Relations to discuss the …
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On today’s episode of On Location, host Tim Lightner sits down with Tom Joseph (Vice President and Managing Partner) and Rachel Mackey (Senior Associate), both of Paragon Government Relations to discuss the vital partnership between Paragon and NCSEA in navigating the landscape of Capitol Hill. The conversation highlights recent legislative milestones, passport denial legislation and ongoing bipartisan efforts surrounding the Parents Act. Our guests also delve into the impact of federal hearings on child supportpolicy, the nuances of funding for employment and training services, and proposed updates to access and visitation grants. Additionally, the episode covers the potential effects of government shutdowns and pending human servicesbudget cuts on state and tribal programs. Join us as we explore the strategic policy work being done to improve the lives of the families served by child support professionals nationwide.
Oregon Trailblazers: Compassion and Innovation in Oregon Child Support
On this episode of On Location, host Scott Eder sits down with Daniel Garcia, a lead child support worker in Salem, Oregon, to discuss the unique challenges and innovations within the state’s child support …
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On this episode of On Location, host Scott Eder sits down with Daniel Garcia, a lead child support worker in Salem, Oregon, to discuss the unique challenges and innovations within the state’s child support program. The conversation explores specialized teams for incarcerated parents and students, alongside the grit required to manage complex interstate cases with empathy. Tune in to learn how Oregon caseworkers balance high caseloads with a commitment to mental health and family stability.
The Road to DC: Vision, Perspectives, and the 2026 Policy Forum
Pack your bags—the child support community is headed to the nation's capital! In this episode of On Location, Tim Lightner and Betty Tegegne (Research Associate with the Center for Policy Research) catch up …
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Pack your bags—the child support community is headed to the nation's capital! In this episode of On Location, Tim Lightner and Betty Tegegne (Research Associate with the Center for Policy Research) catch up with 2026 Policy Forum Co-Chairs Carla West (North Carolina Division Director ofHuman Services, which includes Child Support, Economic Services, Aging, and Operations) and Dr. Trish Skophammer (Director, Ramsey County Child Support in St. Paul, Minnesota). Discover what has the chairs most excited this year, from high-level policy discussions to the powerful networking that only happens in D.C. Whether you’re a Policy Forum veteran or still considering your first trip, join us for a preview of the brewing energy behind this year’s event.
If you haven’t registered (for either in-person or virtual attendance), please visit www.ncseapolicyforum.org and secure your spot!
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