Within the Trenches
- Épisodes
- 680
- Parution
- hebdomadaire
- Dernier épisode
- 4 Nov 2026
À propos du podcast
A podcast based on the experience of being a 9-1-1 dispatcher.
Épisodes 680
Within the Trenches Ep 678
Episode 678 features Scott Sells, who sat down with me to share his son Masons' story, what the Mason Sells AED Coordination Act is, and how it will help 911 professionals locate nearby AED's and help those in …
Notes de l’épisode
Episode 678 features Scott Sells, who sat down with me to share his son Masons' story, what the Mason Sells AED Coordination Act is, and how it will help 911 professionals locate nearby AED's and help those in need.
This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web
Learn more about Mason's story - Web
Episode topics –
The events surrounding the sudden cardiac arrest of Mason Sells and the challenges faced during the emergency
The gaps in AED accessibility and how a locked device and lack of information impacted the outcome
The process of turning personal tragedy into action: advocating for and creating the Mason Sells AED Coordination Act (Senate Bill 399)
How the bill connects 911 telecommunicators to AED locations and incorporates technology to speed up emergency responses
The vision for expanding this legislation beyond Georgia, increasing survival rates, and supporting emergency personnel nationwide
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 677
Episode 677 features Anthony, a 911 professional out of Arizona. This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Transitioning from veterinary ER work to public safety …
Notes de l’épisode
Episode 677 features Anthony, a 911 professional out of Arizona.
This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
Transitioning from veterinary ER work to public safety dispatch
What new dispatchers experience during training and their first days on the job
The emotional impacts and burdens of handling critical calls
Real stories of both life-saving moments and calls that haunt dispatchers
Important lessons for dispatchers and the public about emergency communication
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 676
Episode 676 features Heidi, a supervisor and 911 professional with Anoka County 911 out of Minnesota. This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – The impact of …
Notes de l’épisode
Episode 676 features Heidi, a supervisor and 911 professional with Anoka County 911 out of Minnesota.
This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
The impact of evolving technology, including AI and non-emergency call triage, on the dispatcher's role
Lessons in leadership and mentorship from over 40 years in the industry
Strategies for supporting new dispatchers and building resilience on the team
Addressing challenges like burnout, low staffing, and the importance of a supportive work culture
Why public education and community engagement are essential for the future of 911
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 675
Episode 675 features a solo episode update for big news on Camp Imagine Listening, wellness initiatives, and behind-the-scenes stories from recent travels. This episode is sponsored by RapidSOS - Facebook | …
Notes de l’épisode
Episode 675 features a solo episode update for big news on Camp Imagine Listening, wellness initiatives, and behind-the-scenes stories from recent travels.
This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web
Vote for me for Top Host here - https://tophost.org/2026/ricardo-martinez-ii
Episode topics –
Recap of recent podcast episodes, travels, and speaking engagements
The story and mission behind Camp Imagine Listening wellness retreat
Partnership details with Alex Sheen and the "Because I Said I Would" foundation
Plans for funding and launching the first Camp Imagine Listening
How you can support through the Top Host competition and future fundraising efforts
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 674
Episode 674 features Mariah, a 911 dispatcher out of the SW part of Indiana. Episode topics – How childhood experiences and early influences led to a career in public safety Challenges and rewards of working in …
Notes de l’épisode
Episode 674 features Mariah, a 911 dispatcher out of the SW part of Indiana.
Episode topics –
How childhood experiences and early influences led to a career in public safety
Challenges and rewards of working in a small-town emergency services environment
The realities of 911 call-taking, from life-or-death moments to routine requests
The impact of critical incidents and the importance of mental resilience
Details about the "Listen Again" initiative focused on improving emergency communication through curiosity and compassion
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Short Story - I Just Hear Fire
A mother and her nine month old baby were trapped inside a burning apartment. On the other end of the phone was 911 dispatcher, Christina. As the fire moved through the apartment, Christina stayed on the line …
Notes de l’épisode
A mother and her nine month old baby were trapped inside a burning apartment. On the other end of the phone was 911 dispatcher, Christina.
As the fire moved through the apartment, Christina stayed on the line giving instructions, keeping the caller focused, and trying to be the calm voice she needed in a horrific situation.
As the phone went silent, Christina could only hear fire. The call stayed with her long after her shift ended. Years later, she finally had the opportunity to speak with the woman whose voice she had never forgotten.
What the caller told her brought the story full circle. This story comes from Christina's conversation on Within the Trenches Episode 673, where she shares her journey in 911, training the next generation of dispatchers, peer support, and the calls that stay with us.
Within the Trenches - True stories from the 911 dispatchers who live them is a podcast based on the experience of being a 911 professional. Each episode will take you on a roller coaster of emotions.
Subscribe for more stories from 911 heroes like Christina.
#911dispatcher #firstresponders #WithinTheTrenches #IAM911 #podcast
Within the Trenches Ep 673
Episode 673 features Christina, a peer support specialist, and 911 professional at Cary PD in NC. This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Christina's career path …
Notes de l’épisode
Episode 673 features Christina, a peer support specialist, and 911 professional at Cary PD in NC.
This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
Christina's career path from detention officer to long-time 911 dispatcher and part-time firefighter
Differences in working at county versus city dispatch centers
How serious calls and daily chaos impact mental health and the value of wellness practices
Mentoring, tough calls, and the importance of peer support in the dispatch community
Christina's powerful personal stories, including handling a life-changing fire emergency and family health struggles, and what she's learned along the way
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 672
Episode 672 features Chantele, an Emergency Dispatcher with Maryland State Police. This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Navigating the demanding hiring process …
Notes de l’épisode
Episode 672 features Chantele, an Emergency Dispatcher with Maryland State Police.
This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
Navigating the demanding hiring process and intense background checks for dispatchers
The impact of rotating shifts and missing family milestones and holidays
Adapting skills from retail work to emergency dispatch situations
Trauma bonding, mental health challenges, and support systems on the job
Coping strategies and advice for new dispatchers entering the field
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 671
Episode 671 features Ashley, your friendly neighborhood 911 dispatcher out of Elkhart City, IN. This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – The progress and challenges …
Notes de l’épisode
Episode 671 features Ashley, your friendly neighborhood 911 dispatcher out of Elkhart City, IN.
This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
The progress and challenges of ride-alongs, staffing, and cross-training in modern dispatch centers
How Ashley transitioned from dispatcher to supervisor and her strategies for building a positive team culture
Mental health struggles, the importance of self-care, and the impact of therapy on career sustainability
Changes in training new dispatchers and the shift toward a more supportive, inclusive atmosphere
Real-life critical incidents, including officer-involved shootings, and their lasting effect on perspective and practice
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 670
Episode 670 features four powerful stories that reflect on the 25th anniversary of 9/11. Episode topics – Personal accounts from dispatchers, EMTs, firefighters, and police officers on September 11th, 2001 …
Notes de l’épisode
Episode 670 features four powerful stories that reflect on the 25th anniversary of 9/11.
Episode topics –
Personal accounts from dispatchers, EMTs, firefighters, and police officers on September 11th, 2001
Behind-the-scenes realities of working in public safety during a national tragedy
The emotional impact and long-term effects experienced by first responders
How 9/11 led to critical changes in technology and emergency communications
Lessons on resilience, community response, and the ongoing importance of sharing these stories
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 669
Ep. 669 features a LIVE broadcast from the 2026 NC PSAP Manager's Conference. Episode topics – Real-life stories from dispatchers and center managers about entering and growing in 911 careers The importance of …
Notes de l’épisode
Ep. 669 features a LIVE broadcast from the 2026 NC PSAP Manager's Conference.
Episode topics –
Real-life stories from dispatchers and center managers about entering and growing in 911 careers
The importance of resilience, support systems, and coping mechanisms in emergency communications
Advancements in Next Generation 911 technology and statewide disaster response strategies
Generational impacts, career motivation, and memorable calls in the dispatch profession
Recruitment advice and resources for those considering a career as a 911 telecommunicator in North Carolina
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 668
Episode 668 features a solo episode in celebration of a Decade of Voices, the tenth anniversary of the #IAM911 movement. Episode topics – The 10-year anniversary and global reach of the #IAM911 movement The …
Notes de l’épisode
Episode 668 features a solo episode in celebration of a Decade of Voices, the tenth anniversary of the #IAM911 movement.
Episode topics –
The 10-year anniversary and global reach of the #IAM911 movement
The origins and impact of sharing dispatcher stories
Introduction of imaginelistening.com as a living archive for stories
The launch of the Gary Allen Legacy Collection preserving historical 911 audio
Exclusive teasers and announcements about the future of Imagine Listening
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 667
Episode 667 features Jen, a Dispatch Coordinator with Cass County Sheriff's Department, MI. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Jen's early influences and journey into public …
Notes de l’épisode
Episode 667 features Jen, a Dispatch Coordinator with Cass County Sheriff's Department, MI.
Sponsored by
RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
Jen's early influences and journey into public safety dispatching
Evolution of technology and the dispatch center, from dot matrix printers to gaming monitors
Handling critical and emotionally challenging calls and their long-term impact
The importance of mentorship, humility, and celebrating wins in the dispatch center
Navigating retirement, identity, and mental health in a demanding 911 career
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 666
Episode 666 features a solo episode where we visit an archive of past 911 calls. This episode is sponsored by RapidSOS Episode topics – The origins of Within the Trenches and how the podcast was launched …
Notes de l’épisode
Episode 666 features a solo episode where we visit an archive of past 911 calls.
This episode is sponsored by RapidSOS
Episode topics –
The origins of Within the Trenches and how the podcast was launched
Breakdown and discussion of a disturbing family homicide 911 call
Analyzing a deceptive 911 call where the caller is later revealed as the suspect
The tension and fear of live home invasion calls and how dispatchers guide callers through them
The critical importance of dispatcher intuition in situations where callers cannot speak freely
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 665
Episode 665 features Jami, a 911 professional and peer support specialist at Lee Summit Fire, Missouri. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Why Jami originally planned to …
Notes de l’épisode
Episode 665 features Jami, a 911 professional and peer support specialist at Lee Summit Fire, Missouri.
Sponsored by
RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
Why Jami originally planned to become a firefighter and chose to stay in dispatch
The pivotal call that changed her career path and her advice on coping with tough calls
How peer support has evolved in the industry and why it matters
Memorable calls from the tragic to the unexpectedly funny
How sharing stories helps both new and experienced dispatchers handle the stresses of the job
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 664
Episode 664 features a discussion from round 46 of the Dispatcher's Roundtable on Zero Suicide Kits, red flags, and much more with guest, Dawn Shumway. Episode topics – Practical tips for real suicide …
Notes de l’épisode
Episode 664 features a discussion from round 46 of the Dispatcher's Roundtable on Zero Suicide Kits, red flags, and much more with guest, Dawn Shumway.
Episode topics –
Practical tips for real suicide prevention and "zero suicide proofing" your support network
The true look of struggle: why "happy" coworkers may actually be drowning
Taking imperfect action: why showing up beats waiting for perfect plans
Building hope with simple acts—from freezer meals to eight-minute lifelines
Creating agency cultures where vulnerable conversations and support are normalized
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 663
Episode 663 features a solo episode where I revisit and celebrate the 13 year anniversary of my last day at Allegan County Central Dispatch in Michigan. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web …
Notes de l’épisode
Episode 663 features a solo episode where I revisit and celebrate the 13 year anniversary of my last day at Allegan County Central Dispatch in Michigan.
Sponsored by
RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
Ricardo recounts leaving his dispatch career after 13 years and what led to that decision
Highlights from early podcasting days, including memorable conferences and media appearances
The significance of sharing dispatch stories for support, inspiration, and therapy
A detailed recap of his last 16-hour shift, final radio transmission, and emotional goodbyes
Reflections on the legacy, growth, and impact made through the Within the Trenches podcast and the #IAM911 movement
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 662
Episode 662 features Erica, a peer support specialist and CTO with Calhoun County Consolidated Dispatch Authority, MI. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Erica's journey from …
Notes de l’épisode
Episode 662 features Erica, a peer support specialist and CTO with Calhoun County Consolidated Dispatch Authority, MI.
Sponsored by
RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
Erica's journey from the ER to a 13-year dispatch career
Training philosophy: building trust, sharing mistakes, and modernizing the culture
Public education efforts and common 9-1-1 misconceptions
Burnout, boundaries, and the decision to reclaim personal well-being
The shift toward hope, teamwork, and why this profession is still worth saving
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 661
Episode 661 features a panel discussion from a recent Public Safety Showcase virtual event entitled, "Dispatcher Suicide: Breaking the Silence." Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode …
Notes de l’épisode
Episode 661 features a panel discussion from a recent Public Safety Showcase virtual event entitled, "Dispatcher Suicide: Breaking the Silence."
Sponsored by
RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
Why dispatcher suicide remains a taboo topic in public safety
What struggle really looks like among dispatchers
Why it's easier for dispatchers to help others than themselves
Practical mental health resources and what truly helps
How agencies and coworkers navigate the aftermath and support survivors
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 660
Episode 660 features a panel discussion from a recent Public Safety Showcase virtual event covering AI Tech and mental health for 911 professionals. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode …
Notes de l’épisode
Episode 660 features a panel discussion from a recent Public Safety Showcase virtual event covering AI Tech and mental health for 911 professionals.
Sponsored by
RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
The real impact of AI on dispatcher cognitive load and stress management
Why wellness apps often fall short for frontline public safety professionals
Balancing public perception and internal stigma about AI use in 911 centers
The critical role of vendor-agency collaboration in effective tech adoption
Big-picture ideas for the future of AI-driven wellness and support in emergency communications
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 659
Episode 659 features Donna, a 911 professional out of Texas. In this episode, we have a candid conversation on suicide in 911 dispatch. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – The …
Notes de l’épisode
Episode 659 features Donna, a 911 professional out of Texas. In this episode, we have a candid conversation on suicide in 911 dispatch.
Sponsored by
RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
The unseen trauma and emotional burdens shouldered by dispatchers
Why dispatcher suicides remain under-recognized and rarely discussed
What "struggle" actually looks like in the life of a dispatcher
The barriers and stigma around seeking help in this field
Practical tools, peer support, and what really works to cope and heal
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 658
Episode 658 is a solo episode where I discuss the top three things that I had to explain to friends, family, and callers about 911. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – The …
Notes de l’épisode
Episode 658 is a solo episode where I discuss the top three things that I had to explain to friends, family, and callers about 911.
Sponsored by
RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
The truth about tracing 911 calls and caller location technology
Why dispatchers ask so many questions during emergencies
The realities of putting callers on hold and response times
The misconception that dispatchers "just sit and answer phones"
Staffing shortages, burnout, and what really goes on behind the scenes
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 657
Episode 657 features Cheyenne, a 911 professional out of Kansas. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Transitioning from firefighter to dispatcher and early career hurdles The …
Notes de l’épisode
Episode 657 features Cheyenne, a 911 professional out of Kansas.
Sponsored by
RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
Transitioning from firefighter to dispatcher and early career hurdles
The evolution of public safety technology and dispatch procedures
Navigating gender barriers and proving oneself in a male-dominated field
Memorable and unusual 911 calls, including tips for effective communication
Launching a book series based on true stories from the front lines
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 656
Episode 656 features an Open Mic LIVE solo episode. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Highlights and behind-the-scenes from the recent Michigan Public Safety …
Notes de l’épisode
Episode 656 features an Open Mic LIVE solo episode.
Sponsored by
RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
Highlights and behind-the-scenes from the recent Michigan Public Safety Telecommunications Conference
The origin and growth of the Within the Trenches podcast and the #IAM911 Movement
Using games and creative engagement in conference vendor halls
The significance of peer support, mental health, and communication in the dispatch community
The ongoing fight for recognition, reclassification, and positive culture change in 911 centers
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 655
Episode 655 features Mel, a 911 professional out of a regional agency in Missouri. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – The significance and traditions of National Public …
Notes de l’épisode
Episode 655 features Mel, a 911 professional out of a regional agency in Missouri.
Sponsored by
RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
The significance and traditions of National Public Safety Telecommunicator Week
Memorable moments and challenges in dispatcher training and early career experiences
Handling emotionally impactful calls and the importance of support and mental health
Evolution of 911 technology over the past 23 years and its real-world impacts
Insights on work-life balance, boundaries, and advice for new and seasoned dispatchers
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 654
Episode 654 features a candid discussion on the question, "have you ever gotten so used to the chaos that silence feels uncomfortable?" with my guest, Keely. Sponsored by RapidSOS - Facebook | LinkedIn | X | …
Notes de l’épisode
Episode 654 features a candid discussion on the question, "have you ever gotten so used to the chaos that silence feels uncomfortable?" with my guest, Keely.
Sponsored by
RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
The struggle to find comfort in silence after years of constant noise
How triggers and overstimulation from dispatch can follow you into daily life
The importance of finding new coping mechanisms and routines post-dispatch
Managing feelings of isolation, anxiety, and secondary trauma
The ongoing need for conversation, support, and mental health awareness in public safety
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 653
Episode 653 features Nadine, a 911 professional with Seabrook PD, in Texas. Episode topics – How Nadine accidentally started her public safety career after moving from New York to Texas Surprises and challenges …
Notes de l’épisode
Episode 653 features Nadine, a 911 professional with Seabrook PD, in Texas.
Episode topics –
How Nadine accidentally started her public safety career after moving from New York to Texas
Surprises and challenges faced on the first days as a dispatcher
The realities of dispatcher training, including tough early calls and adapting to new environments
The impact of critical incidents, coping with tough calls, and the value of taking time to process trauma
Why mentorship and sharing experiences matter in building strong dispatcher teams
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 652
Episode 652 features a Series Finale of the Most Important Seconds broadcast. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Recap of the season and connection to Allegheny General …
Notes de l’épisode
Episode 652 features a Series Finale of the Most Important Seconds broadcast.
Sponsored by
RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
Recap of the season and connection to Allegheny General Hospital in Pittsburgh
The challenges and realities of technology outages in emergency departments and dispatch
Bridging the gap: importance of analog skills and cross-generational teamwork
Candid discussions about mental health and self-care for first responders and medical staff
Reflections on integrated safety networks and the future of emergency communication systems
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 651
Episode 651 features a Most Important Seconds broadcast. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Behind-the-scenes look at National Public Safety Telecommunicators Week and its …
Notes de l’épisode
Episode 651 features a Most Important Seconds broadcast.
Sponsored by
RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
Behind-the-scenes look at National Public Safety Telecommunicators Week and its significance
Firsthand stories and humor from emergency response professionals on high-intensity nights like the 4th of July
The impact of technology (and tech failures) in dispatch and the ER, and how critical information flows in emergencies
Insights on teamwork, burnout, and the importance of supporting each other in high-stress professions
Real talk about mental health, sharing experiences, and finding balance in the world of public safety
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
Within the Trenches Ep 650
Episode 650 features a LIVE podcast episode with guest, Keely, as we chat about National Public Safety Telecommunicators Week. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Recognizing …
Notes de l’épisode
Episode 650 features a LIVE podcast episode with guest, Keely, as we chat about National Public Safety Telecommunicators Week.
Sponsored by
RapidSOS - Facebook | LinkedIn | X | Web
Episode topics –
Recognizing the vital role of 911 professionals during National Public Safety Telecommunicators Week
Firsthand stories and the power of sharing personal experiences in public safety
Behind-the-scenes look at center celebrations, creativity, and dispatch center culture
A memorable, unexpected 911 call story that keeps everyone guessing
Community giveaways, leadership training opportunities, and industry thank-yous from special guests
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].
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