Within the Trenches Ep 665

Episode 665 features Jami, a 911 professional and peer support specialist at Lee Summit Fire, Missouri.

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Episode topics –

• Why Jami originally planned to become a firefighter and chose to stay in dispatch

• The pivotal call that changed her career path and her advice on coping with tough calls

• How peer support has evolved in the industry and why it matters

• Memorable calls from the tragic to the unexpectedly funny

• How sharing stories helps both new and experienced dispatchers handle the stresses of the job

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].