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RNIB Conversations

NovoS2 Ep1714: VI Singer Working On Debut Album13 de novembro de 2026 · 12 min
Episódios
500
Publicação
diária
Último episódio
13 nov 2026

Sobre o podcast

RNIB Connect Radio is the UK radio station sharing stories of people living with sight loss. Listen to blind and partially sighted people talk about a wide range of topics of relevance to them and join the conversation yourself by emailing [email protected]

Other great podcast channels from RNIB Connect Radio

Connect - Our main channel with news, features and articles on sight loss.

Read On - The Audiobook show all about accessible reading.

Tech Talk - Technology for blind and partially sighted people.

Sport - See sport differently.

The Happy Hour - Mental health, mindfulness, and overall wellbeing.

Tracks of My Life - Take a journey through our guest's life.

Support - Other podcasts from RNIB.

TV Guide - Daily audio TV listings

Episódios 500

  1. S2 Ep1714: VI Singer Working On Debut Album

    12 minTemporada 2 · Episódio 1714

    Barry Snell caught up with visually impaired singer-songwriter Laurie McMahon, to chat about his love of music, working towards his debut album and also to find out a bit more about his sight-loss journey.Image …

    Notas do episódio

    Barry Snell caught up with visually impaired singer-songwriter Laurie McMahon, to chat about his love of music, working towards his debut album and also to find out a bit more about his sight-loss journey.

    Image shows the RNIB Connect Radio logo. On a white and black background ‘RNIB’ written in bold black capital letters and underline with a bold pink line. Underneath the line: ‘Connect Radio’ is written in black in a smaller font.

  2. S2 Ep1713: Round Table Conversation - Smart Glasses

    32 minTemporada 2 · Episódio 1713

    Have you been thinking about trying Smart Glasses? Join our round table discussion as we talk about AI features, discuss safety on the go, and explain how to get full setup support when you buy through the RNIB …

    Notas do episódio

    Have you been thinking about trying Smart Glasses? Join our round table discussion as we talk about AI features, discuss safety on the go, and explain how to get full setup support when you buy through the RNIB Shop.

    For more information on the Ray-Ban Meta Smart Glasses discussed in the round table, visit the RNIB Shop website - Ray-Ban Meta smart glasses

  3. S2 Ep1716: Tiggi's Love Of Travel, Walks, and Grizzly Bares

    11 minTemporada 2 · Episódio 1716

    In our sight loss story this week, we chat to Tiggi, whom we have heard from on guide dog blogs. This time, Hubert chats to her about her sight loss journey, her love of walking and traveling, and animals too …

    Notas do episódio
    In our sight loss story this week, we chat to Tiggi, whom we have heard from on guide dog blogs. This time, Hubert chats to her about her sight loss journey, her love of walking and traveling, and animals too. Including her love for Grizzly Bares, at a distance.
  4. S2 Ep1715: Guide Dog Blogs: Rodney The Tree Climber

    8 minTemporada 2 · Episódio 1715

    This week on Guide Dog Blogs, we welcome back Tiggi. This time to talk about her most recent guide dog Rodney. As well as being a fantastic guide dog, and a great friend to Tiggi, Rodney has one additional …

    Notas do episódio
    This week on Guide Dog Blogs, we welcome back Tiggi. This time to talk about her most recent guide dog Rodney. As well as being a fantastic guide dog, and a great friend to Tiggi, Rodney has one additional talent, which you will not be surprised involves getting to food. Find out more in this podcast.
  5. S2 Ep1712: Santa Has Letters For Blind And Partially Sighted Children

    11 minTemporada 2 · Episódio 1712

    Let’s join Allan Russell as he heads to Santa’s Grotto at the North Pole.He’ll chat with Titch The Elf, drop in on a phone call with Rossa from Northern Ireland talking with Santa and you can find out how to …

    Notas do episódio

    Let’s join Allan Russell as he heads to Santa’s Grotto at the North Pole.

    He’ll chat with Titch The Elf, drop in on a phone call with Rossa from Northern Ireland talking with Santa and you can find out how to get a, free, accessible letter from Father Christmas, perfect for blind and partially sighted believers!

    If you’d like more details on the letters, go to www.rnib.org.uk/santa

    #RNIBConnect

    Image: A cartoon graphic of Santa holding up a letter.

  6. S2 Ep1711: Inclusive Work Placement Makes a Difference

    9 minTemporada 2 · Episódio 1711

    Did you know that only around 1 in 4 blind or partially sighted people of working age are in employment?Today, we catch up with Emmy Anstee to hear how her work experience with Royal & Derngate in Northampton …

    Notas do episódio

    Did you know that only around 1 in 4 blind or partially sighted people of working age are in employment?

    Today, we catch up with Emmy Anstee to hear how her work experience with Royal & Derngate in Northampton is getting on and how she's been finding taking on new challenges.

    Image shows the RNIB Connect Radio logo. On a white and black background ‘RNIB’ written in bold black capital letters and underline with a bold pink line. Underneath the line: ‘Connect Radio’ is written in black in a smaller font.

  7. S2 Ep1710: Exploring Motherhood On Stage With Sally Clay

    11 minTemporada 2 · Episódio 1710

    Singer, musical director and actor Sally Clay has an exciting new production out and co-produced with Birds of Paradise Theatre Company.Afterbirth is an exploration of motherhood from the point of view of a …

    Notas do episódio

    Singer, musical director and actor Sally Clay has an exciting new production out and co-produced with Birds of Paradise Theatre Company.

    Afterbirth is an exploration of motherhood from the point of view of a blind mum and is coming to Eden Court in Inverness this week. The show is part of Confluence, an immersive promenade production which takes you on a guided journey through Eden Court’s iconic building to discover five intimate live performances spanning music, movement, drama and dance.

    Joining Sally to chat about the show and the collaboration is Mairi Taylor, Executive Director at Birds of Paradise Theatre Company.

    To find out more visit: Confluence | Eden Court


    Image shows the RNIB Connect Radio logo. On a white and black background ‘RNIB’ written in bold black capital letters and underline with a bold pink line. Underneath the line: ‘Connect Radio’ is written in black in a smaller font.
  8. S2 Ep1709: Bild Artist Rosita McKenzie Talks New Photography Exhibition

    9 minTemporada 2 · Episódio 1709

    We’re speaking today with blind artist Rosita McKenzie. Rosita's "Touching Light" solo photography exhibition, will open in Edinburgh on the 4th of November and explore blind imagination and our relationship …

    Notas do episódio

    We’re speaking today with blind artist Rosita McKenzie.

    Rosita's "Touching Light" solo photography exhibition, will open in Edinburgh on the 4th of November and explore blind imagination and our relationship with sight in the arts.

    Learn more about Rosita's work here: http://www.rositamckenziephotography.co.uk

    Image shows the RNIB Connect Radio logo. On a white and black background ‘RNIB’ written in bold black capital letters and underline with a bold pink line. Underneath the line: ‘Connect Radio’ is written in black in a smaller font.

  9. S2 Ep1708: Guide Dog Blogs: Tiggi's First Guide Dog Jackie

    8 minTemporada 2 · Episódio 1708

    On guide dog blogs this week, we meet Tiggi, a very active guide dog owner. We discuss why she applied for a guide dog in the first place, but also about her very first guide dog Jackie.

  10. S2 Ep1707: Guide Dog Blogs: Supporting Your Dog During The Fireworks Period

    9 minTemporada 2 · Episódio 1707

    This time of the year can be rather tricky for dogs, whether it's pets or working dogs. However, why od fireworks cause such an issue, what signs should you look out for, how to best support your dog, and what …

    Notas do episódio
    This time of the year can be rather tricky for dogs, whether it's pets or working dogs. However, why od fireworks cause such an issue, what signs should you look out for, how to best support your dog, and what can you do in advance? All these questions answered in this podcast.
  11. S2 Ep1706: 'Highland Hike' Lego By VI Designer Stewart Lamb Cromar

    12 minTemporada 2 · Episódio 1706

    Lego have officially launched ‘Highland Hike’ by visually impaired Lego Creator Stewart Cromar.Amelia learns more about Stewart's sight loss story, love of lego and creative designs.Follow Stewart on Instagram …

    Notas do episódio

    Lego have officially launched ‘Highland Hike’ by visually impaired Lego Creator Stewart Cromar.

    Amelia learns more about Stewart's sight loss story, love of lego and creative designs.

    Follow Stewart on Instagram @Stubot

    Image shows the RNIB Connect Radio logo. On a white background ‘RNIB’ written in bold black capital letters and underline with a bold pink line. Underneath the line: ‘Connect Radio’ is written in black in a smaller font.

  12. S2 Ep1705: Emmy's Tips For An Inclusive Bonfire Night

    7 minTemporada 2 · Episódio 1705

    Bonfire Night is coming up, but with longer and darker nights, crowds and noise, there are many things you might want to consider if planning to take part in celebrations.Paulina spoke with Emmy Anstee from …

    Notas do episódio

    Bonfire Night is coming up, but with longer and darker nights, crowds and noise, there are many things you might want to consider if planning to take part in celebrations.

    Paulina spoke with Emmy Anstee from Emmy's VIP Life about some of her tips on how to plan for the celebrations if you're blind or partially sighted.

    Image shows the RNIB Connect Radio logo. On a white and black background ‘RNIB’ written in bold black capital letters and underline with a bold pink line. Underneath the line: ‘Connect Radio’ is written in black in a smaller font.

  13. S2 Ep1704: VocalEyes What’s On 19 October 2026

    6 minTemporada 2 · Episódio 1704

    Now for a roundup of accessible arts events as RNIB Connect Radio's Toby Davey catches up with Jess Beal from VocalEyes, the national audio description charity providing access to the arts for blind and …

    Notas do episódio

    Now for a roundup of accessible arts events as RNIB Connect Radio's Toby Davey catches up with Jess Beal from VocalEyes, the national audio description charity providing access to the arts for blind and partially sighted people to share some of the accessible events that are featured in their regular email newsletter.

    Audio described shows and events included:

    Six the Musical - Thursday 22 October, 8pm, touch tour 6.45pm, Woking theatre

    Dirty Dancing - Saturday 24 October, 2.30pm, touch tour 1.15pm, Wales Millennium Centre, Cardiff

    Austentatious - Monday 26 October, 7.30pm, Vaudeville Theatre, London

    Vision Redbridge Festival of the Dead - Friday 30 October, 5pm - 6pm, touch tour 4.30pm, Redbridge, greater London

    Hay Fever - Tuesday 3 November, 7.30pm, Wyndham’s theatre, London.

    To find out more about these and other up-coming described arts events as well as details on how to sign up to the regular VocalEyes What’s On email newsletter do visit - https://vocaleyes.co.uk

    (Image shows the VocalEyes logo. A speech bubble with 'VOCALEYES' written in bold black letters next to it)

  14. S2 Ep1703: What It's Like Seeing Les Mis With AD?

    9 minTemporada 2 · Episódio 1703

    What is it like seeing a stage production with audio description? Luci Franks went to see the audio described performance of Les Misérables at London's Sondheim Theatre.The famous musical is based on the 1862 …

    Notas do episódio

    What is it like seeing a stage production with audio description?

    Luci Franks went to see the audio described performance of Les Misérables at London's Sondheim Theatre.

    The famous musical is based on the 1862 novel by Victor Hugo. Set in 19th century France, Les Misérables follows the life of Jean Valjean – an ex-convict who seeks redemption and who is pursued by his rival and ex-guard Javert. Filled with love, passion and courage, the story seas Jean Valjean take on young orphan Cosette. Always on the run, they eventually find themselves in Paris in the midst of the French Revolution.

    Luci spoke with RNIB Connect Radio's Paulina Kuchorew.

    Next touch tour and audio described performance of Les Mis will take place on Saturday 27th of February 2027. Find out more here: Les Misérables London | The Official Website

    Image shows the RNIB Connect Radio logo. On a white and black background ‘RNIB’ written in bold black capital letters and underline with a bold pink line. Underneath the line: ‘Connect Radio’ is written in black in a smaller font.

  15. S2 Ep1702: Mark Long - Becoming A Life Coach

    8 minTemporada 2 · Episódio 1702

    In our sight loss story feature this week, Hubert chats to Mark Long, who we had on last year, a lot has since changed for Mark, and he told Hubert all about it.

  16. S2 Ep1701: How Did The Sight Loss Charity RNIB Change Amrit’s life?

    12 minTemporada 2 · Episódio 1701

    Until a meeting, as a teenager, with a social worker, Amrit Dhaliwal had no idea of the support and services that were out there for people who were blind or partially sighted.RNIB Connect Radio’s Allan Russell …

    Notas do episódio

    Until a meeting, as a teenager, with a social worker, Amrit Dhaliwal had no idea of the support and services that were out there for people who were blind or partially sighted.

    RNIB Connect Radio’s Allan Russell spoke to Amrit, to find out how the charity has influenced her life and why she wants to make sure others seek out their services and help fund the charity’s work.

    #RNIBConnect

    Image shows the RNIB Connect Radio logo. On a white and black background ‘RNIB’ written in bold black capital letters and underline with a bold pink line. Underneath the line: ‘Connect Radio’ is written in black in a smaller font.

  17. S2 Ep1700: Emmy's Tips For Accessible Family Friendly Halloween

    8 minTemporada 2 · Episódio 1700

    With Halloween around the corner, you might be looking for some fun and accessible activities to do.Paulina spoke with Emmy Anstee from Emmy's VIP Life about some of her suggestions for accessible activities …

    Notas do episódio

    With Halloween around the corner, you might be looking for some fun and accessible activities to do.

    Paulina spoke with Emmy Anstee from Emmy's VIP Life about some of her suggestions for accessible activities that blind and partially sighted people of all ages can get involved in.

    Image shows the RNIB Connect Radio logo. On a white and black background ‘RNIB’ written in bold black capital letters and underline with a bold pink line. Underneath the line: ‘Connect Radio’ is written in black in a smaller font.

  18. S2 Ep1699: VocalEyes What’s On 30 September 2026

    7 minTemporada 2 · Episódio 1699

    Now for a roundup of accessible arts events as RNIB Connect Radio's Toby Davey catches up with Jess Beal from VocalEyes, the national audio description charity providing access to the arts for blind and …

    Notas do episódio

    Now for a roundup of accessible arts events as RNIB Connect Radio's Toby Davey catches up with Jess Beal from VocalEyes, the national audio description charity providing access to the arts for blind and partially sighted people to share some of the accessible events that are featured in their regular email newsletter.

    Audio described shows and events included:

    Heathers The Musical - Thursday 8 October, 7.30pm, touch tour 6pm, Curve Theatre, Leicester

    Paranormal Activity - Friday 9 October, 7.30pm, touch tour 5.30pm, Woking Theatre

    Sinatra The Musical - Tuesday 13 October, 7.30pm, Aldwych Theatre, London

    Cats - Wednesday 21 October, 7.30pm, Hull New Theatre

    Table 17 - Thursday 22 October, 7.30pm, Kiln Theatre, London

    Northern Ballet’s Cinderella - Saturday 24 October, 2.30pm, touch tour 12.15pm, Theatre Royal Nottingham

    To find out more about these and other up-coming described arts events as well as details on how to sign up to the regular VocalEyes What’s On email newsletter do visit - https://vocaleyes.co.uk

    (Image shows the VocalEyes logo. A speech bubble with 'VOCALEYES' written in bold black letters next to it)

  19. S2 Ep1697: Is It Time to Get Your Flu Vaccinations?

    6 minTemporada 2 · Episódio 1697

    As there seems to be a bit of an autumnal feel in the air at the moment which must mean we are in flu season again. So for this week’s check in with Glasgow based Pharmacist Elizabeth Roddick it is all about …

    Notas do episódio

    As there seems to be a bit of an autumnal feel in the air at the moment which must mean we are in flu season again. So for this week’s check in with Glasgow based Pharmacist Elizabeth Roddick it is all about reminding us to get our flu vaccinations.

    Elizabeth began by explaining to RNIB Connect Radio’s Toby Davey why we have to be vaccinated for flu every year, who is eligible for the flu vaccination and who should have them.

    Then to what the difference is between a cold and the flu, whether antibiotics work when you have flu and can we avoid getting flu too.

    Finally Elizabeth gave an outline about who is being called to get their flu and covid vaccinations this autumn.

    There is more about flu and covid vaccination services on the following pages of the NHS website -
    https://www.nhs.uk/nhs-services/vaccination-and-booking-services/

    To get in touch with Elizabeth you can email [email protected] or for more information visit -
    https://elizabethroddick.com

    Image: Picture showing Elizabeth standing in her pharmacy, dressed in her white pharmacist coat and a colourful bandana around her neck, she's smiling warmly at the camera with her hands slightly raised.

  20. S2 Ep1698: Bella Music Foundation International Music Competition

    8 minTemporada 2 · Episódio 1698

    Barry Snell learns about the Bella Foundations BMF International Music Competition for Blind and Visually Impaired Musicians, which is open to classical and jazz musicians from around the world.Click here to …

    Notas do episódio

    Barry Snell learns about the Bella Foundations BMF International Music Competition for Blind and Visually Impaired Musicians, which is open to classical and jazz musicians from around the world.

    Click here to learn more about the competition & also about The Bella Foundation

  21. S2 Ep1696: VocalEyes What’s On 21 September 2026

    7 minTemporada 2 · Episódio 1696

    Now for a roundup of accessible arts events as RNIB Connect Radio's Toby Davey catches up with Jess Beal from VocalEyes, the national audio description charity providing access to the arts for blind and …

    Notas do episódio

    Now for a roundup of accessible arts events as RNIB Connect Radio's Toby Davey catches up with Jess Beal from VocalEyes, the national audio description charity providing access to the arts for blind and partially sighted people to share some of the accessible events that are featured in their regular email newsletter.

    Audio described shows and events included:

    The Curious Incident of The Dog In The Night-Time - Thursday 24 September, 7.30pm, woking Theatre

    The Play that Goes Wrong - Friday 25 September, 7.30pm, touch tour 6.15pm, The Duchess Theatre, London

    Beetlejuice - Monday 28 September, 7.30pm, touch tour 5.30pm, Prince Edward Theatre, London

    The Postal Museum - Audio Described Tour, Saturday 3 October, 10am, Postal Museum

    Tristan & Yseult - Thursday 8 October, 2.30pm, Yvonne Arnaud Theatre, Guildford

    To find out more about these and other up-coming described arts events as well as details on how to sign up to the regular VocalEyes What’s On email newsletter do visit - https://vocaleyes.co.uk

    (Image shows the VocalEyes logo. A speech bubble with 'VOCALEYES' written in bold black letters next to it)

  22. S2 Ep1695: Guide Dog Blogs: Puppies Visit The Theatre

    10 minTemporada 2 · Episódio 1695

    Are you interested about how puppies get trained to be able to be a guide dog? Well, in this podcast we get a little look at that as we find out how a group of puppies got on when they visited a theatre play …

    Notas do episódio

    Are you interested about how puppies get trained to be able to be a guide dog? Well, in this podcast we get a little look at that as we find out how a group of puppies got on when they visited a theatre play.

    Image shows a sweet guide dog puppy smiles at the camera as it gets chin rubs and pets from two Play That Goes Wrong cast members. Behind them lots of people taking photos of the cast and crew interacting with the visiting puppies. (Photo credit: ©EllieKurttz)

  23. S2 Ep1694: VI performers To Play Belfast Gig

    8 minTemporada 2 · Episódio 1694

    Three of Northern Ireland’s most compelling Vision impaired artists — Joe Kenny, Andrea Begley, and Future Her — join forces for Label Me Live, an exclusive one‑night event taking place at The Black Box …

    Notas do episódio

    Three of Northern Ireland’s most compelling Vision impaired artists — Joe Kenny, Andrea Begley, and Future Her — join forces for Label Me Live, an exclusive one‑night event taking place at The Black Box, Belfast as part of the Bounce Arts Festival, presented by University of Atypical.

    Barry caught up with Joe Kenny, who is the gigs organiser

  24. S2 Ep1693: Accessible Book & Story Festival Is Coming to Edinburgh

    8 minTemporada 2 · Episódio 1693

    The Accessible Book and Story Festival is coming to Edinburgh on Friday 11th and Saturday 12th of September.If you’re curious to learn how books and stories can be made fun and engaging for children with …

    Notas do episódio

    The Accessible Book and Story Festival is coming to Edinburgh on Friday 11th and Saturday 12th of September.

    If you’re curious to learn how books and stories can be made fun and engaging for children with additional needs, then you might want to check it out.

    RNIB Connect Radio's Paulina Kuchorew spoke with Ailie Finlay Director of My Kind Of Book, who are organising the event, to learn more.

    For more details visit: Accessible Book & Story Festival 2026 - My Kind of Book

    Image shows the RNIB Connect Radio logo. On a white and black background ‘RNIB’ written in bold black capital letters and underline with a bold pink line. Underneath the line: ‘Connect Radio’ is written in black in a smaller font.

  25. S2 Ep1692: Tips on Getting a Good Night’s Sleep…

    5 minTemporada 2 · Episódio 1692

    It might be true that many of us may not get enough sleep as we should each night so for this week’s check in with Glasgow Based Pharmacist Elizabeth Roddick it is all about sleep.Elizabeth began by explaining …

    Notas do episódio

    It might be true that many of us may not get enough sleep as we should each night so for this week’s check in with Glasgow Based Pharmacist Elizabeth Roddick it is all about sleep.

    Elizabeth began by explaining to RNIB Connect Radio’s Toby Davey why sleep is so important for us all, thinking about the best time to get to sleep and how much sleep we might need a night too.

    Then to whether taking naps during the day are a good thing or not.

    Ending with a reminder from Elizabeth about heat exhaustion following on from all the recent heat waves and high temperatures that we have had over the summer which may have caused people to not get enough sleep too.

    To get in touch with Elizabeth you can email [email protected] or for more information visit - https://elizabethroddick.com

    Image: Picture showing Elizabeth standing in her pharmacy, dressed in her white pharmacist coat and a colourful bandana around her neck, she's smiling warmly at the camera with her hands slightly raised.

  26. S2 Ep1896: VocalEyes What’s On 28 August 2026

    7 minTemporada 2 · Episódio 1896

    Now for a roundup of accessible arts events as RNIB Connect Radio's Toby Davey catches up with Jess Beal from VocalEyes, the national audio description charity providing access to the arts for blind and …

    Notas do episódio

    Now for a roundup of accessible arts events as RNIB Connect Radio's Toby Davey catches up with Jess Beal from VocalEyes, the national audio description charity providing access to the arts for blind and partially sighted people to share some of the accessible events that are featured in their regular email newsletter.

    Audio described shows and events included:

    Audio Descriptions - Milestones Living History Museum, Basingstoke, Hampshire,

    Shakespeare’s Globe Theatre, London -

    Love’s Labours Lost - Sunday 6 September, 1pm, touch tour 11am,,

    Much Ado About Nothing - Tuesday 8 September, 2pm, touch tour 12noon,

    As you Like It - Thursday 10 September, 2pm, touch tour 12noon,

    A Tale of Two Cities - Saturday 19 September, 7.30pm, Marlowe Theatre, Canterbury,

    The Choir of Man - Thursday 24 September, 7.30pm, touch tour 5.30pm, Yvonne Arnaud Theatre, Guildford

    Wicked 20 – “Pink” Performance - Saturday 26 September, 2.30pm, Apollo Victoria Theatre, London

    To find out more about these and other up-coming described arts events as well as details on how to sign up to the regular VocalEyes What’s On email newsletter do visit -

    https://vocaleyes.co.uk

    (Image shows the VocalEyes logo. A speech bubble with 'VOCALEYES' written in bold black letters next to it)

  27. S2 Ep1691: George Bunge: Gaming in South Africa

    13 minTemporada 2 · Episódio 1691

    In our Sight Loss Story this week, Hubert chats to George Bunge from South Africa. They discuss his sight loss journey, being blind and partially sighted in South Africa and gaming.

  28. S2 Ep1690: Improvements To Quality of Airport Assistance at 28 Airports across 2025 2026

    9 minTemporada 2 · Episódio 1690

    Hubert chats to Ross from the UK Civil Aviation Authority, to find out about improvements to the quality of passenger assistance across 28 UK airports.

  29. S2 Ep1689: Adam Woodmason - Passion For Drama

    5 minTemporada 2 · Episódio 1689

    In this episode, Hubert chats to Adam about his sight loss journey. They discuss how he adapted to life with sight loss, and his passion for drama and his work with the drama group he is involved with.

  30. S2 Ep1688: How An App Can Help Report Guide Dog Refusals

    12 minTemporada 2 · Episódio 1688

    For many Guide Dog owners unfair, and unlawful, access refusals can be upsetting and embarrassing.Guide Dogs, along with other charity partners, are working to educate service providers, as well as supporting …

    Notas do episódio

    For many Guide Dog owners unfair, and unlawful, access refusals can be upsetting and embarrassing.

    Guide Dogs, along with other charity partners, are working to educate service providers, as well as supporting owners to make complaints about their unfair treatment.

    Allan Russell spoke to Andy Farrell, from Guide Dogs, to learn more about refusals, what owners can do about them and how an app has become another tool in the box.

    Image shows the RNIB Connect Radio logo. On a white and black background ‘RNIB’ written in bold black capital letters and underline with a bold pink line. Underneath the line: ‘Connect Radio’ is written in black in a smaller font.

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