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E317 - Whose Side Is HR On When the Boss Is Wrong? | Caroline Reidy

November 5, 2026 · 33 min

Show notes

Whose Side Is HR On When the Boss Is Wrong? | Caroline Reidy


The boss signs the cheques. You’ve got a complaint about the boss. So whose side is HR on?

I put that to Caroline Reidy, founder of The HR Suite and now Head of NFP HR Solutions, part of NFP, an Aon company. Then I asked what happens when the boss is the one getting it wrong. It can happen, you know.


We get into the promotion that can cost you your best employee, why job candidates are vanishing before the interview, what Caroline is seeing as AI changes graduate work, and where she’d tell a young person to look for opportunity.


There’s a business story here too. Caroline built The HR Suite in Kerry and sold it to NFP. Who did she ring for advice during the sale? Two women from Going for Growth, and Paula Fitzsimons. We talk about what she got from the programme and why she came back as a Lead Entrepreneur.


Hire in a Heartbeat: Caroline would take a hungry, curious MTU graduate. The course they did matters less to her than what they’ve done along the way.

Going for Growth applications close on 27 November. It’s free for those selected. Details at https://goingforgrowth.com/


That Great Business Show with Conall Ó Móráin is sponsored by De Facto Shaving Oil. The world’s best shaving oil. Not a beard oil. Made in Mayo, sold worldwide. https://defactoshave.com/

Follow the show and send this one to somebody who’s ever sat outside an interview room wondering where everybody was.

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