Choosing Tools in M365 with Joy Apple
Show notes
Turning on every tool in M365 is rarely a successful strategy - so how do you choose? Richard chats with Joy Apple about her work as a consultant helping organizations use the huge array of products in the M365 universe. Joy talks about meeting people where they are - understanding how they currently work, and then finding tools that can best amplify their productivity. Collaboration tools are a huge part of that story - finding ways to work together is always a challenge. And that's one of the many reasons there are so many tools in M365... It's all about addressing what people want to do!
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Recorded Sep 1, 2026