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Within the Trenches Ep 655

May 24, 2026 · 1 h 1 min

Show notes

Episode 655 features Mel, a 911 professional out of a regional agency in Missouri.

Sponsored by

RapidSOS - Facebook | LinkedIn | X | Web

Episode topics –

  • The significance and traditions of National Public Safety Telecommunicator Week

  • Memorable moments and challenges in dispatcher training and early career experiences

  • Handling emotionally impactful calls and the importance of support and mental health

  • Evolution of 911 technology over the past 23 years and its real-world impacts

  • Insights on work-life balance, boundaries, and advice for new and seasoned dispatchers

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].

All episodes of Within the Trenches

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