Managing Listener Feedback And Criticism

We're talking through creating a healthy feedback filter so you can tell the difference between criticism that helps, confusion that needs clarification, and negativity that deserves to be ignored!

We discuss where podcasters are likely to get feedback, why public comments can feel so much heavier than private messages, and how to stop one bad review from drowning out all the people who are cheering you on.

Links mentioned in this episode:

• Beach Too Sandy, Water Too Wet
• This American Life: Everyone's a Critic
• Happy to Help: Using Psychology to Thrive in Customer Support with Melody Wilding
• Buzzcast: 8 Tips To Make Podcasting more Fun And Less Like A Chore
• Buzzcast: How To Get Listeners To Actually Do What You Ask
• Buzzcast: Creative Ways To Use Voicemail In Your Podcast

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• Send us Fan Mail
• Tweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPods

Thanks for listening and Keep Podcasting!