Skip to content

Untrained for the Unexpected

April 28, 2026 · 26 min

Show notes

Have you ever had to deal with something you're absolutely not trained for?

When you're 38,000ft in the air, the cabin crew member is the one person everyone turns to to deal with an issue. Most of the time we're trained for it! Fire in the cabin? We trained for that! Violent passenger? We trained for that! Medical emergency? We trained for that! Mental health emergency? Oh boy... not really trained for that!

People from all walks of life board that plane, so once in a while the crew are expected to deal with a situation that they're not fully trained for. But as they are usually the type of person who just wants to help, no matter what, they will jump on in and hope they do the right thing.

In today's episode of The Red Eye podcast, we tell the stories of the true events that happened to our host and producer, Ally. Who happened to be the person left to deal with 2 separate mental health crises, and wasn't the type of person who would turn her back just because they aren't completely sure what to do.

Send us a text! If you'd like a reply, please leave an email or number

We would love to hear your story about your time in the air! Those stories that we tell at dinner parties, the ones that shaped the person we are, or the just plain outrageous! Get in touch at [email protected]

Support the show

The Red Eye Podcast is written by Kaylie Kay, and produced and narrated by Ally Murphy.

To subscribe to the monthly newsletter and keep up to date with news, visit www.theredeyepod.com. Or find us on Facebook, YouTube, TikTok & Instagram @theredeyepod, for behind the scenes stories and those funny short stories that only take a minute or less!

If you'd like to support the podcast you can "buy us a beer" and subscribe at https://www.buzzsprout.com/2310053/support, we'd be happy to give you a shout out on our newsletter!

Ally Murphy is a former flight attendant, and a British voice over artist based in the USA, visit www.allymurphy.co.uk

Kaylie Kay is a flight attendant and author based in the UK. You can find more of her work at www.kayliekaywrites.com

To buy The Red Eye's first book click on the following links:
Amazon UK

Amazon USA
Barnes and Noble

Other E Book Platforms



All episodes of The Red Eye

Settings

Display

Language

Decides which stations you see first on the home page.

History

Recently played stations and episodes and your latest searches are only stored in this browser.

Notifications

A short notice when a podcast you follow has a new episode. Turn off single podcasts with the bell on their page.

Account

Save favorites – in the app and on the website.

Keyboard shortcuts

/
Open search
Space
Play or pause
← →
In the player: back 15 s, forward 30 s (episodes) · in a row: next tile
↑ ↓
In a row: target within the tile
Home / End
In a row: first or last tile
Esc
Close window or menu
?
This overview
Now playing

Go to station page

Play next

    Add episodes with “Play next” – they play after the current episode.