PNC Bank Modernizes the Customer Refund Experience with Instant Payments
Notes de l’épisode
What if auto dealer refunds arrived in seconds instead of days? In this episode of Payments Nerds®, PNC Bank's Lilly Dodd and Jim Colassano of The Clearing House explore how a leading auto retailer modernized its refund process by replacing paper checks with a digital, multi-rail payment strategy that delivers faster, simpler refund experiences. Learn how the RTP® network and other electronic payment options are helping businesses enhance customer satisfaction, streamline operations, and modernize disbursements to meet the demands of today's digital-first consumers.