Skip to content

Hands-on Leadership: Closing Process Gaps and Iterating AI Strategy

January 28, 2026 · 14 min

Show notes

How can leaders make better data-driven decisions?

Jess Carter shares some of her recent reflections on leadership, from improving workflows within the organization to navigating AI. She talks about how leaders can stay hands-on, spot problems before they turn into bigger issues that impact the business, and earn their team's trust.

In this episode, you'll learn:

  • The questions leaders need to ask to identify problems in the organization

  • Tips for democratizing decision-making

  • How a personal philosophy around AI leads to more confident decisions

Things to listen for:

(00:00) Introduction to the episode

(01:05) A methodology for spotting problems you might otherwise miss

(04:40) Showing up and building trust with your team

(06:26) Democratizing problem-solving

(08:23) How to start figuring out your AI philosophy

Jess's LinkedIn: https://www.linkedin.com/in/jessicaccarter/

All episodes of Data Driven Leadership

Settings

Display

Language

Decides which stations you see first on the home page.

History

Recently played stations and episodes and your latest searches are only stored in this browser.

Notifications

A short notice when a podcast you follow has a new episode. Turn off single podcasts with the bell on their page.

Account

Save favorites – in the app and on the website.

Keyboard shortcuts

/
Open search
Space
Play or pause
← →
In the player: back 15 s, forward 30 s (episodes) · in a row: next tile
↑ ↓
In a row: target within the tile
Home / End
In a row: first or last tile
Esc
Close window or menu
?
This overview
Now playing

Go to station page

Play next

    Add episodes with “Play next” – they play after the current episode.