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What AI can’t replace—and why it matters for value

October 27, 2026 · 34 min

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AI can help us get our work done faster. But are we actually happier? “Most adults spend most of their waking hours at the office, and right now, many of them aren’t enjoying that at all,” according to Stanford research psychologist Jamil Zaki. In this episode of McKinsey Talks Talent, Zaki joins McKinsey talent experts Brooke Weddle and Bryan Hancock, along with Global Editorial Director Lucia Rahilly, to talk about the effects of AI on employees—and what empathic leaders do differently to strengthen workplace connections and realize growth.

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