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REPLAY: Driving ROI through Collaborative Organizational Change Management

October 22, 2025 · 31 min

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Organizations are racing toward digital and AI transformation, but the same problem keeps showing up: people aren't ready.

In this replay episode, Jess Carter revisits her conversation with Allison Grayson, Senior Director of Organizational Change Management at Resultant. They explore the fundamentals that ensure change is well implemented in an organization. Allison explains why strategy and technology fall short without sponsorship, communication, and culture. She also emphasizes the importance of early-stage planning and continuous feedback to ensure lasting success.

In this episode, you'll learn:

  • How to make your "case for change" clear and compelling

  • The impact of leadership buy-in on the overall success of change initiatives

  • The value of continuous feedback loops during change

Things to listen for: (00:00) Introduction to the episode with Allison Grayson (03:26) Defining Organizational Change Management (OCM) in simple terms (08:59) How to avoid overwhelming teams with too much change (15:17) Early budgeting and planning for OCM (17:09) Building a clear and compelling "case for change" (18:31) Why training and emails don't lead to adoption (20:39) Turning resistance and fear into engagement (27:00) How executive alignment supports transformation

Allison's LinkedIn: https://www.linkedin.com/in/allison-grayson/

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