Skip to content

Artificial Intimacy | E4: Behind the Bot

June 9, 2026 · 29 min

Show notes

When you talk to a chatbot, it can feel like technological magic. But behind the illusion of engineering brilliance is an open secret in the tech industry: that tens of thousands of workers, many based in Africa, spend their days teaching AI how to speak, respond, and even simulate intimacy. Michael Geoffrey Asia is one of them. He’s part of the hidden human workforce behind the bots.


We look at the emotional toll for the humans on the other side of the screen, and ask if users are pouring their secrets and souls into the systems, believing them to be private, unfeeling machines — how private is your AI relationship?


This episode features Karen Hao, Michael Geoffrey Asia, and Shuby Goel.

All episodes of Understood: The Big Bet

Settings

Display

Language

Decides which stations you see first on the home page.

History

Recently played stations and episodes and your latest searches are only stored in this browser.

Notifications

A short notice when a podcast you follow has a new episode. Turn off single podcasts with the bell on their page.

Account

Save favorites – in the app and on the website.

Keyboard shortcuts

/
Open search
Space
Play or pause
← →
In the player: back 15 s, forward 30 s (episodes) · in a row: next tile
↑ ↓
In a row: target within the tile
Home / End
In a row: first or last tile
Esc
Close window or menu
?
This overview
Now playing

Go to station page

Play next

    Add episodes with “Play next” – they play after the current episode.