Public Sector Podcast
- Episódios
- 100
- Publicação
- semanal
- Último episódio
- 8 nov 2026
Sobre o podcast
The Public Sector Podcast features live talks, exclusive interviews and roundtables with public sector thought leaders from around the world. This podcast is presented by Public Sector Network, a social enterprise designed to help governments network, benchmark and establish best practice on a global scale through events, online networks and content created for public servants seeking knowledge and fresh insights.
Episódios 100
Integrating Data for Impact: Building Connected Systems for Better Decisions - Gina Johar - Episode 202
Governments and public sector organisations are generating more data than ever - but collection was never the hard part. Join Gina Johar , Senior Vice President, Data and Knowledge Management, Infrastructure …
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Governments and public sector organisations are generating more data than ever - but collection was never the hard part. Join Gina Johar , Senior Vice President, Data and Knowledge Management, Infrastructure Ontario as she describes how the real challenge is connecting it: joining information across systems and business units in ways that actually shape decisions and improve outcomes. Gina looks at how integrated data strategies, modern platforms and strong governance work together to break down organisational silos. The discussion covers building connected data ecosystems that lift decision making and operational efficiency, and strengthening governance, quality and accessibility to create a trusted foundation for analytics, AI and innovation - so data delivers genuine value for citizens and stakeholders.
Gina Johar , Senior Vice President, Data and Knowledge Management, Infrastructure Ontario For more great insights head to www.PublicSectorNetwork.coDreaming Big – where playfulness meets performance - Adrian Clutterbuck - Episode 201
Join Adrian Clutterbuck,Executive Director Strategy and Transformation, Children's Health Queensland Hospital and Health Service as he opens an honest, unpolished account of building an innovation climate at …
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Join Adrian Clutterbuck,Executive Director Strategy and Transformation, Children's Health Queensland Hospital and Health Service as he opens an honest, unpolished account of building an innovation climate at Children's Health Queensland. At its centre is the Imagination Fund: 303 staff ideas, 20 funded, and a clear lesson that the money was never the point. He shares what worked - an asthma model of care that cut ED returns by 50% on under $30k, and an AI scribe now scaling to 2,000+ clinicians - alongside the harder questions: how you run experiments in systems built for control, who pays for AI at scale, and why leaders need the patience to sit in the messy middle. Permission, it turns out, is scarcer than funding.
Adrian Clutterbuck, Executive Director Strategy and Transformation, Children's Health Queensland Hospital and Health Service For more great insights head to www.PublicSectorNetwork.coFrom Leadership Vision to Public Value: Building a First-of-Its-Kind Digital Service Model In-House - Marco Palermo - Episode 200
Residents coming to the City of Toronto for one benefit applied for one benefit - re-entering the same details each time, and never learning about the other subsidies they qualified for. This week, Marco …
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Residents coming to the City of Toronto for one benefit applied for one benefit - re-entering the same details each time, and never learning about the other subsidies they qualified for. This week, Marco Palermo, Director, Human Services Integration & Transformation Social Development, Finance & Administration, City of Toronto describes how Toronto's Human Services Integration Unit flipped it: one universal form, with the system scanning the full program catalogue and proactively recommending what residents are eligible for. The results: over 33,000 applications since March with virtually no marketing, and 27.8% of residents walked away with more than they came for. This episode unpacks how - starting with two aligned programs, rewriting a 30-year-old policy, and building a foundation that scaled within a month. Sometimes the breakthrough isn't AI. It's being all in on changing the process underneath.
Marco Palermo, Director, Human Services Integration & Transformation Social Development, Finance & Administration, City of Toronto For more great insights head to www.PublicSectorNetwork.coConnected WA: Tackling Connectivity, Capability, and Inclusion in Regional Communities
Digital connectivity in regional Western Australia remains one of the state's toughest challenges. This week, Sarah McCall, Principal Policy Officer, Office of Digital Government, Department of the Premier and …
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Digital connectivity in regional Western Australia remains one of the state's toughest challenges. This week, Sarah McCall, Principal Policy Officer, Office of Digital Government, Department of the Premier and Cabinet and Stephanie Milan, Manager, Regional Digital Solutions, Department of Primary Industries and Regional Development explore what it will take to shift the dial - from infrastructure investment to the priorities that deserve funding first. But connectivity alone isn't the answer: affordability, devices, and digital skills are equally decisive barriers to inclusion. The conversation also looks at designing digital government for the realities of low bandwidth, outages, and offline use, and why local hubs and community partners are critical enablers of access and capability — pointing to a path built on place-based investment and genuine co-design with regional communities.
Sarah McCall, Principal Policy Officer, Office of Digital Government, Department of the Premier and Cabinet and Stephanie Milan, Manager, Regional Digital Solutions, Department of Primary Industries and Regional DevelopmentFor more great insights head to www.PublicSectorNetwork.co
AI That Supports Decisions - Not Replaces Them - Kenneth Kicia - Episode 198
AI delivers the most value when it sharpens human judgment - not when it tries to replace it. This week, Kenneth Kicia, Chief Information Officer, Florida Department of Corrections looks at how leaders can …
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AI delivers the most value when it sharpens human judgment - not when it tries to replace it. This week, Kenneth Kicia, Chief Information Officer, Florida Department of Corrections looks at how leaders can position AI as a practical decision-support layer, helping teams move faster and smarter without handing over responsibility. Kenneth breaks down which decisions benefit most from AI-assisted insight, how executives set clear guardrails for AI-driven recommendations, and what it takes to keep human accountability front and centre when AI informs outcomes. It also covers how to build trust in AI outputs across teams through clarity, consistency, and the right oversight.
Kenneth Kicia, Chief Information Officer, Florida Department of Corrections
For more great insights head to www.PublicSectorNetwork.co
MontCo + AI: Delivering Better Public Services with Trust and Transparency - Neil Makhija - Episode 197
Montgomery County is treating AI as a practical capacity multiplier for local government—helping teams respond faster, reduce admin burden, and improve outcomes in high-volume services like elections, 911 …
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Montgomery County is treating AI as a practical capacity multiplier for local government—helping teams respond faster, reduce admin burden, and improve outcomes in high-volume services like elections, 911, courts, and human services. Join Neil Makhija, Commissioner, Montgomery County as he explores how counties can move beyond interest and pilots into resident-centred implementation that delivers more accurate service at scale. Neil focuses on what it takes to operationalise AI responsibly: targeting use cases with immediate public impact, building governance and guardrails that deploy with the system, being transparent about where AI is used while keeping humans accountable, and proactively managing risks like misinformation, bias, and privacy/security. It also highlights the importance of workforce readiness and measuring outcomes so performance improvements are sustainable.
Neil Makhija, Commissioner, Montgomery County For more great insights head to www.PublicSectorNetwork.coBuilding a Future-Ready Workforce and Reskilling for the AI Era: Required Skills for 2026-2030 - Episode 195
A future-ready NSW Government depends on how well public servants and AI work together, not on people or technology alone. This week, Raffaele Marcelino, Executive Director, Learning and Teaching, Tafe NSW …
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A future-ready NSW Government depends on how well public servants and AI work together, not on people or technology alone. This week, Raffaele Marcelino, Executive Director, Learning and Teaching, Tafe NSW, Jane Lin, Executive Director Data, Strategy and Performance, Department of Creative Industries, Tourism, Hospitality and Sport, Andrew Spiegelman, Head of Data & Analytics, Service NSW, Dan Bowes, Facilitator, Deputy Chief Operating Officer, TAFE NSW explore how AI is reshaping government roles through 2027 and beyond, boosting productivity by supporting frontline work rather than replacing it. Our guests so look at workforce readiness: how teams are starting to use AI, which skills are emerging or missing, and what practical upskilling is needed to build confidence and adoption—through targeted digital and data capability building.Raffaele Marcelino, Executive Director, Learning and Teaching, Tafe NSW, Jane Lin, Executive Director Data, Strategy and Performance, Department of Creative Industries, Tourism, Hospitality and Sport, Andrew Spiegelman, Head of Data & Analytics, Service NSW, Dan Bowes, Facilitator, Deputy Chief Operating Officer, TAFE NSW
For more great insights head to www.PublicSectorNetwork.co
Navigating Responsible AI in Small and Medium Businesses - Lee Hickin - Episode 194
In this episode, Lee Hickin, Executive Director, National AI Centre breaks down what responsible AI actually means for small to medium enterprises in Australia—and why vague advice is one of the biggest reasons …
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In this episode, Lee Hickin, Executive Director, National AI Centre breaks down what responsible AI actually means for small to medium enterprises in Australia—and why vague advice is one of the biggest reasons SMEs hesitate to adopt. Through the work of the National AI Centre, the talk reframes "responsible" as something practical and achievable, not a heavyweight compliance exercise. You'll hear a simple approach to adoption built around the AI Six: clear accountability, basic risk and impact thinking, transparency at the right level, ongoing testing, and maintaining human control. The episode's core message is cultural: confidence comes from leadership setting clear expectations, investing in capability, and treating AI as "you + AI", not "you vs AI."
Lee Hickin, Executive Director, National AI Centre For more great insights head to www.PublicSectorNetwork.coBeyond Technology: Transforming Government Operations - Rip Colvin - Episode 193
Government doesn't transform just by buying new tech — it transforms when it modernises operations. Join Rip Colvin, Executive Director, Florida Justice Administrative Commission as he digs into how leaders …
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Government doesn't transform just by buying new tech — it transforms when it modernises operations. Join Rip Colvin, Executive Director, Florida Justice Administrative Commission as he digs into how leaders upgrade the systems, processes, and capabilities that improve execution, strengthen accountability, and ultimately deliver better public services. Rip explores how "back office" functions like finance, procurement, contracts, and administration become strategic enablers; how to simplify complexity without losing transparency or public trust; and how platforms, automation, and digital workflows can reduce admin load, improve visibility, and free teams to focus on higher-value work — while building organisations that are ready for whatever comes next. Rip Colvin, Executive Director, Florida Justice Administrative Commission. For more great insights head to www.PublicSectorNetwork.coExecuting the Finance Reform Program: Successfully Deploying the Whole-of-Government Finance System - Matt Moffat & Sarah Taylor - Episode 191
This week, we are joined by Matt Moffat, Program Director, Department of Treasury and Finance, Sarah Taylor, Chief Financial Officer & Executive Director, Corporate Services, Department for Correctional …
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This week, we are joined by Matt Moffat, Program Director, Department of Treasury and Finance, Sarah Taylor, Chief Financial Officer & Executive Director, Corporate Services, Department for Correctional Services who look at what it takes to deliver a world-class Treasury capability through a generational uplift—enabling faster, more accurate, and reformed financial services that better meet modern expectations. Matt and Sarah also cover the practical realities of modernising finance systems so government can make better-informed decisions and allocate resources more effectively as population and business growth increases. A key example is the first pilot with the Department for Correctional Services, showing how automation and improved insights can lift productivity and deliver more value back to the state.Matt Moffat, Program Director, Department of Treasury and Finance, Sarah Taylor, Chief Financial Officer & Executive Director, Corporate Services, Department for Correctional Services
For more great insights head to www.PublicSectorNetwork.co
Building a Future - Fit Public Sector Workforce - Josie Cluer - Episode 190
This week we sit down with Josie Cluer, Global Government & Infrastructure Workforce and Citizens Leader, EY, Alexander Evans, Associate Dean for Strategic Development, School of Public Policy, London School of …
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This week we sit down with Josie Cluer, Global Government & Infrastructure Workforce and Citizens Leader, EY, Alexander Evans, Associate Dean for Strategic Development, School of Public Policy, London School of Economics, Robyn Scott, CEO & Co-Founder, Apolitical and Kate Delgado-Kizer, EY Global Government & Infrastructure Sector Insights Senior Analyst who focus on the growing pressure governments face to deliver public value in a fast-changing, digital environment - while managing challenges like skills shortages, demographic change, and intensifying competition with the private sector for talent. Our guests explore why these forces are stretching public services and why workforce capability is becoming central to successful transformation. At the centre of the discussion is EY's first annual Future-Fit Workforce Study, drawing on insights from 14,000+ public servants across 25 countries to define what "future fit" really means and how ready governments are today. The episode shares early findings and practical perspectives on what it takes to build a well-led, well-managed, highly skilled public service.
Josie Cluer, Global Government & Infrastructure Workforce and Citizens Leader, EY, Alexander Evans, Associate Dean for Strategic Development, School of Public Policy, London School of Economics, Kate Delgado-Kizer, EY Global Government & Infrastructure Sector Insights Senior Analyst, Robyn Scott, CEO & Co-Founder, Apolitical
For more great insights head to www.PublicSectorNetwork.coAccessibility and Inclusion by Design: Closing the Digital Divide - E189
This week, our episode marks a timely moment—20 years since New Zealand signed the UN Convention on the Rights of Persons with Disabilities (UNCRPD)—and Victoria Wray, Manager Agency Standards and Integration …
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This week, our episode marks a timely moment—20 years since New Zealand signed the UN Convention on the Rights of Persons with Disabilities (UNCRPD)—and Victoria Wray, Manager Agency Standards and Integration, Department of Internal Affairs and Shu Run Yap, Principal Advisor, Operations and Delivery Strategy & Enablement, Whaikaha - Ministry of Disabled People use it as a lens to discuss accessibility and inclusion by design. The conversation focuses on how New Zealand can close the digital divide by moving beyond accessibility as a late-stage fix and instead embedding lived experience and inclusive thinking into the architecture of digital service delivery. You'll hear the "why" and the "how" of the shift underway: treating accessibility as core public service infrastructure (not a procurement checkbox), designing services around choice and equitable channels, and transitioning from legacy web standards to a broader digital accessibility standard that covers apps, documents, and more. The episode also explores feedback-driven innovation—making it easier for people to report barriers, using accessibility statements and clear contact channels, and ensuring AI-enabled services don't unintentionally amplify bias or exclude disabled communities.Victoria Wray, Manager Agency Standards and Integration, Department of Internal Affairs and Shu Run Yap Principal Advisor, Operations and Delivery Strategy & Enablement, Whaikaha - Ministry of Disabled People.
For more great insights head to www.PublicSectorNetwork.co
Next Generation Policing in South Australia – How Technology and Data is Enhancing Frontline Response and Building Safer Communities - Vaiju Joshi - Episode 188
Vaiju Joshi, Portfolio Director, Mobility Transformationn, SA Police looks at next-generation policing at SA Police and how technology can better support frontline work — with the bigger goal of safer …
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Vaiju Joshi, Portfolio Director, Mobility Transformationn, SA Police looks at next-generation policing at SA Police and how technology can better support frontline work — with the bigger goal of safer communities. It highlights the realities officers face across metro and regional areas: long distances, constant context switching, limited connectivity, and heavy admin. It then outlines SAPOL's "mobile office on the go" approach, where the mobile phone becomes the primary device for accessing systems, completing workflows, and staying informed in the field. The episode also shares early results and why co-design "for frontline, by frontline" is key to making the change stick.
Vaiju Joshi, Portfolio Director, Mobility Transformation, SA Police For more great insights head to www.PublicSectorNetwork.coNavigating the Digital Frontier: GNB's Approach to AI and Innovation - Tony Daye - Episode 187
As governments accelerate AI and emerging tech adoption, Tony Daye, Chief Digital Officer, Finance and Treasury Board, Government of New Brunswick explores why trust, transparency, and governance are now just …
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As governments accelerate AI and emerging tech adoption, Tony Daye, Chief Digital Officer, Finance and Treasury Board, Government of New Brunswick explores why trust, transparency, and governance are now just as critical as innovation itself. Featuring insights from the Government of New Brunswick, it highlights how embedding accountability and ethics into day-to-day decision-making helps agencies move faster without losing public confidence.
The conversation focuses on practical ways to scale digital innovation responsibly from day one—putting clear governance around AI use, building ethical safeguards into delivery, and strengthening cross-agency coordination so innovation and oversight stay aligned. The takeaway: you can scale transformative technologies with control and confidence, while keeping citizen trust at the centre.
Tony Daye, Chief Digital Officer, Finance and Treasury Board, Government of New Brunswick
For more great insights head to www.PublicSectorNetwork.co
Q&A with Arizona Secretary of State's CISO Michael Moore - Episode 186
Join Michael Moore, CISO for the Arizona Secretary of State's Office, as he discusses how cybersecurity in government is becoming a leadership and public trust issue—especially in elections, where cyber risk …
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Join Michael Moore, CISO for the Arizona Secretary of State's Office, as he discusses how cybersecurity in government is becoming a leadership and public trust issue—especially in elections, where cyber risk overlaps with physical threats, misinformation, operational logistics, and legal pressures. Referencing a cyber incident he attributes to Iran, he outlines what agencies need now: stronger fundamentals, data classification, AI training, and secure-by-design practices. He also stresses shared responsibility across security, IT, business leaders, and vendors—and the need to keep a human in the loop as AI use expands.
Michael Moore, Chief Information Security Officer, Arizona Secretary of State's OfficeFor more great insights head to www.PublicSectorNetwork.co
Quantum Encryption & Government Readiness: Preparing for a Post-Quantum Future - Michael Watson & Glenn Schmitz - Episode 185
As quantum technologies evolve, the encryption protecting government systems, critical infrastructure, and citizen data is facing emerging risk. This episode brings together Michael Watson, Chief Information …
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As quantum technologies evolve, the encryption protecting government systems, critical infrastructure, and citizen data is facing emerging risk. This episode brings together Michael Watson, Chief Information Officer of the Commonwealth, Virginia Information Technologies Agency and Glenn Schmitz, Chief Information Security Officer, Virginia State Corporation Commission to unpack what the post-quantum era means for the public sector—and why preparation can't wait. Michael and Glenn focus on practical next steps: understanding new cryptographic standards, assessing risk and prioritising which systems to transition first, planning migration across large hybrid environments, and strengthening public-private collaboration to accelerate quantum-safe readiness.
Michael Watson, Chief Information Officer of the Commonwealth, Virginia Information Technologies Agency and Glenn Schmitz, Chief Information Security Officer, Virginia State Corporation Commission.
For more great insights head to www.PublicSectorNetwork.co
EY global research: The intelligence layer - how agentic AI can connect the infrastructure industry - Steve Lewis - Episode 184
In this week's episode, Steve Lewis (EY Global Infrastructure Technology Leader and Head of Infrastructure Advisory, Hong Kong) unpacks why decades of digital investment still haven't closed the productivity …
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In this week's episode, Steve Lewis (EY Global Infrastructure Technology Leader and Head of Infrastructure Advisory, Hong Kong) unpacks why decades of digital investment still haven't closed the productivity gap in infrastructure delivery—and why agentic AI could change the equation by surfacing better insight earlier, improving decision-making, and helping teams manage risk and complexity with more confidence. Steve's core message is practical: don't "digitise everything" for the sake of it. Start by getting clear on your outcomes, ROI, and the specific pain points worth transforming—then measure success properly, involve the people doing the work, and communicate change in a way that resonates. The takeaway: focus on transforming the right things, not adding another layer to the digitisation bandwagon. Download EY's new global research report, "The intelligence layer - how agentic AI can connect the infrastructure industry," at https://www.ey.com/en_gl/insights/infrastructure/how-agentic-ai-can-create-an-intelligence-layer-for-infrastructureSteve Lewis, EY Global Infrastructure Technology Leader and Head of Infrastructure Advisory, Hong Kong
For more great insights head to www.PublicSectorNetwork.co
Trust That Outlives Technology: Protecting Public Data in the Quantum Era - Sandeep Taileng - Episode 183
This week, Sandeep Taileng, Co Chair - National Committee For Information Access & Protection Requirements and Information Security Leader, State Trustees (Victoria) explores why quantum readiness is no longer …
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This week, Sandeep Taileng, Co Chair - National Committee For Information Access & Protection Requirements and Information Security Leader, State Trustees (Victoria) explores why quantum readiness is no longer a future problem, but a responsibility we need to act on today. Sandeep discusses the growing risk of "harvest now, decrypt later" attacks, and why organisations must start making technology decisions now that will protect sensitive data not just today, but decades into the future. The conversation also looks at the idea of a fiduciary duty to protect data — moving beyond checkbox compliance toward long-term risk management. By building resilience, automation and crypto-agility into today's systems, organisations can adapt to post-quantum cryptography and ensure the information they safeguard today remains secure tomorrow. Sandeep Taileng, Co Chair - National Committee For Information Access & Protection Requirements and Information Security Leader, State Trustees (Victoria) For more great insights head to www.PublicSectorNetwork.coEnabling Seamless Mobility Through Digital Government: Transporting Services into the Future - Erika-Kirsten Easton - Episode 182
Mobility is becoming a digital service challenge, not just a transport one. As expectations rise, agencies need connected, secure, user-friendly experiences that make it easier for people and industry to …
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Mobility is becoming a digital service challenge, not just a transport one. As expectations rise, agencies need connected, secure, user-friendly experiences that make it easier for people and industry to interact with government. In this week's episode, Erika-Kirsten Easton, Chief Data Officer and Director General, Enterprise Service, Data and Architecture, Transport Canada shares how they are modernising service delivery, using data and AI to improve decisions, and connecting systems across teams and jurisdictions. The session offers practical ideas for safer, more accessible services that keep pace with changing needs.
Erika-Kirsten Easton, Chief Data Officer and Director General, Enterprise Service, Data and Architecture, Transport Canada
For more great insights head to www.PublicSectorNetwork.co
Securing Innovation Without Stalling It - Ian Pham - Episode 181
How do you move fast in the public sector without compromising security or compliance? In this episode, Ian Pham, Chief Information Security Officer, Victorian Managed Insurance Authority explores how …
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How do you move fast in the public sector without compromising security or compliance? In this episode, Ian Pham, Chief Information Security Officer, Victorian Managed Insurance Authority explores how organisations can embed cyber risk thinking into digital services and emerging tech from day one — enabling innovation that's both bold and secure. Ian also discuss why the real transformation happens when delivery, risk, and security teams start speaking the same language, working together to remove friction and make safer innovation possible.
Ian Pham, Chief Information Security Officer, Victorian Managed Insurance Authority
For more great insights head to www.PublicSectorNetwork.co
Confident AI Adoption in the Public Sector - Sam Jones - Episode 180
This week, Sam Jones, Executive Director Corporate Services, Office of Public Prosecutions Victoria explores the rise of the "cybernetic colleague": using AI to expand organisational capacity and take …
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This week, Sam Jones, Executive Director Corporate Services, Office of Public Prosecutions Victoria explores the rise of the "cybernetic colleague": using AI to expand organisational capacity and take repetitive work off people's plates, so teams can focus on more strategic, human, and high-value tasks. It looks at what this shift means in practice, and how leaders can set teams up to adopt AI confidently rather than resist it. The conversation also focuses on what responsible implementation requires, especially in legal and justice settings: clear AI governance, guardrails, and ethical boundaries. It unpacks how to capture efficiency gains while still applying the right level of human judgement, accountability, and oversight where decisions carry real-world consequences.
Sam Jones, Executive Director Corporate Services, Office of Public Prosecutions Victoria
For more great insights head to www.PublicSectorNetwork.co
Beyond the Firewall: The Human Element in Cybersecurity - Corina Hernandez-Muñoz - Episode 179
In this episode, Corina Hernandez-Muñoz, Head, Cyber Behaviour and Culture | Enterprise Information Security (EIS), Export Development Canada explores why effective cybersecurity depends just as much on people …
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In this episode, Corina Hernandez-Muñoz, Head, Cyber Behaviour and Culture | Enterprise Information Security (EIS), Export Development Canada explores why effective cybersecurity depends just as much on people as it does on technology. As digital threats become more complex, organisations are recognising that strong systems alone aren't enough — building awareness, shared responsibility and a culture of vigilance across the workforce is essential. This conversation looks at how federal agencies are strengthening their human layer of defence by investing in skills, knowledge and collaboration. You'll hear how leaders are reshaping cybersecurity as a collective effort that blends technology with trust, empowerment and informed decision-making. From leadership engagement to frontline readiness, the episode highlights practical approaches to building cyber-aware teams, improving threat response capabilities and balancing human judgment with AI-driven tools to create a smarter, more resilient defence.
Corina Hernandez-Muñoz, Head, Cyber Behaviour and Culture | Enterprise Information Security (EIS), Export Development Canada
For more great insights head to www.PublicSectorNetwork.co
Strengthening Cyber Resilience in Tennessee: What's Next for 2026 - Aimé Nsengiyumva - Episode 178
In this episode, Aimé Nsengiyumva, Deputy-Chief Information Security Officer, Department of Finance and Administration, State of Tennessee shares how the state is strengthening its cybersecurity posture as …
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In this episode, Aimé Nsengiyumva, Deputy-Chief Information Security Officer, Department of Finance and Administration, State of Tennessee shares how the state is strengthening its cybersecurity posture as threats become more complex. The keynote reflects on recent progress and explains how Tennessee is aligning with growing federal momentum to better protect both state and local government systems.The session highlights key milestones, outlines Tennessee's priorities for cyber resilience heading into 2026, and unpacks how the state is balancing governance, technology choices, and workforce readiness. It also offers practical takeaways for agencies looking to modernise their own cyber programs, including lessons from supporting local government through federally funded initiatives.
Aimé Nsengiyumva, Deputy-Chief Information Security Officer, Department of Finance and Administration, State of Tennessee
For more great insights head to www.PublicSectorNetwork.co
Extending Governance Reach. Elevating Quality. Powered by AI - Cassandra Bisset - Episode 177
This week's episode brought to you by Objective, features Cassandra Bisset, VP Strategy, Objective who looks back at the Innovation Showcase in Victoria, Australia. Cassie explains how quickly AI has shifted …
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This week's episode brought to you by Objective, features Cassandra Bisset, VP Strategy, Objective who looks back at the Innovation Showcase in Victoria, Australia. Cassie explains how quickly AI has shifted from "emerging" to urgent, with public sector teams under pressure to adopt while managing trust, risk, and tight budgets. The key message is "readiness over hype". With many AI projects failing, Cassandra argues success depends on clear "what good looks like" pathways and strong foundations, especially trusted information, governance, and the "dull" work that makes AI safe and scalable. Visit www.objective.com.au to learn more about how Objective is helping public sector organisations take control of their information; strengthen governance, reduce risk, and enable better decisions. For more great insights head to www.PublicSectorNetwork.comMaking AI Work in Government: The System Behind the Scale - Dan Roelink - Episode 176
This week, Dan Roelink, Director, Office for AI, Digital.NSW, NSW Department of Customer Service explores why the biggest barrier to AI in government is no longer understanding the technology, but removing the …
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This week, Dan Roelink, Director, Office for AI, Digital.NSW, NSW Department of Customer Service explores why the biggest barrier to AI in government is no longer understanding the technology, but removing the organisational and system "friction" that prevents safe, lawful, and scalable adoption. From an inside-government perspective, Dan looks at what it takes to move beyond pilots and experiments by putting the right foundations, governance, and operating models in place. It covers how governments can modernise risk and assurance, build the core components needed to scale (from policy and frameworks to capability and platforms), and strengthen the partnerships and problem-led collaboration required to take AI from idea to production. The episode also considers what "mature" AI-enabled public sector systems could look like in the future, and what effective cross-sector partnerships will need to deliver in a low-friction environment.Dan Roelink, Director, Office for AI, Digital.NSW, NSW Department of Customer Service
For more great insights head to www.PublicSectorNetwork.co
Check out EY's AI Pioneers series and subscribe for future episodes on your podcast platform of choice.
Scaling Ethical AI in Higher Education and Public Systems - Dr Robbie Melton - Episode 175
This week Dr Robbie Melton, Vice President SMART AI Technology Innovations, Tennessee State University explores how AI is changing both education and government, and what it takes for institutions to move …
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This week Dr Robbie Melton, Vice President SMART AI Technology Innovations, Tennessee State University explores how AI is changing both education and government, and what it takes for institutions to move beyond experimentation into responsible, practical adoption. The conversation focuses on embedding intelligent tools across curriculum, student services, and institutional strategy in ways that improve efficiency while advancing equity, and on connecting higher education innovation to wider statewide goals. You will hear concrete approaches to modernising learning with immersive technologies such as wearables, holograms, and mixed reality, while aligning institutional plans with AI governance and ethics frameworks. The episode also covers using AI to improve advising and administration, building faculty capability through scalable training and curriculum pilots, and turning academic centres into real-world testbeds that bridge research and public impact through cross-sector partnerships.
Dr Robbie Melton, Vice President SMART AI Technology Innovations, Tennessee State University
For more great insights head to www.PublicSectorNetwork.co
Delivering Measurable Public Impact in Georgia - Tricia Pridemore - Episode 174
Listen in this we as we sit down with Tricia Pridemore, Commissioner, Georgia Public Service Commission, who explores how public sector organisations can move beyond experimentation and turn innovation into …
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Listen in this we as we sit down with Tricia Pridemore, Commissioner, Georgia Public Service Commission, who explores how public sector organisations can move beyond experimentation and turn innovation into measurable, lasting impact. Rather than focusing on pilots alone, the Tricia highlights what it takes to scale initiatives across agencies and embed people-centred outcomes into everyday operations. You will hear practical insights on linking strategy, operations and technology to real results, breaking down silos to align teams around shared citizen goals, and building internal champions to sustain momentum. The conversation also underscores the importance of leadership commitment and performance management in ensuring innovation delivers long-term public value.
Tricia Pridemore, Commissioner, Georgia Public Service Commission
For more great insights head to www.PublicSectorNetwork.co
AI vs. AI: Navigating California's new frontier in defending innovation, trust, and the digital state - Thea Mann - Episode 173
Join Thea Mann, Chief Information Security Officer, Office of Data and Innovation, as she examines California's position at the forefront of global innovation — and at the centre of an increasingly complex …
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Join Thea Mann, Chief Information Security Officer, Office of Data and Innovation, as she examines California's position at the forefront of global innovation — and at the centre of an increasingly complex cyber threat landscape. As artificial intelligence becomes a tool for both defence and attack, the conversation explores how speed, adaptability and strategic foresight will determine who stays ahead in an AI-driven security environment. Bringing together leaders from government, academia and industry, the session unpacks how California can use its innovation strength as a protective advantage — building AI-powered cyber resilience across critical sectors while embedding ethics, transparency and public trust at the core of future-ready governance.
Thea Mann, Chief Information Security Officer, Office of Data and Innovation
For more great insights head to www.PublicSectorNetwork.co
Accelerating Digital Service Innovation through Whole of Government Digital Platforms - Alberto Delgi Esposti - Episode 172
Listen in this week as Alberto Delgi Esposti, Chief Technology Officer, Office of Digital Government, Department of Premier and Cabinet WA explores how Western Australia is transforming service delivery through …
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Listen in this week as Alberto Delgi Esposti, Chief Technology Officer, Office of Digital Government, Department of Premier and Cabinet WA explores how Western Australia is transforming service delivery through whole-of-government digital platforms, including ServiceWA, the WA Identity Gateway and WA.gov.au. It highlights how these connected platforms are reducing duplication, simplifying access and enabling smarter, faster and more secure services for the community. Through real-world agency case studies — from online firearm licensing and digital learner driver logbooks to streamlined student payments and environmental rebates — the episode demonstrates measurable impact in action. It also makes the case for why agencies should join the acceleration, showing how integration with shared platforms can lower costs, strengthen public trust and deliver seamless digital experiences that meet rising expectations.
Alberto Delgi Esposti, Chief Technology Officer, Office of Digital Government, Department of Premier and Cabinet WA
For more great insights head to www.PublicSectorNetwork.co
Interview with IBM's Rob Wilmot - Episode 171
In this episode, we catch up with Rob Wilmot, General Manager and Managing Partner, IBM Consulting Canada about why AI is being positioned as a major productivity lever for government, particularly in Canada …
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In this episode, we catch up with Rob Wilmot, General Manager and Managing Partner, IBM Consulting Canada about why AI is being positioned as a major productivity lever for government, particularly in Canada. Rob outlines the opportunity to move from pilots to real impact by applying AI to practical, high-volume processes and improving citizen experiences. The conversation also covers what it takes to scale responsibly: strong governance and security, a focus on a few initiatives that can be embedded across workflows, and tackling the biggest barrier of all, messy, siloed data. Rob's view is that AI will mostly augment public servants by shifting work away from repetitive tasks and enabling better outcomes.
Rob Wilmot, General Manager and Managing Partner, IBM Consulting Canada
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